“Had a good experience. Good for the price.”

We stayed here for 2 nights. It was in a good location to the main square with lots of resturants. If you are looking to go to the catacombs, markets or marina there are closer hotels. We walked a good amount to do the things we wanted to do. It was in a safe part of town and we had an overall good experience with the staff.

“On a Quiet Street, but Close to everything”

Great hotel, great location. The room we had was fairly new and very large, with 2 balconies. The bathroom was narrow but clean and serviceable. The room had an A/C and the windows looked new. Breakfast was decent and the guy who works at breakfast speaks English, as do most of the front desk staff I think (my husband speaks Italian so we didn't speak English much). There is a small elevator. THe only issue I had was when we went to pick up our key after going out for the evening, if the woman at the desk was on the phone, she did not help you or acknowledge you until she was off the phone, she doesn't multi-task at all which was slightly annoying after a few times. In order to get the ride from the airport, you must call a few days in advance and then they give you an email address to send your flight info to. We were picked up in a new BMW and our driver was very friendly and was waiting at the airport with a sign with our name. They schedule these pick ups with an outside taxi service so they have to know in advance in order to tell the taxi service, there isn't someone at the hotel who simply jumps in a car and goes to the airport, so remember that. This was a great hotel on a nice quiet street. I would stay here again!

“Nice Hotel”

The staff was very friendly and accomodating. We had arranged for a pick up at the airport at 1130 on our arrival date but our flight was delayed a few hours so we missed our connecting flight. I called the hotel to advise and it was no problem for them to pick us up at 1930. (8 hours later). We did not like the room they had offered us for the first night, we had to go up a flight of stairs and then when we reached the room we had to go down a flight of very narrow steps. The room itself was very nice and comfortable but the steps were a problem. They told us they would move us to another room in the morning being it was a little late, which they did. The new room was also clean and comfortable, had large window with terrace view. We were able to enjoy wine and cheese on the terrace. The staff was very helpful with directions.

“Great location”

The biggest advantage of the hotel is its location and closeness to major attractions. Hotel is refurbished and well maintained. Rooms are clean with nice view. Helpful staff. I spent 2 nights in junior suit to have more space as the hotel rooms In Italy basically tend to be small. Very convenient breakfast included in the room rate and fast internet access. Many nice restuarants around

“Hotel Joli:Perfetto!”

Fantastic hotel! We'd arranged to be picked up from the airport and the guy was there waiting. Our first time in Palermo, we just wanted to explore at our own pace. Hotel Joli is ideally located in the centre, our room overlooking a fabulous square. We would definitely go back.

“Good value option”

A scrupulously clean hotel with 'interesting' art work on the walls and ceilings. The 3 person lift actually barely takes 2 and the top floor rooms have restricted head height under the eaves, but otherwise this hotel was excellent. The concierge quickly remembered who we were and serving staff at breakfast remembered our preferred hot drinks order at breakfast each morning. The buffet is far more substantial than in many continental hotels and should satisfy British visitors although there is no hot option (apart from hot croissants). Even the cleaners were amongst the most polite I have ever encountered. Mini-bar prices were a bargain, but there were no English tv channels. Tip to users of the airport bus: Get off at the Via Roma stop to avoid a long walk from Central Station.

“Palerno's Gem”

The hotel and staff were gracious and helpful in every way I would stay there again and recommend it to others. I liked the neighborhood feel of a samll hotel.

“thorougly recommend this hotel”

not necessary as hotel good and in central location

“Joli Palermo”

L'albergo è grazioso e afascinante malgrado la nostra camera fosse un poco decadente. Personale gentilissimo e attento. Colazione buona senza essere esageratamente abbondante nella varietà. La posizione è ottima per visitare a piedi la maggior parte delle attrazioni turistiche. La città è molto rumorosa ma le finestre dell'albergo sono talmente buone che non entrano troppi rumori.