Ratings based on 1,051 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Newport News, VA

Great value...Great location

Posted 15-Apr-2015
My family traveled for a quick weekend getaway and this hotel was the perfect choice. Though it wasn't the most fancy-smancy place, it was very clean, very comfortable, and equipped with all we needed- fridge, microwave, hairdryer, etc. Most importantly, it's on a beautiful beach! They have an onsite restaurant for breakfast and dinner/eentertainment as well. Our only problem was no hot water for showers, but staff was very helpful and accommodating while they worked to fix the problem. This hotel is definitely a win! We'll be making a return trip!
1 out of 5
by A verified travellerfrom Virginia

Worst vacation ever!

Posted 14-Apr-2015
When I was checking in I should have known. A slew of loud revelers poured into the lobby and out the door. Room was clean, then we immediately started hearing liquid pouring onto the balcony above. It was dark so we weren't concerned, that morning still liquids pouring. It was buckets full, not from the air conditioner, quite disgusting. Sounded like acrobats above us all night. The entire front of the hotel was like a party zone, ppl hanging from their balconies with loud music. The next night, false fire alarms sounded for hours, all night. Isn't the point of a hotel to be able to rest, not here. It was simply horrible! I will never return!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

They seemed short-staffed

Posted 11-Apr-2015
Pros: Good location.
Cons: Hire more cleaning staff so customers can go out for the day, and come back to a clean room, not one that the maids had not reached yet.
Location: Close to the Wright Brothers' Memorial...a very interesting place to visit.
I am not sure why, when I came back to my room around 4:30 pm, it still had not been cleaned. Perhaps they should have had more staff on duty. Certainly, there are plenty of people needing employment. There is an indoor heated pool, and the hotel supplies towels. However, the second time I went down to the pool, there were no towels left. I was thankful I had brought my own towel, although I almost didn't, since I knew they provided them (at least usually).
Comment from Hotel Management
14-Apr-2015 by Guest Service Manager, Hotel Management
Thank you for staying with us recently and we hope you had a wonderful time at our oceanfront location. Our housekeeping staff normally cleans much earlier in the day and your experience was definitely out of the ordinary. We are sorry that their timing inconvenienced you and we appreciate the feedback which will help us to ensure that it doesn’t happen again. We’d love for you to come back and visit us again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom NC

Nice, place to stay

Posted 30-Mar-2015
Nice place to stay but the only bad experience was the pool water and the spa water chemicals where not properly mix or something after me and my kids came out my vision was blurry and my eyes and my kids eyes hurt, so I went to the pharmacy to get some eye wash, and that did it after awhile, needless to say I did not go back in the pool.
Comment from Hotel Management
07-Apr-2015 by Terry, Hotel Management
Thank you for staying at our oceanfront hotel recently and we do hope you and your children had a wonderful time here at the beach. We apologize for the inconvenience with the pool water and will most certainly look into that immediately with our maintenance supervisor. Our pool is monitored frequently however your comments will be researched to see what may have occurred. We hope you all enjoyed your time here in the Outer Banks and have great memories to look back upon.
2 out of 5
by A verified traveller

2 out of 5 (not 3!)

Posted 29-Mar-2015
Pros: Not much. Felt like I was in a 1970's, Ocean City, MD hotel... not a Ramada Inn quality hotel.
Cons: The drop down ceiling tiles in the room and bath were filthy. Boardwalk to beach and pool area is an eyesore.
Room smelled like rotten crab; had to keep the balcony door open to vent. The ocean view balcony looked out on the beach, but directly below was a cesspool of debris and garbage that looked as though a contractor had failed to clean up after work.
Comment from Hotel Management
31-Mar-2015 by Terry, Hotel Management
Thank you for staying with us recently and for your feedback. We are disappointed to see you’re your experience was not more enjoyable while you were with us. We are currently making upgrades to our hotel and the contractors may have inadvertently left behind some debris. We do apologize for any inconvenience this may have caused you and will be discussing these concerns with our staff immediately to ensure it is minimized in the future.
2 out of 5
by A verified traveller

Poor upkeep

Posted 25-Mar-2015
Pros: location
Our room was never cleaned or refreshed on the second day of our stay. Also had to take a cold shower on our last morning there.
Comment from Hotel Management
31-Mar-2015 by Terry, Hotel Management
Customer feedback is very important to us and we appreciate your feedback. We are sorry that we did not properly service your room and for the inconvenience. We’ll be sure to find out what may have occurred during your stay and discuss it with our staff. Thank you for staying with us while in the Outer Banks.
3 out of 5
by A verified traveller

the view of the ocean was nice.

Posted 17-Mar-2015
I expected a lot more from a Ramada Inn. Rooms were just average and the bathrooms were very old in appearance. I would not book a room at this location again.
Comment from Hotel Management
24-Mar-2015 by Guest Service Manager, Hotel Management
Thank you for staying with us recently and we hope you had a nice time while in the Outer Banks area. Your feedback is valued and we thank you for posting comments about your visit with us as they are all reviewed by hotel management. We hope you enjoyed your views from the balcony of your oceanfront room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Yorktown, VA

Very reasonable

Posted 10-Mar-2015
Pros: Good lounge and restaurant.
Location: Close to the beach and shopping.
It was a very nice hotel and it was great that it was pet friendly
Comment from Hotel Management
17-Mar-2015 by Terry, Hotel Management
Thank you for staying with us recently during your visit to the Outer Banks. It is great to see that you enjoyed our Peppercorn restaurant and lounge as well as the easy access to the beach from our hotel. Our central location makes us accessible to many attractions, activities and shops around the area and some are even in walking distance. While you were with us, we hope you enjoyed the view of the ocean from you private balcony and had time to swim in our heated indoor pool. Come visit us again soon.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Feb-2015
Comfortable, pleasant stay in room with view of the dunes. Out mini poodle enjoyed the easy access outside.
Comment from Hotel Management
12-Mar-2015 by Guest Service Manager, Hotel Management
Thank you for choosing the Ramada Plaza during your visit to the Outer Banks. We are happy that you and your mini poodle enjoyed the easy access to the beach and had fun recently. Having the beach in walking distance from your room is always nice along with the amazing views of the ocean from your balcony or other areas of the hotel. Please visit with us again soon.
2 out of 5
by A verified travellerfrom Virginia

nice location

Posted 16-Feb-2015
Pros: pool
Cons: housekeeping
Location: Too early in the season-most attractions and many of the restaurants were CLOSED
The heater was making so much noise we could not hear the TV. Called and asked for housekeeping to come up and help us set the alarm-no one ever came.
Comment from Hotel Management
12-Mar-2015 by Guest Service Manager, Hotel Management
Our sincerest apologies for not reacting to your concerns about the heater right away. We would have loved to move you to another room that was suitable for you or possibly fixed the problem quickly in your room. We are not sure what occurred during your stay, but we will check into this immediately.