The bus from the airport stops right outside the hotel. There is parking behind the hotel (charge). We were welcomed by smiling, perfectly groomed receptionists, who were always very helpful. My room was very comfortable and quiet. Breakfast was very good. It was an excellent place to begin a stay in Sicily after the long flight from Australia. Plenty of good places to eat nearby.
We spent 10 days at Palermo, in this lovely boutique hotel.
The staff were extremely helpful with anything we have requested. We felt being really at home and welcome even from the first moment, as upon our check in we were offerred a selection of cds to choose from so as to have music in our room!!
Our room was lovely, very clean and well presented.
Small but lovely breakfast buffet.
Free car parking, which was important!
Very convenient location as it is in walking distance from shops and central streets but in a very quiet and sicilian neighnourhood.
Antonia from Crete, Greece
Traditional building featuring brick arches, located in Palermo’s historic old town, within one kilometre of the harbour and …More
Excellent facilities and close to the beach.
I sat on the roof most nights enjoying the view and using the free wifi talking to my other half in London via FaceTime. I would definitely recommend this hotel.
Unpleasant welcome from man who proceeded to offer to make us a salad for lunch which he then served although restaurant was closed. Hotel gloomy, dark, awful colour schemes. Very few customers, fewer staff, only one on duty at a time. Dreadful location, no garden, in poorly built area on extremely busy narrow road, no pavements. We couldn't wait to leave.
What a pity: the building in itself is old and beautiful and could be nicely decorated and the inner courtyard would have been pleasant to use had we been allowed to do so.
"Excellent location, great staff, very comfortable"
I've spent 5 days at Excelsior Hilton Palermo, and would strongly recommend it. Location is excellent, in a beautiful mail avenue with several fine restaurants and great boutiques, airport shuttle bus stops in front of the hotel, and old town with main attractions is within walking distance - some 10-15 min. Also local bus to great beach Mondello stops in front of the hotel. Staff is very pleasant and rich breakfast.
Only flaw: WIFI in room is charged (free only in the lobby)
The hotel is beautiful. We had a great experience at the hotel. It is an ideal location for anyone wishing to relax. The only comment I have is that the hotel is isolated - there is nothing to do around the hotel (e.g., no place to go for a walk, to shopping nearby, etc.).
Wally from Ottawa, Canada
After 2 years of total renovation, the Domina Home Zagarella 4-star hotel in Santa Flavia (Sicily) reopens to offer the …More
Lovely small hotel with gorgeous views over the marina. The rooms are set around the pool, plenty of sunbeds. The rooms are comfortable, the excellent breakfast was taken on the lawn below the pool. Evening dinner was set out around the pool with a logpit fire which looked wonderful, though in fact we in fact chose to eat at a sister hotel in Cefalu which was excellent. They sent a courtesy car to collect and deliver us back.
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