Ratings based on 575 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good hotel just a 15 minute walk from the centre o

Posted 09-Dec-2014
Pros: Friendly atmosphere, first-class food and overall comfortable ambience.
Cons: The bed in our room (no.150) needs oiling - it creaks like mad! If you'll forgive me saying so, NEVER let this room to a honeymoon couple.
Location: You're spoiled for choice with things to see and do in Oxford. A "must" is the Footprints walking tour - it's terrific.
Very welcoming hotel with all staff extremely friendly and willing to please. Several of them gave helpful, sensible advice regarding both the hotel and the area.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Newbury

It was a hotel coping with Christmas events.

Posted 07-Dec-2014
Pros: Friendly staff
Cons: Housekeeping and management communication
Location: Great access to Central oxford
Ok stay, but most disappointing feature was the fact that the shower did not work. It was obvious from examination that it had not been functional for a while and to be told by the duty manager that the facilities were tested everyday was clear fantasy, however when I pressed the case a refund was offered. A good hotel, but housekeeping needs to stay in touch with management.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Reading

Excellent Hotel

Posted 05-Dec-2014
Pros: Its cleanliness
Cons: If the hotel can cater for over 400 people they ought to be able, to have enough carparking to accomadate these guest.
Location: The City centre is a lazy 15min walk, Walked back late on a sunday evening felt safe as on busy Main Rd, But plenty of buses or taxis if required.
We arrived at lunch time on sunday so headed to the carvery for lunch, which is great value for money. We then checked into are hotel room which was absolutely spotless. Everything you need for an overnight stay, The bed & bedding was not perfect for me, but it was not uncomfortable. The City centre was no more than a 15min walk so very convenient for the city centre with out all the hustle & bustle & noise of a city centre, An excellent choice.
2 out of 5
by A verified traveller

Poor

Posted 01-Dec-2014
Pros: Leavin
Cons: New staff
Rude staff who didn't seem to want to help you,car park full of cars from people who use the car park while shopping in oxford,tables in tha bar were not cleaned of plates.You pay good money for a posh ibis.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Oxted

Comfortable but expensive

Posted 25-Nov-2014
Pros: Friendly reception staff, outstanding selection of good food at breakfast, very good bed.
Cons: The price.
Location: 15-minute walk to central Oxford.
Absolutely adequate in all respects, but a bit lacking in character or delights. Expensive. Excellent breakfast.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brighton

Close to the centre of Oxford.

Posted 18-Nov-2014
Pros: Great view from room window - ducks, horses and green fields.
Location: It's in Oxford !! Music, theatre, art, walks, international restaurants, etc...
Everything was clean and in good working order. 15 minutes walk to the centre of town but there is also an excellent bus service.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice quaint hotel

Posted 10-Nov-2014
Pros: Cleanliness
Cons: Room cleaning staff could have been more aware of the number of towels needed for our room. We had to request additional towels on two occasions.
Very Nice hotel with attentive friendly staff. Staff responded to requests promptly.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Cornwall

Overall a good hotel, about 20mins walk to centre

Posted 04-Nov-2014
Pros: Room/balcony. Location
Cons: Staff training/customer service skills
Location: lots of things to do and see in Oxford - read up on it before you travel
Comfort of room was excellent, t&c making facilities and good rooms service. Pool/facilities were average, not very big/no windows, not very welcoming. Had evening meal, however, have reported issues to hotel with regards to recommended improvement for staff training/customer service which did not meet the expectations of a 4* hotel. Some staff were pleasant and had a smile, others did not really want to go out of their way to help you.
3 out of 5
Recommended
for Everyone
by A verified traveller

Oxford expired

Posted 02-Nov-2014
Really comfortable bed and nice staff at reception. It was a shame about other problems with the room. Hair in the bin on the floor and wall and the walls are really thin we were woken by the sound of a shower and general talking and room activity. Apart from that a good location nice grounds and no road noise.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Chicago

Hotel near Oxford

Posted 21-Oct-2014
Pros: Its proximity to the town and its size, not too small and not too large.
Location: Not too much to do nearby. Need to go into town to do things.
We had a nice large room. The hotel had a nice restaurant and a bar for more casual dining and drinking. The grounds were lovely, but it was too cool and rainy to enjoy them. You could walk to town or take a local bus. The breakfast room and the breakfast were very good.