Body treatments, hydrotherapy, aromatherapy, sports massages, facials

Reviews of Castillo de Gorraiz & Spa

4 out of 5
Castillo de Gorraiz & Spa
Avd. Egüés, 78, Egues, Navarre

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 3 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard respond via email

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suburban setting, good views, out of town and that's what we were looking for.
Stayed 2 nights in Jul 2023

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clear instructions about how to behave in the current circumstances and ample points to sanitise hands. Room was spotless.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smart and classy, very clean, staff very polite and food was top class. We would not hesitate to revisit.
Stayed 3 nights in Jul 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What is not to like?
Lovely hotel. Ample secure parking which was separate from the golf course parking. Large bedroom with fridge. Huge comfortable bed. Good bathroom. Lounge and bar extended out to an large open area that overlooked the golf course. Dinner was fine. Staff excellent. We will stay here again definitely. One of the best hotels we have stayed at in Spain.
Stayed 1 night in Feb 2019

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable hotel.
This hotel is excellent . The bedrooms are large, clean & comfy. The bed is gigantic . The hotel is situated on the outskirts of Pamplona which is a lovely town particular the old part. The hotel has a nice atmosphere . The restaurant serves great food. The spa is extra but worth it. Not too expensive We only stayed 2 nights, using it as a stopping point whilst driving to southern Spain . This is our 3rd year in a row. Would stay again, well recommended .
Stayed 2 nights in Jan 2018

10/10 Excellent

Anthony , Fresno, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, and great hospitality.
Great hospitality, Anna our driver did a wonderful job, especially during the feast. Room was nice and clean. Thank you
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a very nice property to stay at. The shuttle service to the arena made it the ideal spot as you could go to the festival and not have to be near all the noise during the night. The staff were all polite and the rooms were top notch.
Stayed 1 night in Jul 2017

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but little to do in the vicinity. Come with friends and chat on the lawn. The restaurant is high-class, but it would be nice if simpler small snacks were also offered at the bar/cafeteria.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was excellent - golf course and pool facilities though are attached to the golf course rather than the hotel. Nevertheless staff were very helpful and arranged for me to hire golf clubs.

10/10 Excellent

Maria, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, clean and comfortable!! Amazing staff

10/10 Excellent

Louis, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
wonderful

10/10 Excellent

Peter, Isl of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot
On a tour around the area. Glad we chose this. Tip - avoid Pamplona on a Sunday...a bit dead! But a lovely city

10/10 Excellent

Antonio, Miami, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel to stay in Pamplona.
This hotel is elegant, comfortable, friendly ... The rooms are very nice, the restaurants are good, and the staff is the best. I believe it is a very good choice to stay in Pamplona.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from San Fermin
We stayed here during the San Fermin Festival (The running of the Bulls) so that we could escape the madness of the festival. The room was clean and modern with everything you would expect from a new hotel. The complimentary bus service during the festival was a convenient extra.

4/10 Poor

Jim, Charlotte NC

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice House.No One Home!
Beautiful and modern hotel, some of the best rooms we had in Spain. Well appointed, however, the staff was not up to the standards of the architecture. Food and Beverage was poor to OK. Swimming pool was additional cost and was a hike from the hotel. Spa was not staffed- could not get any treatments, and the facilities that were available were unacceptable- cool hot tub and steam room, etc.
View from our room

10/10 Excellent

Lex, West Berkshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Weekend Away
A beautiful spa hotel just outside Pamplona. Exceptional quality, and great views. If you want to use the spa facilities I'd try and book before hand as it's very busy and has limited hours over a Sunday and Monday and is popular with locals.

10/10 Excellent

JoséM., Madrid

Travelled with family
Sobriedad. Tranquilidad. Elegancia. Detalles. Lejos del mundanal ruido.
Stayed 2 nights in Jun 2020
Response from RECEPCION on 14 Jul 2020
Apreciado JoséM. Agradecemos enormemente sus palabras. Esperamos recibirle en una próxima ocasión. Reciba un cordial saludo

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, tranquilo y silencioso. Muy agradable en todos los sentidos.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención. Todo muy bien. Repetiremos.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho el desayuno. El personal muy amable
Stayed 3 nights in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Antonio, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente en un entorno precioso. Muy buen desayuno, personal muy amable y profesional.
Stayed 1 night in Dec 2018

10/10 Excellent

Pith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme, golf et gentillesse ...
Plusieurs années que nous connaissons cet hôtel et chaque séjour est toujours aussi agréable, le personnel, du restaurant à l'accueil, est pro, accueillant et se met en quatre. Nous y allons surtout pour le golf et l'emplacement de l'hôtel est idéal, Gorraiz, vous y êtes à 2 pas, mais vous avez encore Zuasti ou Uzalma à moins de 20 kms. A très bientôt.

10/10 Excellent

Olga, Zaragoza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel precioso, con muy buenas vistas y un trato exquisito
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the Hotel, it's near to Gamesa and the atmosphere is relaxed. Only point is that the breakfeat room is very hot.
Stayed 1 night in Mar 2018

8/10 Good

Guido, Bayreuth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant und sauber
Ein ganz ausgezeichnetes Preis Leistungs Verhältnis. Ruhig in schöner Lage, viele kostenfreie Parkplätze. Innen edel eingerichtet und große Zimmer mit bequemen Betten.Große Auswahl an Gin an der Bar. Das Frühstück ist ausreichend, nur Fisch gibt es nicht. Das Spa kostet extra und man sollte reservieren. Wir würden jederzeit wieder buchen.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

4/10 Poor

Jean-Paul, Bayonne

Liked: Cleanliness, room comfort
belle chambre très confortable, mais cuisine très médiocre. Le spa est très cher: petit, mal entretenu.
Stayed 2 nights in Nov 2017

8/10 Good

Toni, palafolls

Liked: Staff & service, property conditions & facilities, room comfort
Romantica y en desconexion
Situacion inmejorable, confort absoluto y autentica desconexion .
Stayed 1 night in Aug 2017

8/10 Good

Andrés, Spain

Liked: Staff & service
Necesita una reforma
El hotel no está mal, pero se ha quedado un poco viejo. Las habitaciones necesitan una reforma. El desuyo está muy bien y el personal es muy amable.
Stayed 1 night in Aug 2017
Response from Hotel on 4 Sept 2017
Apreciado Andrés, En primer lugar, agradecerle el haber confiado en nosotros para su estancia. Nos alegra que haya disfrutado del desayuno, así como que le haya agradado el trato de nuestro personal. Respecto al tema de las habitaciones, nos gustaría saber en qué habitación estuvo alojado, ya que en Febrero de éste 2017 hemos lijado y barnizado todos los suelos de las habitaciones, así como pintado las mismas. Nos sería de gran utilidad localizar la habitación en la que estuvo para revisarla a ver si tiene algún desperfecto. Reciba un cordial saludo,

10/10 Excellent

Eugeni, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
excelente experiencia. muy tranquilo. hotel ideal para ir en pareja y jugar a golf
Stayed 2 nights in Jul 2017

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon
Endroit calme et reposant. La piscine du golf est agréable mais un peu froide en été. La caféteria du golf est très bonne. Les petits déjeuner de l'hotel sont copieux et le restaurant bon. Dommage que nous n'ayons pas réservé sur la terrasse le soir, il faut y penser.
Stayed 1 night in Aug 2017

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et bucolique aux portes de Pampelune.
Séjour golfique en couple. Superbe hôtel avec vue dominante sur le golf. Environnement calme et bucolique. Parfait pour un séjour détente ou sportif.
Stayed 1 night in Aug 2017

10/10 Excellent

MME CM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Fêtes de San Fermin, excellent hotel, personnel super sympathique. Le gros plus, Des navettes incessantes pour la fête le jour comme la nuit.
Stayed 1 night in Jul 2017

10/10 Excellent

Quim y Elena, Riudaura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magnifico lugar para descansar o hacer deporte
volveria sin duda. buen servicio y magnifico lugar para relajarse. buen restaurante y buenos profesionales
Stayed 1 night in Jun 2017

8/10 Good

FCO JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

RAQUEL

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No es como esperaba
La ubicación del hotel es muy buena. Tengo quejas sobre el servicio que atiende el desayuno. Para el nivel del hotel, el personal es muy poco profesional, lo digo porque me he visitado muchos hoteles y en este sentido tienen mucho que mejorar.

8/10 Good

Pedro Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel, el personal. Desde la recepción hasta la sauna pasando por el bar y los dos restaurantes. Imposible mayor amabilidad y profesionalidad, que tanto escasea en estos días. Solo por eso ya justifica la estancia en este gran hotel

10/10 Excellent

Amaury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Site exceptionnel. Très belles prestations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romántico.
Fantástica. Un gran hotel con la sensación de intimidad de un hotel pequeño. Todos los servicios en un ambiente acogedor.

8/10 Good

Mariana, Mexico DF

Liked: Cleanliness, staff & service, room comfort
Buena opción, algo alejada
Es un hotel tranquilo, cómodo. Por las fotos y comentarios del hotel esperaba algo más tradicional y creo q termina teniendo un toque más bien comercial.

10/10 Excellent

jean pierre, TAVERNY 95150

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CASTILLO IDEAL POUR VISITER PAMPELUNE ET RAYONNER
BELLE CHAMBRE SPACIEUSE AVEC LITERIE EXCELLENTE. ACCUEIL TRES SYMPATHIQUE EN FRANCAIS AVEC DOCUMENTATION FOURNIE ET CONSEILS PRECIEUX ...CONCERNANT LES BODEGAS A PINCHOS DE PAMPELUNE ! PETIT DEJEUNER BUFFET VARIE ET EXCELLENT 4 NUITS IN FINE PASSEES DANS CET ETABLISSEMENT ATTACHANT DE BELLE TENUE

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort