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Reviews of Baymont by Wyndham Panama City Beach

2.5 out of 5
Baymont by Wyndham Panama City Beach
11004 Front Beach Road, Panama City Beach, FL

Reviews

5.0
Rating 10 - Excellent. 121 out of 1003 reviews" "
Rating 8 - Good. 147 out of 1003 reviews" "
Rating 6 - Okay. 169 out of 1003 reviews" "
Rating 4 - Poor. 205 out of 1003 reviews" "
Rating 2 - Terrible. 361 out of 1003 reviews" "

5.2/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

JAMES

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Service at 6pm when checking in with 30 minute wait for clerk to come check us in. Elevator was stuck for 15 minutes We were suppose to have a king size bed - we didn't. Heater wouldn't work. Toilet was stopped up Pot smokers present Etc, etc.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on 17 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

10/10 Excellent

Bryce

Liked: Amenities
👍
Stayed 4 nights in Apr 2024
Response from Sherri Scott on 17 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic cheap motel, but the room was pretty gross looking...
Stayed 1 night in Apr 2024
Response from Hotel Management on 15 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

6/10 Okay

janice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room is decent. Area is scary. You get what you pay for.
Stayed 1 night in Apr 2024
Response from Sherri Scott on 13 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

6/10 Okay

Space

Disliked: Property conditions & facilities
Place needs renovation,
Stayed 3 nights in Apr 2024
Response from Sherri Scott on 13 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

8/10 Good

Mark

Business traveller
Staff is great front reception was eating on duty and then laying on couch when I returned from dinner around 6:30
Stayed 1 night in Apr 2024
Response from Hotel Management on 8 Apr 2024
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

6/10 Okay

Tina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was nice but we had to move three times due to nonfunctioning rooms.
Stayed 2 nights in Apr 2024
Response from Sherri Scott on 6 Apr 2024
We are sorry to hear that you did not enjoy your stay. We will address your experience internally.

2/10 Terrible

Christian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extremely disgusting. Looks like we were staying in an abandoned building. The room keys didnot work to a lot of people rooms. We literally checked in and left to go tour the area came back and our hotel room was booked to somebody else, we waited for 30 minutes so the front seat could find another room for us. Not the beach view room we booked. Like we was told we could not get a refund 5 mins after we checked it.
Response from Sherri Scott on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Callie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Literally the bed was soaked from the roof leaking
Stayed 3 nights in Mar 2024
Response from Sherri Scott on 1 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Danyelle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Okay
Stayed 2 nights in Mar 2024
Response from Hotel Management on 20 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Hugo

Stayed 1 night in Mar 2024
Response from Hotel Management on 9 Apr 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the two staff members a male and female were very professional and got me checked in quickly,they were great and I was very pleased with my check-in..
Stayed 1 night in Mar 2024
Response from Hotel Management on 18 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Jakob

Travelled with group
Disliked: Amenities, property conditions & facilities
Elevator didn’t work all the time. Power was out in room upon arrival.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 18 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Esperanza

Stayed 1 night in Mar 2024
Response from Sherri Scott on 8 Apr 2024
We are sorry to hear that you did not enjoy your stay. Please let us know how we could have improved your experience.

2/10 Terrible

Caden

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, wouldn’t stay here if they paid me.
Stayed 1 night in Mar 2024
Response from Hotel Management on 15 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great olace
Stayed 1 night in Mar 2024
Response from Hotel Management on 11 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

10/10 Excellent

Silvie

Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Antonella

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Management on 5 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Sarrahh

Stayed 1 night in Mar 2024
Response from Hotel Management on 25 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Hitachi, Albany

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The heat didn’t work at all, No clean towels. Toilet dirty. Bedding dirty. Tub nasty. I kept hitting my ankles on the bed and now I have a bruise and the lady that works at Front desk was rude and rolling her eyes and said if y’all going to complain y’all can leave, I said i need my money back and there rooms was False advertisement. So I checked out and booked another hotel somewhere else
Stayed 2 nights in Mar 2024
Response from Sherri Scott on 4 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and back out 4 hours later. Unsafe as entry door didn’t close properly and unacceptable smell of pot smoking outside the door. Baymont and Wyndham have been contacted with no resolution for a refund. The BBB will be my next recourse.
Stayed 5 nights in Feb 2024
Response from Sherri Scott on 3 Mar 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors

2/10 Terrible

Christopher

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
worst property I’ve ever stayed at! I stayed there day before Valentine’s Day and on Valentine’s Day and it was the worst Valentine’s Day I’ve ever had in my life and I got divorced on Valentine’s Day so this is worse than that. it said there would be a breakfast, and there was no breakfast. There was two bagels in the whole huge breakfast area. I got verbally attacked by one of the employees because he said I was taking too much food when all I did was take the only last two bagels there were, and there was I was there first thing in the morning when the buffet is supposedly it opened, long story short had a horrible time is verbally attacked was kind of scared a little bit because the employee was so nasty and mean will never go back there and Valentine’s Day is scarred and ruined for life. Don’t ever go to the Wyndham Beaumont in Panama City Beach Florida ever I’m warning you.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 22 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and accommodating to any needs we had during our stay! Great value for price
Stayed 2 nights in Feb 2024
Response from Hotel Management on 22 Feb 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Huda

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Hotel Management on 12 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

James

Disliked: Amenities, property conditions & facilities
I thought , as this motel was under the ownership of Wyndham , it would be of an acceptable standard , I was wrong . The property was filthy and in disrepair . There were numerous empty rooms with the doors open to the room itself . The property was primarily occupied by pimps and prostitutes , “ John’s” coming and going day and night . Whomever is “ allegedly “ managing the property has invested neither time nor money . Wyndham , as a corporation, should be ashamed.
Stayed 6 nights in Feb 2024
Response from Hotel Management on 8 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Morganne

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not as nice as the pictures. We got there and it’s in a beaten down parking lot, with apartments in the back. Trash all over the property. We were there for 4 days and they did not clean our room or give us fresh towels once. The rooms have mold growing on the baseboards and in the bathroom. Our bathroom door didn’t fit the door frame and wouldn’t close. Shower curtain had blood on it. TV would intermittently shut off.
Stayed 3 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Susan, cincinnati

Disliked: Cleanliness, staff & service, property conditions & facilities
Heat did not work. Staff wasn’t present on check in. Very sketchy situation. Got stuck in elevator, door wouldn’t open. Very scary situation to be precise.
Stayed 1 night in Jan 2024
Response from Hotel Management on 2 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Cora

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Only 1 guy at check in was awesome. But was overcharged for a hotel thats still in the middle of construction. Why be charged for a resort when it wasnt even a resort?
Stayed 2 nights in Jan 2024
Response from Hotel Management on 2 Feb 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

john

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not a good stay
Stayed 4 nights in Jan 2024
Response from Hotel Management on 11 Jan 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities
Lack of cleanliness
The bathroom door was shut and locked when we arrived. When it was opened by the staff, there was no clean towels in it which leads us to believe the bathroom wasn't cleaned. Staff put fresh towels in as soon as they noticed. My husband found the bath tub wasn't draining and when he checked there was a huge hair ball in the drain. We also found cob webs inside the lamp shade when we turned it on. The day we checked out a storm blowed through and our door didn't have a seal on it so rain blew inside our room leaving a huge puddle in front of the door. Also, when we went to get breakfast, there wasn't any food.
Stayed 2 nights in Jan 2024
Response from Hotel Management on 10 Jan 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Hotel Management on 25 Jan 2024
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

8/10 Good

Shelby

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not comfy but doable
I booked this room on hotels.com and paid extra for the so-called ocean view. The hotel itself was actually across the street from the beach with no view of the ocean, so when I got there and found out they told me there was a view of a little inlet on the back part so I got a room there instead. I was really looking forward to being right on the beach but they didn't charge me for the resort fee at least. The people at the front desk were nice and helpful. We got to the room and Mom cut her leg a little bit on a piece of metal that was sticking out from the bed, so we called and they came to fix it. Mom said she saw a roach and killed it, I never saw it but I don't doubt her. The beds were uncomfortable but clean, the pillows were horrible and you should definitely bring your own. The toilet was low as all get out which would probably be fine for people in wheelchairs and children, but it was very uncomfortable for two tall adults. Bathtub seemed clean enough and water pressure wasn't too bad. The sink to wash your hands got really hot really fast to the point of getting burnt if you didn't turn on the cold water first and just introduce a little bit of hot water at a time. The key lock worked the whole time with the card they gave us, it was fairly quiet as we didn't have a neighbor on either side of us except for around 3:00 a.m. when I went outside to have my last cigarette and someone was banging on a door down the hall. It's close to a lot of things by the beach.
Stayed 1 night in Dec 2023
Response from Hotel Management on 9 Jan 2024
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Tamalea, Panama

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room is filthy and had no towels no tissue and a man outside cussing saying he was going to break a neck
Stayed 1 night in Dec 2023
Response from Hotel Management on 13 Dec 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023
Response from Hotel Management on 8 Dec 2023
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

2/10 Terrible

Julia

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia lists a resort fee due at the property. When you get to the property, they demand double. This property is NOT a resort and has absolutely zero amenities or features that make a resort a resort, so why they are even charging that fee is beyond me. And it is located in a creepy bog that makes Shreks swamp look like the 4 seasons. The property is absolutely filthy and abhorrent. It's something you would see depicted in a movie of a Third World country. We had no other options at the time so my husband decided to try and muscle through but he didn't want to put his face on the pillowcase because there were stains all over them so he went to the front desk to ask for some clean pillowcases and the person at the reception desk said "why, what's wrong with yours?". When he told her what was wrong, her suggestion was to use a towel and place it over the pillows. There were bugs inside picture frames, the wall was rotting and exposed in the bathroom, there was pubic hair, stuck to the wall, all of the furniture look like it was purchased at a garage sale back in 1992. It was not clean in any way, shape, form or fashion and straight up, looked like a Haven for junkies and vagrants. (no offense, junkies and vagrants.) I have photographs and video of this room, and I would really love to upload them in my review. I reached out to the Wyndham chain of hotels to share the experience and I was offered 7500 points for the inconvenience. They never addressed any of the issues
Response from Hotel Management on 28 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Catherine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this place. Except for the gentleman who checked us in staff was poor. No coffee in breakfast room-Staff didn’t seem concerned. More than once we went to lobby to ask question and no staff were there (sign up out to lunch). Room floor was filthy, lacked working smoke detector (detector was laying on floor), water was so hot I burned my hand, peep hole in door totally missing and stuffed with tissue.
Stayed 2 nights in Nov 2023
Response from Hotel Management on 28 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Tanner

Stayed 1 night in Nov 2023
Response from Sherri Scott on 17 Dec 2023
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!

6/10 Okay

Alvin, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was dated...but quiet and clean...beach was awesome...no coffee
Stayed 2 nights in Nov 2023
Response from Hotel Management on 21 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Roy, Overland

Disliked: Cleanliness, amenities, property conditions & facilities
At check in I was hit a $19 dollar a day resort fee for a non resort hotel. The hotel had no amenities only offering amenities at other hotels. The hotel itself was crusty and rusty reminding me of a 1980s motel 6 six with the attraction of being cheap. Wyndham has some explaining to do for putting its name on this disaster.
Stayed 5 nights in Nov 2023
Response from Sherri Scott on 16 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Madison

Disliked: Cleanliness, staff & service, property conditions & facilities
You don't need to worry about the staff going out of their way to make your stay better. The front desk refuses to even answer the phone. That's too much work for them.
Stayed 2 nights in Nov 2023
Response from Sherri Scott on 13 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Expedia said resort fee was one price but I was charged a different price at the hotel. A small inconvenience that I wasn’t planning for.
Stayed 1 night in Nov 2023
Response from Sherri Scott on 13 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Arthur

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place has been neglected for a long time. Exterior has lots of issues: peeling paint,rust,bad elevator. Elevator areas on G,3,4 were nasty and unkempt. I stayed for 2 nights. No regular coffee was available ever. Stay somewhere else. This place is a disgrace to Wyndham properties.
Stayed 2 nights in Nov 2023
Response from Sherri Scott on 13 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

2/10 Terrible

Neide

Stayed 2 nights in Nov 2023
Response from Hotel Management on 5 Dec 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel Management on 10 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

4/10 Poor

loretta

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not like the photos!
There are signs of remodeling, very poor remodeling. Building is showing its age. Look past the dirt and peeling paint, if you can. Bed linen was clean; breakfast is not a breakfast but the bare minimum to stay out of legal issues (false advertisement). 24 hr. coffee in lobby did not exist - oh, the spot was there, just no coffee. Wish to be disappointed, this place will do it!
Stayed 3 nights in Nov 2023
Response from Hotel Management on 10 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Daniel

Liked: Staff & service
Disliked: Amenities
Could use some upgrades
Stayed 1 night in Nov 2023
Response from Hotel Management on 8 Nov 2023
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

2/10 Terrible

Tyler

Disliked: Amenities
Dirty, homeless people in the parking lot, drafty windows and doors. Staff was friendly.
Stayed 3 nights in Nov 2023
Response from Hotel Management on 7 Nov 2023
As guest feedback is important to us, we appreciate you bringing this to our attention. We will address this immediately with the appropriate supervisors.

8/10 Good

Tamalea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view
Response from Hotel Management on 6 Nov 2023
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

8/10 Good

Kayanna

Stayed 1 night in Oct 2023
Response from Hotel Management on 3 Nov 2023
Thank you for taking the time to share your experience. We will keep working to make sure your next stay is an even better one. Hope to see you again soon.

10/10 Excellent

Albin

Liked: Cleanliness, room comfort
Great Value
At the price point, you won't find a better deal. Its under renovation so it appears rough, and it is, but the rooms are CLEAN and the beds comfy. Great location. BS $19 "resort fee", but atill a great deal. Free "breakfast" is sketchy but heyyyy, its free! Gas station burritos and tropicana bottle juices isnt so bad. Oh! Beach access right across the street is great! And theres a bar and grill across street, so thats good. Not so sure id bring the family due to the sketchy occupants, but if solo for a night or 2 for work, sure, why not.
Stayed 1 night in Oct 2023
Response from Hotel Management on 31 Oct 2023
Thank you for your positive feedback. We take pride in providing our guests with the experience they deserve. We do hope you will visit us again!