There was a funny smell to the whole building, and a different smell in our room. I want to say it smelled like mildew and a strong cleaner in the building. In our room it kinda smelled like wet dog. Makes sense for it being a pet room, but unpleasant. I wanted to air out the room as soon as I got there, but there was no screen in the sliding door. Didn’t want bugs inside. 2 workers were behind the desk when we walked in, but they didn’t acknowledge us or say “we’ll be right with you.” They walked by us as if we weren’t there. Waited about 10 min. Another guest waiting at the front desk for something. Front desk lady finally comes back up, helped the other lady, and was very nice, fixed our keys that didn’t work the first time. Beds were very comfortable and clean.