Ratings based on 445 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from St Albans

Nice hotel, pleasant walking distance into Oxford

Posted 29-Sep-2014
Pros: Loved the location. Our room was large and very comfortable. Staff were very friendly and polite. Nice pool, sauna, steam room etc
Cons: Our room was a bit dark so maybe better lighting
Location: Hotel beside river. Easy to get into Oxford (walking, taxi or bus). Great for sightseeing, restaurants, shops etc.
Stayed for two nights. Really enjoyed our stay. Only had one meal at hotel which was lovely.
5 out of 5
Recommended
for Everyone
by A verified traveller

Staff were top notch

Posted 27-Sep-2014
Bit of a walk to town centre Would have liked bus timetables esp to rail station
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Sep-2014
Hotel was good. food was good. No air conditioning and like all places in England no screens on windows.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location close to city centre with parking

Posted 21-Sep-2014
Staff were attentive and helpful. Room was a good size but lacked air conditioning. Room was too hot even with windows open.
5 out of 5
Recommended
for Everyone
by A verified traveller from kuwait

Perfect

Posted 19-Sep-2014
V.good &nice hotle with big rooms and it was quite and comfortable .friendly staff V.good location
3 out of 5
by A verified traveller from East Sussex

Nice Hotel,Rude Assistant Manager

Posted 18-Sep-2014
Cons: Sending the assistant manager on some customer service training.
This hotel is very pleasant to stay in and the spa facilities are really nice.I would have rated it higher if it wasn't for an unpleasant experience we had with a single member of staff. Unfortunately the assistant manager Claire was rude to my husband. We had just checked in after a long journey. The hotel receptionist was lovely. My husband decided to go for a stroll to find the entrance onto the Thames walk, which she had helpfully told us about. In the hotel car-park he was accosted by this manager in a rude manner demanding to know what he was "doing there" He was rather startled and informed her he was staying at the hotel, to which her response was to request he proved it.She said this was "routine". On production of the fob, she then turned on her heel and left. My husband asked for her name at reception and asked one of the staff why she had been hostile .He was told they had had a "car stolen" from the car park the week before! So not only did she have a rude manner and did not apologize, she also appeared to imply my husband looked like a car thief! Sadly, this was within the first hour of being there and put us off rather. Its a shame as all the other staff were really helpful and polite.
4 out of 5
Recommended
for Everyone
by A verified traveller

ok for business stays

Posted 17-Sep-2014
Pros: The hotel is located by the river Thames and it is nice to stroll in the evening.
Cons: transport to and fro city, train stations, bus stops
Location: at least 15 mins walk to high street. tha walk is ok in the morning but i am not sure in the night, espacially for a lady. located by the river thames
i think the hotel is good for business stays. takes about 15 mins to walk to High street but it is still a walk especailly in the night, that street can be dark and dangerous.
3 out of 5
by A verified traveller

Good tourist hotel

Posted 31-Aug-2014
Pros: Facilities and location
Cons: Pillows , beds
Location: See oxford things to do
Whilst the hotel has good facilities- pool, gym, and is close to the centre of oxford- the beds and pillows particularly were second rate. With a little attention to detail this could be a great hotel given the location and facilities, the staff were also very good. Our room has a cracked toilet and chipped bath which are simple things to remedy, the fact that these were not seen to shows a sad lack of attention by management so in conclusion the staff are let down by a tardy management team / manager.
3 out of 5
Recommended
for Everyone
by A verified traveller from West Midlands

Pleasant hotel close to Oxford

Posted 25-Aug-2014
Pros: The room was a good size with a lovely view across the meadows. We saw deer from our bedroom window which was not expected.
Cons: The mattress was very hard and lumpy and the staff in the restaurant were rather too attentive.
Location: A lovely walk along the river into Oxford. Many places of interest, particularly if you like history and art. I would recommend the Pitt Rivers Museum
A pleasant hotel with good access to Oxford if you don't mind a 15 minute walk.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, BC

Relaxing Hotel

Posted 23-Aug-2014
Pros: Comfy and relaxing rural setting
Cons: Rm 1, next to lobby door isn't ideal for sleep. Perhaps some signage asking people to keep quiet in the hall & be respectful of sleeping guests.
Location: Loved the town of Oxford - so beautiful and interesting
My son and I stayed at the Oxford Spires towards the end of our busy European/UK trip and found it the hotel to be a welcome, peaceful and relaxing place to stay! The hotel is set in a rural neighborhood and we could watch horses grazing in the pasture from our window. Hotel staff were very nice, enjoyed the pool and facilities. Would definitely stay here again but we would ask for a different room as ours (#1) was situated next to the lobby doors and was quite noisy all morning with guests laughing, and yelling for their families down the hallway. We were up anyway so it wasn't an issue for us.