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Reviews of Hotel Castilla Vieja

4 out of 5
Hotel Castilla Vieja
Avenida del Casado de Alisal, 26, Palencia, Palencia

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 97 reviews" "
Rating 8 - Good. 50 out of 97 reviews" "
Rating 6 - Okay. 10 out of 97 reviews" "
Rating 4 - Poor. 3 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

claire

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean bedroom. Staff was very nice and helpful.
Stayed 1 night in Jun 2023

10/10 Excellent

Kelley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel centrally located. The room is modern, it has nearly all the amenities you could need, the room is spacious, the staff is friendly, the bed is comfortable, etc. It is within walking distance of the train station, all the tourist attractions, and many places to eat. I would absolutely recommend this hotel.
Stayed 1 night in Sep 2022

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the way south
The hotel is in the right spot just a street away from everything The staff in the bar were lovely Pity the reception staff weren’t as nice We had a huge room in fact 2 rooms both of which were big but only 2 of us I think it would have slept 6 easily
Stayed 1 night in Oct 2021

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Hotel is clean and comfortable and staff were friendly. Short walk to main streets and squares of town. Parking was easy in the underground car park
Stayed 1 night in Sep 2021

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A two night stay in Palencia
A great two day rest to leave the car and traffic behind and enjoy typical Spanish hospitality. The town is small but alive with a superb cathedral and very nice small museum, all easily accessible on foot from the hotel. Could not find a better location.
Stayed 2 nights in Aug 2021

10/10 Excellent

Mr T C J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly staff
Situated 5 minutes walking from the Centre. Underground parking facilities @ Eur 10. Good size clean room with all facilities needed. Excellent implementation of Covid19 measures. Kept with the limitations food and beverages still on 90% of normal. Well done! Finaly: friendly and helpful staff.
Stayed 1 night in Nov 2020

4/10 Poor

Robert

Disliked: Property conditions & facilities
Very thin room walls, could hear snoring and tv in next room, no one spoke english, even though they welcome international guests, virtually impossible to order anything to eat as know one understood me....i accept that I tried some Spanish, but it wasn't good enough....left a room service request for breakfast on my door which was still on my door in the morning...
Stayed 2 nights in Aug 2018

8/10 Good

Frances, U.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult to get from garage to room with dog and luggage.no direct lift. Have to offload in street,then park. Was not expecting to pay £10 Extra for garage as it had been free in past.
Stayed 1 night in May 2018

10/10 Excellent

Dave, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is placed central. Lots of nightlife within a couple of minutes walk.
Stayed 1 night in Dec 2017

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

4/10 Poor

Pedro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs an update
The rooms look very old, the couch must be 20 years old and in general had a run down feel to it. Bathroom was the best part of the room since it felt updated and spacious. The parking is completely unpractical as you need for the hotel staff to accompany you with two keys to open various doors. The breakfast was not good. I have stayed in many hotels in France and Spain and this one was the worst at this price point
Stayed 2 nights in Sep 2017

10/10 Excellent

Embeegee, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Palencia
I was visiting my daughter in Palencia and this was a very nice comfortable hotel.

10/10 Excellent

JuneB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
This is the second time we have stayed and we had another excellent stay. Staff are very friendly, location great and secure parking. Would recommend this hotel

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for the purpose of my visit. The staff were very pleasant and friendly. On the downside the bed was a bit hard and the water in the shower was tepid rather than hot.

8/10 Good

Norman C.

Liked: Cleanliness, staff & service, property conditions & facilities
A nice comfortable hotel in a good location.
We stayed for 2 nights to break up a drive across Spain. Palencia was suggested by a friend. We were very happy wit the hotel, clean and comforable facilities. We speak no Spanish and many of the staff had little English, but they were so helpful we all got along fine. We were late arriving on the first evening and the restaurant had closed but we got a very good light meal in the hotel bar, good service, good food and reasonable prices. The actual room was perhaps a bit small, but for just 2 nights not a problem. The hotel is in an excellent location, easy to get to from the motorway and easy to get out of town when we left. It is close to all the tourist things such as the cathedral and the main square. Nothing negative to say! Palencia itself is worth a short visit, don't miss the archeological museum and the cathedral, but possibly not more than a two or three days. Would recommend the hotel and will use again ourselves, it is good value.

8/10 Good

Ken & Wendy, Windsor, England

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Brian, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
We have previously stayed at this hotel & again found it to be the perfect place to stop overnight on our trip to southern Spain. It is conveniently located near to the shopping area & was easy to find. The staff are all friendly & helpful. We were able to leave our car overnight in the hotel's secure underground car park ($10 euro) which meant we didn't have to unpack all our luggage. Recommended

8/10 Good

Serrita, Atlanta GA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back to visit my Brother in Palencia...YEAH....
I Had a Wonderful time in Palencia. I went to visit my little brother who had just moved to the area. It is a beautiful place, with a lot of History. The people are friendly. Palencia is different from other areas in Spain I've visited in the past because it isn't very touristy it is very Spanish!!!! People only speak spanish there, hardly any english and I loved that about Palencia. I felt like I had visited the " Real Spain " I felt more of the Spanish Culture this time. Getting to Palencia from the nearest airport is a bit of a JOURNEY, but it was worth it. From Valladolid I took a bus from the aiport to the main train station, this bus runs once every 90 minutes so be prepared to wait! Then I took a train to Palencia, but check the train times because you might have to wait here again for an hour or so. Tip: At the airpot, bus station and train staion they do not speak english, so brush up on your spanish..... Learn how to ask for tickets! The Renfe trains are very nice and the journey was about 30 minutes. It's just the waiting for buses and trains that can be time consuming. I will visit Palencia again, but will stay a little longer next time. It is a very relaxing place to visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Husa Castilla Vieja
Recently renovated, great location as it is walking distance to the city center, clean rooms and friendly Staff. We had an inside room and the view was ugly. Just to note you have to pay for parking.

10/10 Excellent

Brian, Cornwall, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay in Palencia
The hotel was easy to find, and despite having to pay a nominal amount for car parking, we felt it was a bonus that the car was secure underground. We were very satisfied with our room which was well maintained, comfortable and well insulated from noise. The only thing lacking was tea/coffee making facilities in the room. We stayed at this hotel again on our return journey when we had our dog with us & that too was a hassle free experience. The local shops are only a few minutes walk away, & the town is well worth exploring. We would happily recommend this hotel

10/10 Excellent

Ilaria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- cerca de la estación de trenes - personal amable - camas cómodas
Stayed 2 nights in Jul 2022

8/10 Good

PEDRO

Stayed 2 nights in Jul 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
Rent og godt plassert hotel i byen med gode senger og fine bad
Stayed 2 nights in Jul 2022

10/10 Excellent

Dominguez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palencia et cet hôtel vallent le détour
Arrêt sur la route de retour.
Stayed 1 night in Jun 2022

10/10 Excellent

Jean

Stayed 1 night in Feb 2022

10/10 Excellent

Steeve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

Borja

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

4/10 Poor

CARLOS T

Disliked: Cleanliness, staff & service, room comfort
Hotel para no volver
Olor a humo en la habitación. Wifi no funciona. Desayuno con falta de higiene.
Stayed 1 night in Oct 2021

8/10 Good

Antonio

Liked: Staff & service, property conditions & facilities, room comfort
Wifi deficiente
Buena. Únicamente que la wifi no llegaba a la habitación.
Stayed 2 nights in Sep 2021

10/10 Excellent

Shantal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
La habitación bastante grande , la cama comodisima
Stayed 1 night in Sep 2021

8/10 Good

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable.
Hotel agradable con un personal amable. Desayuno tipo continental en la cafeteria del hotel por 4,50 euros. Habitación no fumador con cama muy grande y cómoda. Pantalla de plasma grande. Baño con bañera y ducha con secador de pelo
Stayed 5 nights in Sep 2021

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estupendo
Las instalaciones y servicios estupendas. Situado en una avenida moderna, pero a 5 minutos andando del casco antiguo y plaza Mayor. Aparcamiento público frente al hotel que costaba 1,5€ el día completo.
Stayed 1 night in Sep 2021

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Lamyaa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Ema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour
Hôtel très bien situé. Excellentes prestations. Séjour très agréable. Je recommande.
Stayed 1 night in Aug 2021

8/10 Good

Ignacio Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico y cómodo
Ubicación excelente. Servicio agradable. Solicitamos un cambio de habitación y fueron atentos y rápidos en gestionarlo. La habitación cómoda, limpia y tranquila, sin ruidos.
Stayed 2 nights in Aug 2021

6/10 Okay

Marta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Olor desagradable en lobby, pasillos a los cuartos
Cama muy confortable. Las ventanas se podian abrir para ventilar el olor a encierro tan desagradable. Desayuno a eleccion a muy buen precio. Cordial atención.
Stayed 1 night in Jul 2021

8/10 Good

PEDRO JOSE

Liked: Staff & service
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Ana Belén

Stayed 1 night in Jun 2021

8/10 Good

Antonio Jesús

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing by
Great location near bars and restaurants. Motorbike parking expensive.
Stayed 1 night in Jun 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor de lo esperado
Situado en una calle absolutamente céntrica, es un hotel que ha sido reformado y redecorado recientemente y con unas habitaciones muy amplias (al menos la nuestra, que daba a un patio interior, pero no importa en absoluto porque era silencioso) El cuarto de baño también bastante bien. No desayunamos porque no parecía merecer la pena pagarlo, así que tomamos algo en la cafetería del hotel a un precio bastante asequible.Personal amable. Es muy buena opción en Palencia, y de precio bastante bien
Stayed 1 night in Aug 2020
Response from Dirección on 30 Sept 2020
Muchísimas gracias por alojarse en nuestro hotel durante su estancia en Palencia, y por tomarse la molestia de exponer su valoración sobre nuestros servicios. Las opiniones de nuestros clientes son muy importantes para ayudarnos a mejorar. Hasta pronto !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Carlos - José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from HOTEL CASTILLA VIEJA on 14 Jul 2020
Muchas gracias por su estupenda valoración.