We were upgraded to the Umbak Villas which were completed only six months ago. The room was spacious and had everything you could ask for. Staff were excellent in every facet of the hotel. They were always friendly and courteous and couldn't do enough for you. My friend and I spent 10 days here and would be pleased to come back again with our husbands!
The rooms are quite big and clean. Bathrooms are in good shape. Unfortunately the staff doesn't really speak and understand english. We wanted a wakeup call and a booked taxi to the aiprt and asked several times for this. But we didn't get any wakeup call and the taxi was booked 5 min before we needed to leave for the airport. The breakfast was ok but not served on time.
"Nice hotel, Nice people with delicious breakfast"
We stayed at Bela Vista Hotel Langkawi for 4 nights (Aug 2013). The hotel staff is very much friendly and helpful as they were all teenagers. They gave us room number 117, which had a nice pool view from balcony. Room was far way spacious, nicely decorated and well maintained. No complaints at all. Split A/C seemed to be small with size of room but in 10 minutes, it chilled.
Washroom was also very clean, no insects found at all. Room service was sincere, we never found anything missing, even though sometimes we missed our some valuable items out of the provided locker.
On walking distance, there is a beach across the hotel.
Daily we got new menu breakfast which was all deliciously cooked. One day we got late for breakfast, but I was amazed that they served fresh breakfast once again even before 10 minutes of closing time. Kitchen staff was so professional that they asked us before rolling food items back that if we are done or not.
These small things make difference and all of them made our stay more pleasant and beautiful. Thanks everyone. We will recommend and for sure will come back.
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