Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
74% of guests recommend
3.5 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travellerfrom KL


Posted 23-Sep-2014
Pros: Area and location
Cons: water sports activities near hotel beach
Location: good to see Pangkor island near by
It was very nice journey for my whole family in Swiss garden.beautiful landscape and beach view.but activities like water sports not satisfied.
5 out of 5
for Everyone
by A verified travellerfrom cheras


Posted 02-Sep-2014
Had a very good and comfortable stay. The hotel staff very helpful. Hotel condition in good. Everything is as good as it charge. Will definately come again.
2 out of 5
by A verified traveller

Nice location.

Posted 22-Aug-2014 on Hotels.com
Somewhat disappointed with the restrictions around where we could have drinks in the resort due to halal restrictions.
3 out of 5
by Tan p y

This traveller left a rating score only Posted 16-Aug-2014 on Hotels.com
3 out of 5
for Families
by A verified travellerfrom Anchorage, Alaska

Explorable beach and decent rooms

Posted 15-Aug-2014
Pros: The beach was the best. Full of lizards and fish and crabs, and usually empty. However, it isn't advisable to swim in the water.
Cons: Update the hotel rooms, provide free wifi, and the breakfast could be a lot better.
Location: There isn't anything nearby.
They were just regular outdated hotel rooms. The location was interesting, a bit too rural for me, but the presence of monkeys made the trip better. We enjoyed the beach and the pool. Breakfast could use a lot more effort.
4 out of 5
for Everyone
by A verified traveller

Swimming Pool Closed too early @ 7pm

Posted 04-Aug-2014
The swimming pool closed too early @ 7pm for cleaning purpose, causing my daughter unable to enjoy swimming in pool.
3 out of 5
for Everyone
by A verified travellerfrom ipoh

Long checking in time

Posted 01-Aug-2014
I booked 2 rooms via expedia but upon checking in, the hotel front office only recorded 1 room. They took 3 hours to rectify this discrepancy with expedia office.
4 out of 5
for Overnight Stay Before Destination
by A verified traveller

Far from Town but not Bad

Posted 24-Jun-2014 on Hotels.com
The Check-in Staff was very accomedating. Several friends had no problems switching rooms when they requested it. The WiFi in the rooms is very slow and must be purchased for RM 25/Day. The food at the restaurant was ok, service was horrible. The servers had a tendancy to forget stuff requested with the meal like condiments. It's a 30 minute drive from Lumut, aproximately between RM 60-80 depending on the cab driver.
2 out of 5
by A verified travellerfrom USS Neversail

Attention all hands...

Posted 21-Jun-2014
Pros: Cheap "top quality" room
Cons: the ammenities, employee knowledge of how to fix things like Cable TV, and fridgerators. Dont charge for ice.
Location: Pretty far out from town (lumut, Pangkor) they have Golf, Kayaking, Archery, Pool, Beach/Ocean but all of it is in pretty poor condition.
This place seemed great, price was a good deal, and the pictures made it look even better. When getting to Lumuts Naval base. Its about 60-80 Rinnget taxi ride out to this place. Once we got there they had scaffolding everywhere. We thought "Oh man got here at a bad time. Then my friends and I spoke to an australian couple that had been here all week and apperently the scaffolding had been up the whole time they were here with no activity on it besides monkey's. We get to our CLUB level room "which was theyre most expensive" and it was really no different then the "deluxe" or "executive" rooms. Literally the same style of room no bigger, no extra ammenities. My rooms Fridge didn't work. The TV channels quality sucked. and when asked to take a look they send the same dude that brought me ice (Ice btw is 5 RN) no free ice machines, and the A/C only does so much. The pool was ok. I'd go to Aeon mall and buy your own alcohol because this place charges 20RN for a beer. The Kayaks and Archery Range were in bad shape. The place seems to be in a lull when it comes to customer satisfaction, but it beat sleeping on the ship. Oh fridge had mold in it.
2 out of 5
by Fanniefrom Selangor Malaysia

All facility was out of order. Pool are dirty.

Posted 16-Jun-2014
Pros: non.
Cons: Cleaning method.
Location: Non. Location far from town.
Due to location was far away from town, the hotel facility shouldn't be out-of-service. Recreation department for kids was extremly dirty. This hotel might need to refurbish as overall the resort look very old and out-dated.