Absolutely adored the front desk people. We had our honeymoon here and the service was great. We received champagne and strawberries when the front desk learned it was our honeymoon. Room service was delicious and the complimentary breakfast was great. We spent some time at the pool and that area was very clean and comfortable. We didn't make use of the tennis courts but checked out them and the workout area. They were very clean and there was a lot of equipment to choose from. We did have a minor issue on the 15th of there being a party or meeting in a meeting room just outside our door. I think if there's an event planned for that room, they should try to make it so all those involved in the event are on the 15th floor so loudness isn't an issue. Once we called to ask about it (at midnight), the front desk sent someone up to address and we had no other issues. All in all, we had a truly great stay and if we return to the area Embassy Suites will be our first choice!
The staff was excellent and very friendly. Room was clean, breakfast buffet was excellent with everything from fruit to waffles - something for everyone. Have always stayed at Hampton Inns and have found them to be excellent.
When i checked in i told
staff that i neede a fridge because i had a disabled son and the provided me with a fridge even though my room didnt come with a fridge perfect costemer sevice in my book.my name is crystal wan i love them
There were repairs on the 5th floor but we never heard any noise on the 3rd floor.. All of the staff were very keen to ensure that we had a good stay. The reception clerk helped me with some faxes and did GREAT JOB.
Just needed a place to spend the night last Saturday while visiting family and I knew we made the right choice ss soon ss we walked in. It's either new, or newly renovated and it was impecable, the staff at check in were warm and friendly. The gentleman running the Bistro was polite, professional and engaging. You could tell he knew what he was doing and even pitched breakfast at us for the next morning, but we already had plans. We will stay here again.
Stayed 4 nites and the rooms were very contemporary, clean, and nice sized and roomy! The front desk staff as well as housekeeping were so friendly and accomodating and had a lot of fun talking with them!
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.