Outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews of Venus Beach Hotel

5 out of 5
Venus Beach Hotel
Tombs of The King Road, Paphos

Reviews

8.2

Very good

Rating 10 - Excellent. 94 out of 221 reviews" "
Rating 8 - Good. 71 out of 221 reviews" "
Rating 6 - Okay. 32 out of 221 reviews" "
Rating 4 - Poor. 14 out of 221 reviews" "
Rating 2 - Terrible. 10 out of 221 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Fope

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Laura

Stayed 2 nights in Nov 2023

8/10 Good

Chris

Stayed 1 night in Nov 2023

10/10 Excellent

Rob, Livingston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Have been staying here regularly for 24 years since our wedding in Cyprus. Some staff have been here all that time. Great service, lovely pool, rooms and food. Perfect😀
Stayed 1 night in Oct 2023

8/10 Good

Eduard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Rachel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the hotel for a week HB, I updated them that we are getting married and have 4 more rooms for our guests and they did put the rooms close and brought us a bottle of wine Complimentary. Georgi the bell boy was so nice and helpful, as well as Alona from guest relations and Maria in the dining room, they were caring and made sure we had a good time and tried to take care of every problem. The pool is small but nice and clean, pool staff nice as well. We were dissapointed about dinner, the first few days almost the same food exactly including left overs from the previous days, the bread wasn't fresh and the last days we ate outside the hotel. some of the reception staff was not very friendly and one night woke us up at 1:30 AM saying the room next to us complained about noise when we were sleeping! Ordering taxis through the hotel is cheaper, a few mins from the mall, aout 10 mins to the old town and 15 to the harbour. All together we had a good time, speacial thanks to Georgi, Alona and Maria!
Stayed 7 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, large pool. Place was full but in no way overcrowded.
Stayed 2 nights in Oct 2023

8/10 Good

Antonis

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Venus Beach hotel overnight stay was great. Our room was spacious & very clean. The reception & restaurant staff were friendly & professional. We also enjoyed the breakfast buffet, it was well presented & great choice of freshly cooked food & a good variety of local fruit, cheeses & cold meats. Pool area looks immaculate & inviting. The hotel complex was very clean but needs a little TLC. Would definitely stay again!
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with great sunsets!
Fabulous.... The food was amazing! Barbara in the pool bar was superb with her range of cocktails. Room was comfy.. Great sunsets from the balcony. My only complaint was a 3pm check in...
Stayed 2 nights in Oct 2023

10/10 Excellent

Abraham

Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 2 nights in Sep 2023

6/10 Okay

gil

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
For me 3 star ⭐️
The attitude at the reception and of the hotel staff is excellent, the food is varied but tasteless, we were seven people and no one liked the food. The cleanliness of the room was horrible, I happened to return to the room while the cleaning lady was cleaning the toilet and the sink with the towel that was on the floor, without cleaning agents. Really unprofessional and not recommended massage - my wife left in the middle and I stayed until the end due to discomfort. Excellent pool, good location, easy access to the sea. Not really a five star hotel.
Stayed 6 nights in Sep 2023

6/10 Okay

Eyal

Liked: Staff & service, property conditions & facilities, room comfort
I took the all inclusive and it was not nice and not fun
Stayed 3 nights in Sep 2023

10/10 Excellent

Eleftherios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Joshua

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was a nice stay… but in future a five star hotel is allowed to give water without charging a fortune.
Stayed 5 nights in Jul 2023

8/10 Good

Harel

Stayed 3 nights in Aug 2023

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. A little tired but certainly a bit more relaxed that the other 5 ⭐️ hotels in the area
Stayed 8 nights in Jul 2023

4/10 Poor

Chad

Stayed 1 night in Jul 2023

8/10 Good

OVED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Marlon Charles

6/10 Okay

Brian

Stayed 7 nights in Jul 2023
Response from Milena on 15 Jul 2023
Dear Reviewer Brian.Thank you for choosing the Venus Beach Hotel for your stay!We hope to have the opportunity of welcoming you back again soon.On behalf of the whole team.With kind regards,Milena Jakabova,Guest Relations Manager

8/10 Good

mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly staff, we enjoyed our stay.
Stayed 2 nights in Jul 2023
Response from Milena on 15 Jul 2023
Dear Reviewer Mohamed.Thank you for choosing the Venus Beach Hotel for your holiday!Your very positive comments and feedback clearly indicate that you have had an enjoyable stay with us and that our facilities and services have met with your expectations of our 5 star property.We hope you will give us the opportunity to host you in the future, should you decide to return to Paphos, and offer you a memorable stay.On behalf of the management and the team of employees.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, courteous and helpful staff, located in a very convenient location with shopping, dining, public transportation and more within walking distance.
Stayed 13 nights in Jun 2023
Response from Milena on 11 Jul 2023
Dear Reviewer Terry.We are grateful for your review, comments and top score, and we wish to thank you for choosing the Venus Beach for your holiday break! Your feedback is valuable to us and it also gives us more courage and energy to continue providing memorable holiday experiences.We hope we will have the pleasure to welcome you back in the near future again, should you decide to return to Paphos!On behalf of the whole team!Best Regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Terry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was GREAT. I would strongly suggest, though, that a clock be placed around the pool area so guests know what time it is without having to get out and check their watches/mobile devices.
Stayed 10 nights in Jun 2023
Response from Milena on 7 Jul 2023
Dear Reviewer Terry.We thank YOU, for choosing our hotel for your holidays in Paphos!It is a pleasure hearing that you have enjoyed your stay and that we have met your expectations in all aspects of the hotel. It will be an honor for us to welcome you all back again soon, for another beautiful stay. Your excellent review with the full score is very much appreciated.On behalf of the management and staff thank you once more, and we all look forward to seeing you again, assuring you of our courtesy and attention at all times,Best Regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again
We like the hotel … this is our second stay there , staff is friendly and the access to a sandy beach is amazing plus and nice location
Stayed 3 nights in Jun 2023
Response from Milena on 4 Jul 2023
Dear Reviewer Lina.We wish to thank you for choosing the Venus Beach for your stay in Paphos, for your review and for the top score you have granted us with.We are grateful for the fact that you highlight the culture of all employees who were involved with your stay, the location, the room ,pool and the restaurant standards.It is a real pleasure to know we have met your expectations at all levels, of our hotel being close to all essential amenities.Our whole team will be looking forward to seeing you returning to our hotel in the future, hoping to deliver one more excellent holiday experience.On behalf of the team of personnel and management.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & location- beautiful view directly on the beach. Guest relations Mgr Milena sees to your every need. Restaurant Mgr Mixhalis sees you are well taken care of at the generous buffets with food for every taste. Lovely pool area with bar. Comfortable, spacious rooms- spotless like entire facility.Our fifth stay here in four years- that says it all!
Stayed 3 nights in May 2023
Response from Milena on 28 May 2023
Dear Reviewer Cynthia.We are grateful for your loyalty and for your fantastic review with top score! Words are not enough to thank you for returning to the Venus Beach and feel it as your home-away-from-homeWe are pleased to hear that you have enjoyed your holiday spent with us. We endeavor to create the best possible holiday experience for our valued guests, and to learn of your satisfaction is truly wonderful.From the whole team of staff, management and myself we look forward to the day, that you again walk through the door and are welcomed by all of us here at the Venus Beach Hotel!Best Regards,Milena JakabovaGuest Relation Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach front hotel, big and lovely sea view
The staff at the receptionist very nice and friendly, also helpful with some directions and booking taxi. The hotel room is big, comfy bed and lovely balcony with sea view. The only downside was some towels a bit old, no more in nice white color.
Stayed 3 nights in Apr 2023
Response from Milena on 11 May 2023
Dear Guest.It is such a pleasure to read your review and receive a top score. Thank you for acknowledging the highlights of our hotel, which are the ideal beachfront location, the location right next to the most important archaeological site of Paphos, the efficiency and personalized service of our employees. By all means, we will be looking forward to welcoming you back to the Venus Beach next year, assuring you of yet one more excellent experience! On behalf of the team of employees and the management, Milena Jakabova, Guest Relations Manager

4/10 Poor

Diego, Reading

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception. 1. Reception's team are rude, on the defensive and unhelpful, except for the reception's customer rep Milena, she was always welcoming and offered solutions to our grievances when she was on shift since the rest of the time no one helped. The manager only appeared asking for review at the end of the stay, and I couldn't response Room. 1. Since day one problems with the toilet and air conditioning. It took serveral calls and talks with the reception's person to get issues sorted out. 2. Uncomfortable bed and pillows. Breakfast. 1. During our stay at the hotel we only have breakfast, so I can only comment on that. There are not vegan, diary free and gluten free options, so that a person with specific dietary requirements would definitely struggle to find something to eat. 2. Waiters seem to be in a rush to collect dishes, so they kind of rush you up to finish your breakfast. They tried to take plates away from us several times while eating, without even asking. 3. Same menu served during our stay. We stayed 13 days at the hotel and same food was served every single morning. Hotel in general. 1. There isn't a park for children to play. 2. The sauna and indoor swimming pool were closed. 3. The gym opened from 10AM, very inconvenient for a person like my wife who likes working out early in the morning before breakfast. The gym has not air conditioning and there isn't any drinkable water. 4. Entertainment wise, no much going on during the evening.
Response from Milena on 3 May 2023
Dear Reviewer Diego.Thank you for sharing your personal opinion about our hotel and facilities, and we wish to apologize for the experience received, as this is not the sort of review we wish to read.Your comments are important to us, though, as they will help us improve. We are sorry that we didn't meet your expectations.Guest satisfaction is our primary concern, therefore, any constructive comments are welcomed and much appreciated.It would be a pleasure for us to have the opportunity to show our hospitality in your next stay.On behalf of the team of staff and the management.Best Regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Joan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was quiet. The rooms were quite big. The hotel was near a bus stop which was handy. And it was situated on a nice but quit beach
Stayed 7 nights in Apr 2023
Response from Milena on 27 Apr 2023
Dear Reviewer Joan.Thank you for choosing Venus Beach hotel, and for your detailed review and the top score you have granted our facilities and services with. We are especially grateful for your acknowledgement of the beachfront location, and the view of Tombs of the Kings monuments, in addition to our practical closeness to the supermarket and the bus stop.Thank you very much for the great review. We enjoy knowing that you had a lovely time with us. We look forward to welcoming you back again soon!From the whole team of staff, management and myself we look forward to the day that you once more walk through the door and are welcomed by all of us here at the Venus Beach Hotel!Best Regards,Milena Jakabova,Guest Relations Manager

8/10 Good

Verified traveller

Liked: Staff & service
Fair
The room felt a bit dated and would need a refurbishment (example: the balcony door that does not lock very well, some areas a bit unclean on the balcony) despite the service of all staff was excellent and very helpful (why I might consider coming back one day, the service). The pool area is very nice. The hotel is well located next to Venus beach. Good value for the price paid.
Stayed 2 nights in Nov 2022
Response from Milena on 3 Dec 2022
Thank you for staying with us at the Venus Beach!Your feedback is valuable to us, as it will be used for future improvements, where necessary. We hope we will have the pleasure to welcome you back in the future, should you decide to visit Paphos again.On behalf of the team of employees and the management.Best Regards,Milena Jakabova,Guest Relations Manager

6/10 Okay

Christiana

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, food great, pool area lovely, gorgeous beach right in front, we would definitely stay again.
Stayed 5 nights in Oct 2022
Response from Alexandros on 2 Nov 2022
Your review with top score 5/5 has been received by our team with great joy, and we all wish to thank you for having chosen the Venus Beach for your recent stay in Paphos! We are especially glad to know that you have overall enjoyed our facilities, the friendliness of our colleagues, the spacious outdoor pool area and the beachfront location of our property. We will all be looking forward to the pleasure of welcoming you back in 2023, promising to deliver yet another memorable holiday break!On behalf of the team of employees and the management,Alexandros Lountzis,Front Office Manager

10/10 Excellent

Sotirakis

Stayed 1 night in Oct 2022
Response from Alexandros on 26 Oct 2022
Thank you for choosing our hotel for your stay in Paphos and for your top 10/10 score that you granted us with. Your reconfirmation of our hard work gives us great pleasure and courage to continue delivering memorable holiday breaks to our guests.Our entire team is already looking forward to welcoming you back in the near future, assuring you of our best attention!On behalf of the team of employees and the management,Alexandros Lountzis,Front Office Manager

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returning guests-great hotel improves each visit! Super staff in front desk & dining. Can’t do enough for you. Modern comfy refurbished rooms immaculate thanks to excellent housekeepers. Entire hotel super clean. Watch the sunset from your balcony with your welcome wine gift. Beach is directly in front of hotel. Spacious, clean pool area with bar & snacks. Indoor/outdoor dining on terrace for all meals. Outstanding value. Convenient to Harbour but away from crowds. Walk, take a bus or let hotel arrange transport for you. Special thanks to Mr Alex for securing last minute reservations. Mr Tassos, Ms Andre , Ms Alexia & Guest relations Mgr Melina are all so helpful. Thanks also to Mr Mihalis & Ms Maria in F&B for making our dining experiences so pleasant as well as delicious!
Stayed 1 night in Oct 2022
Response from Milena on 18 Oct 2022
It has given us great pleasure to see you returning for the second time this year, and we would like to take this opportunity to thank you wholeheartedly for your loyalty and great review! Nothing gives us more pleasure than our guests' acknowledgement of our hard work and commitment in delivering carefree and memorable stays. We are especially pleased to know that our recent improvements and upgrades, including our newly introduced food & beverage outlets, have met your expectations.Our entire team is already looking forward to welcoming you back in 2023 again, promising to deliver one more relaxing stay!On behalf of the Venus Beach Team,Milena Jakabova,Guest Relations Manager

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The hotel was clean and modern, the rooms were spacious and well fitted out. The balcony was very small. The pool was very modern and clean. The main thing for us was the food was disgusting. Very limited choose lacking imagination. Every meal was tasteless and more importantly COLD. We never once saw them test the temperature despite numerous complaints. The entertainment was awful, simply shocking. Of an evening in the main bar area there was one waitress and one Barman, you simply could not get the benifit of your Alll Inclusive holiday. No way would I stay here again, this is a 2-3 star hotel. Very disappointing
Stayed 2 nights in Oct 2022
Response from Milena on 15 Oct 2022
We are sorry to read your review and we would like to take the opportunity to apologize for the experience described. All your comments are taken seriously in consideration by all the departments involved with your stay with the promise to proceed with improvements, so that similar events do not occur in the future.We would like to ask you to contact us offline, as we wish to welcome you back in the future, assuring you of our best attention.On behalf of the management and the team of employees,Milena Jakabova,Guest Relations Manager

6/10 Okay

Avraham

Liked: Room comfort
very poor food, not clean enough
Stayed 7 nights in Oct 2022
Response from Milena on 15 Oct 2022
We are sorry to see that our culinary options and the overall cleanliness did not meet your expectations. Had you informed us, we would have taken action, and we would have made sure that the remainder of your stay would have been as carefree and as relaxing as possible. We wish to see you returning in the future again, with the promise to deliver a memorable experience the next time.On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Milena on 10 Oct 2022
Thank you for the gratifying review of the Venus Beach! We are thrilled to read that we exceeded all your expectations, particularly our thoughtful hospitality, and we thank you for the top score. Our associates are dedicated to delivering an excellent experience to all our guests, and it will be an honour to see you returning in 2023 for one more memorable holiday break.On behalf of the Venus Team,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Robert, Livingston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at the Venus Beach Hotel many times over the past 23 years and this stay was just as good as the first time. Great staff, many who we first met in 1999 and who are still happily working at the hotel. Looking forward to our next stay.
Stayed 4 nights in Sep 2022
Response from Milena on 3 Oct 2022
It is a great pleasure to read your review with feedback and excellent top score! We are grateful for your loyalty in our hotel all these years! Our team is customer oriented and many are still employed at the Venus Beach and feel great joy to recognize our repeat guests. The entire team is already looking forward to welcoming you back next year for yet one more memorable holiday break.On behalf of the employees and the management,Milena Jakabova,Guest Relations Manager

8/10 Good

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern refurbished rooms offering everything for your stay. The one thing that let it down was the balcony furniture wasn’t updated too! All staff friendly and helpful. Only booked B&B, but Breakfast offered a great choice. Pool area was fab and always plenty of sunbeds available ( no putting towels out at silly 0’clock). The beach was clean and the sea clear, warm and a delight to swim in.
Stayed 2 nights in Sep 2022
Response from Milena on 19 Sept 2022
On behalf of the Venus Beach Team let us thank you for choosing our property for your stay in Paphos and for your review with positive comments. We are especially pleased to see that you have been satisfied with our recently refurbished rooms, our colleagues' customer oriented culture, our culinary varied options offered during breakfast, the spacious outdoor pool and sundeck and the most beautiful naturally sandy beach in the area, where our hotel is situated on. Having chosen one of our newly created room types (Deluxe Double or Twin Room, Sea View) gives us additional reconfirmation, as this room type offers a lot of extra amenities for the comfort of our guests. We will all be looking forward to welcoming you back to our hotel in the future, promising to deliver one more memorable holiday break!Kind regards,Milena Jakabova,Guest Relations Manager

2/10 Terrible

Yvoni

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Milena on 3 Sept 2022
We are sorry to see you have not enjoyed your stay at our hotel. If there was anything the matter with your stay, we would have appreciated your feedback while in-house, as it is our goal to provide relaxing and carefree holidays.We hope we will welcome you in the future and deliver a memorable stay then.On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Eduard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Milena on 25 Aug 2022
A big "thank you" on behalf of the whole team for choosing the Venus Beach for your stay, and for the 10/10 score! It is our pleasure to know that we have met your expectations and we are already looking forward to welcoming you back in the future!Kind regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Marilena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Milena on 20 Aug 2022
Thank you for choosing the Venus Beach Hotel for your holiday and giving us the highest rate. We appreciate it.Meeting your expectations and providing you with great, memorable holiday moments is a top priority for all of us.From the whole team of staff, management and myself we look forward to the day that you once more walk through the door and are welcomed by all of us here at the Venus Beach Hotel!On behalf of the whole team.With kind regards,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Nir

Stayed 7 nights in Aug 2022

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, Great location
Just returned from a 5 day family holiday. We had a great time! Hotel was clean, the buffet was always fresh and tasty, with great variety and the staff was always polite and attentive. The Pool Area was not very crowded even though it is peak season and the beach which is adjacent to the hotel is one of the best in Paphos. Overall we had a Great time and we will be surely returning !!!
Stayed 3 nights in Aug 2022
Response from Milena on 18 Oct 2022
Let us thank you for your loyalty in the Venus Beach Hotel, and for your review with top 10/10 score! It was a pleasure having your family staying with us, and a greater pleasure to read that the overall cleanliness, our culinary variety, our customer orientated colleagues and the sandy beach have all met your expectations.Our entire team is already looking forward to welcoming you back to our property in the near future, promising to deliver yet another relaxing and memorable holiday break.On behalf of the team of employees and the management,Milena Jakabova,Guest Relations Manager

2/10 Terrible

Mike

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It is the worst hotel i stayed ever in my life. Not clean Not 5 star hotel Only my kids enjoyed with the lady in the kids club she was very nice. They barely clean the room and bathroom. The towels always dirty. Internet very bad connection. They never clean the balcony We stayed one week they never changed the sheets.
Stayed 7 nights in Jul 2022
Response from Milena on 4 Aug 2022
Thank you kindly for staying with us! This is not the sort of review we would like to read, and we would like to apologize for the experience described. Facilities are varied in each 5* hotel, and it always depends on its room rates' range. We are glad you have found our staff helpful and that Maria from Kids Club was amazing with your kids. Moreover our housekeeping department is following a cleaning procedure to ensure that all surfaces in rooms are cleaned up to a high standards. It would been nice if you could have mentioned, your concerns before your departure, in order for us to take actions immediately for your satisfaction and pleasure. We hope we will have the pleasure to welcome you back in the near future again, should you decide to return to Paphos! On behalf of the whole team! Best Regards, Milena Jakabova, Guest Relations Manager

4/10 Poor

Ana Ines

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
dissatisfied
We had several issues on our stay that were solved. But the hotel seems to be a old hotel not properly maintained.
Stayed 4 nights in Jul 2022
Response from Milena on 1 Aug 2022
We are deeply sorry to read your review with low score and we would like to take the opportunity to apologize for the experience you describe. We hope we will see you returning in the future and allow us to deliver a memorable stay. On behalf of the management and the team of employees, Milena Jakabova, Guest Relations Manager

4/10 Poor

Liz

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
מוגדר מלון כ 5 כוכבים, רחוק מלהיות 5 כוכבים שילמתי קצת יותר על חדר עם נוף חלקי לים שבפועל היה לי נוף לעץ ענק שהיה תקוע לי מול הפרצוף. החדרים גדולים ומחודשים והבריכה גם בסדר אבל כל השאר מיושן ומגעיל. אוכל בחדר אוכל לא טעים ויתרנו כבר בימים הבאים
Stayed 3 nights in Jul 2022
Response from Milena on 18 Oct 2022
We are sorry to read your review and to see you have not enjoyed your stay thoroughly. We are committed in delivering carefree and relaxing holiday breaks, and if you had informed us of your dissatisfaction, we believe we would have found alternatives to make sure you would have continued with your holidays by meeting your expectations.We hope you will choose the Venus Beach again for your stay in the future, and allow us to provide you with a memorable stay the next time.On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Mukesh Kumar

Stayed 4 nights in Jun 2022
Response from Milena on 18 Oct 2022
Thank you for choosing the Venus Beach for your stay in Paphos, and for the top 5/5 score! We hope we will see you again soon and be able to deliver one more perfect holiday break!On behalf of the management and the team of personnel,Milena Jakabova,Guest Relations Manager

10/10 Excellent

Florian

Stayed 1 night in Jun 2022
Response from Milena on 24 Jun 2022
Many thanks for choosing the Venus Beach for the second time! It is our pleasure to know we have met your expectations again, and it will be a bigger pleasure to welcome you again in the future! On behalf of the team of employees and the management, Milena Jakabova, Guest Relations Manager