Private pool

Reviews of Four Seasons Resort Palm Beach

5 out of 5
Four Seasons Resort Palm Beach
2800 S Ocean Blvd, Palm Beach, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 510 out of 670 reviews" "
Rating 8 - Good. 117 out of 670 reviews" "
Rating 6 - Okay. 36 out of 670 reviews" "
Rating 4 - Poor. 3 out of 670 reviews" "
Rating 2 - Terrible. 4 out of 670 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024

8/10 Good

Chris

Travelled with family
Everything was perfect except the food. Kind of mediocre
Stayed 1 night in Feb 2024

10/10 Excellent

Marlene

Stayed 4 nights in Jan 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Best thing about this four seasons is its people and service level, which is top notch. Also a great spa and tasty food at Flories. More than other four seasons we have visited recently I believe this one desperately needs a cosmetic renovation, both to the rooms and to the outside. To bring it into 2024. For palm beach, i would have expected a better more modern and fresh feeling hotel. Unfortunately, it falls short on that front.
Stayed 2 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't have been better
Perfect from start to finish
Stayed 3 nights in Oct 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was truly a paradise and treated like royalty!
Stayed 5 nights in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable in service front guest, hospitality and staff. Grounds are kept beautiful. We will be back .
Stayed 4 nights in Sep 2023

10/10 Excellent

Ugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Everything was exceptional. From the rooms to the staff, this is a true five-star establishment. The pool and ocean views are perfect.
Stayed 1 night in Aug 2023
Response from Four Seasons Resort Palm Beach on 10 Sept 2023
Dear Mr. Rum,Thank you for taking the time to share your experience with us. We are thrilled to hear that we exceeded your expectations and that you had a beautiful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and we are glad that we were able to do so for you.We hope to have the pleasure of welcoming you back in the future.Thank you again for choosing Four Seasons Resort Palm Beach!Sincerely,

10/10 Excellent

FRANCISCO

Stayed 4 nights in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Karla on 10 Sept 2023
Dear Mr. Forbis,Thank you for staying with us at the Four Seasons Resort Palm Beach. We hope that you had a relaxing and pleasant stay with us. We look forward to welcoming you back.Sincerely, Four Seasons Resort Palm Beach

8/10 Good

MaeBeth

Stayed 1 night in Jul 2023
Response from Karla on 10 Sept 2023
Thank you for staying with us at the Four Seasons Resort Palm Beach. We hope that you had a relaxing and pleasant stay with us. We look forward to welcoming you back!Sincerely, Four Seasons Resort Palm Beach

10/10 Excellent

Jessica

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful stay. Beautiful property right on the ocean. The service was impeccable and all the staff was incredibly attentive, knowledgeable and accommodating, especially Chrissie at the front desk and Haci and his team for pool service. Will be back!
Stayed 3 nights in Jul 2023
Response from Karla on 10 Sept 2023
Dear Ms. Rainstein,Thank you for taking the time to share your experience with us. We are thrilled to hear that we exceeded your expectations and that you had a beautiful stay with us. Our team works hard to ensure that every guest has a comfortable and enjoyable stay, and we are glad that we were able to do so for you. We hope to have the pleasure of welcoming you back in the future.Thank you again for choosing Four Seasons Resort Palm Beach!Sincerely, Four Seasons Resort Palm Beach

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Karla on 10 Sept 2023
Dear Mr. Blaso ,Thank you for staying with us at the Four Seasons Resort Palm Beach. We hope that you had a relaxing and pleasant stay with us. We look forward to welcoming you back.Sincerely, Four Seasons Resort Palm Beach

6/10 Okay

Nicholas

Travelled with family
Liked: Staff & service
Property is older and our floor smelled like a Barbeque Restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

William Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
First Class as always with the Four Seasons. No one does hospitality better.
Stayed 4 nights in Jun 2023

6/10 Okay

jorge

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
For a 5-star hotel, it is unbelievable that they don't have enough chairs and umbrellas for all the guests and the staff's answer was "any hotel on the four of July is going to be the same...
Stayed 2 nights in Jul 2023

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful service, as always.
Stayed 4 nights in Jun 2023

10/10 Excellent

Amelia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was easily the best and most restorative vacation of my life and that was because this hotel was elite.
Stayed 4 nights in May 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Elatia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful resort/location. The pool is amazing. Every single staff person greeted us with “hello”, even if just walking by.
Stayed 1 night in Apr 2023

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The food options were awful

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Riyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Palm Beach
Everyone was super nice and I am very happy to have chosen this hotel to stay! I also loved spa and my new hairstyle designed by a hairstylist at the four seasons Palm beach is praised by everyone I met. I really love to come back soon!
Stayed 1 night in Feb 2023

10/10 Excellent

Riyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really a nice and pleasant stay!
Fantastic! Would love to come back here soon.
Stayed 1 night in Feb 2023

10/10 Excellent

Riyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
I love my stay here! I met amazing ppl and had a wonderful vacation. Absolutely 10000% recommended!
Stayed 1 night in Feb 2023

10/10 Excellent

Susan, Doylestown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The perfect place for a vacation!

10/10 Excellent

PHILLIP

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Everyone so accommodating Helpful!

10/10 Excellent

Veronica

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved
Stayed 2 nights in Oct 2022

4/10 Poor

Kevin

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Over-priced for dingy and broken-down
At just shy of $2000 a night for a standard room I excepted a lot more. When you called for any hotel service it rang through to the operator. Signs of being greatly understaffed. They are charging more for less. The hotel was worn-out: broken gates, dented woodwork, chips, cracked glass with plastic packing tape. Not acceptable at that price for a Florida beach hotel. We stay at four seasons, ritz properties and other five star hotels exclusively. I’ve stayed at this property years ago and it was fantastic. But this was not good. Way way way way overpriced. Needs more staff for the level that the hotel believes it’s offering. Rooms need major attention they are very outdated and very well used. Packing tape holding broken glass table together is just not acceptable for $2000 a night. It just isn’t.
Stayed 1 night in Oct 2022

10/10 Excellent

Sarkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

sergei

Stayed 3 nights in Aug 2022

10/10 Excellent

Olga

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional, outstanding service. Everything was top notch. Property and beach is beautiful. Super dog friendly. Definitely a 5 start hotel and would stay there again.
Stayed 3 nights in Aug 2022

10/10 Excellent

Umjeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

2/10 Terrible

helena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst place. Dirty. Unclean and full of prostitutes. Avoid. My room had bed bugs and I need to check out..
Stayed 1 night in Jul 2022
Response from General Manager, Four Seasons Resort Palm Beach on 9 Aug 2022
Dear Helena, At Four Seasons Resort Palm Beach, our utmost priority is to ensure the comfort of our guests throughout their stay. This includes maintaining the highest level of sanitation protocols guided by our global Lead With Care program, as well as frequent and proactive surveys of our Resort accommodations to ensure cleanliness and safety for our cherished guests. We are truly concerned to hear this recount, but it seems that we do not have any record of your stay with us and would like to speak with you directly regarding this matter, could you kindly reach out to Mohamed.Elbanna@fourseasons.com at your earliest convenience?

10/10 Excellent

Philippe-A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely excellent
Stayed 2 nights in Jul 2022

10/10 Excellent

Danae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here!
Stayed 1 night in Jul 2022

8/10 Good

Elbio Renato, redmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach location. Great pool. Service was good. Beach service was above expectations but front desk was inexperienced and pushing addition $ services. We had better experiences in other four seasons, they are typically great. The breakfast was below expectations though. Breaker’s palm beach (which is a **much** nicer hotel) nearby has a much better breakfast for same price - 32 full buffet &20 for kids- compared to a la cart only menu that has a single egg Benedict and coffee over 30.
Stayed 2 nights in Jul 2022
Response from Billy Cueto, Resort Manager on 8 Aug 2022
Thank you for choosing to join us in our Palm Beach paradise. It brings us much joy to share our stunning beachfront, just steps from poolside lounging or straight from your guest room. Our team brings sunshine each day with their joy and passion to share these special lifetime memories with you. The guest experience is our main priority. While we are excited to share all the amenities that we've curated with each traveller in mind, we certainly want you to know that our team is delighted to assist with each detail of your stay any way that you choose to enjoy Palm Beach. We appreciate your feedback on the breakfast service, as we are always ready to enhance our guest experience and the only way to do this is through honest feedback such as yours. Thank you again for staying with us at Four Seasons Resort Palm Beach. We hope to welcome you back soon again!

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 4 nights in Jun 2022

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property with excellent service. The property prides and excels at providing details lacking in many other resorts and they do it all with courtesy at every level.
Stayed 1 night in May 2022

10/10 Excellent

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything we expected!
Stayed 1 night in May 2022

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is there anything not unique about this hotel? When you’re in tears upon leaving and can’t wait to go back, you know it is a special property with very, very special people. From Barbara at check-in to Dylan at the front door, the service is top top notch. Not to mention my lifeline when we needed a rollaway bed for my daughter at 2am and someone appeared at my door in 20 minutes. I have always loved Four Seasons hotels but there is something special and wonderful about this one in Palm Beach. I will be back very very soon. All the best and be well! XO
Stayed 3 nights in Apr 2022
Response from Billy Cueto, Resort Manager on 8 Aug 2022
Dear Melissa, Thank you for sharing these special memories following your stay at Four Seasons Resort Palm Beach. We are so thrilled that you were able to experience the warm hospitality of our team members, and we know that Barbara and Dylan will be touched that you remembered them by name. Providing you with thoughtful service such as delivering the rollaway bed at any time of need to all the little touch points throughout your stay, are all carefully curated with you in mind. We look forward to welcoming you back soon to create even more lifetime memories!