Staff from YanYan at the front desk to almost every part of the location was perfect. I enjoyed room service more than than eating at Quattro though because it seemed to be really slow ... taking a long time for a turkey sandwich is unproductive.
The front desk and manager did something incredibly kind for me, they let me try out different kinds of bed toppers to see what felt the best each night.
Best customer service of any property I have stayed at
Very accommodating staff in a great location if you are visiting Palo Alto or Menlo Park. Rooms are cozy yet luxurious with spotless bathrooms and nice amenities. Continental breakfast is minimal but enough to get you started for the day.
Let me just say this hotel was very nice on the inside, not so much on the outside. The staff was very friendly and helped my friends and I get to downtown Palo Alto with little trouble. The staff was more than happy to answer any and all questions regarding the area which was nice because we all were not too familiar with Palo Alto. The room included: free wi-fi, free breakfast (toast and mini cinnamon rolls), a refrigerator, microwave, starbucks coffee in the morning, ironing board and iron. We were set! I would definitely recommend this hotel for the weekend or even just for the night, it's well worth it! Oh and P.S. the beds were very comfortable!
Lupe from San Jose, Ca.
This Super 8 hotel is 2 miles from historic downtown Palo Alto and Stanford University, and 12 miles from San Jose.All …More
The staff was very professional and helpful. The feel of the hotel is very calming and loved the pool set up in the middle of the hotel with the open views from the dinning and lounge.It even has laundry on site and allows dogs!
I would definitely stay at this hotel again!
I was a perfect place to stay for going to Shoreline concerts. It was also close to the Computer History Museum. Just a short walk down the block was Hobee's Restaurant. They food was wonderful and the atmosphere very comfortable and friendly. I liked the room. It was at the back and very quiet. I slept very well. The management was friendly and hospitable. I will stay here again.
We are perfectly situated in the cultural heart of the San Francisco bay area between San Francisco and Silicon Valley. The …More
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