Seasonal outdoor pool, pool loungers

Reviews of Outer Banks Inn

2 out of 5
Outer Banks Inn
1003 S Croatan Hwy, Kill Devil Hills, NC

Reviews

7.4

Good

Rating 10 - Excellent. 272 out of 1001 reviews" "
Rating 8 - Good. 368 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mohammed

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Don’t expect what you see in the pictures, mold smells everywhere in the hotel and in the room
Stayed 1 night in Mar 2024

6/10 Okay

Rebecca

Stayed 2 nights in Jun 2023

10/10 Excellent

Michael, Williamsburg

Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas, Parma Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Gerardo, Saint Pauls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best and comfortable place I ever stayed. I recommend staying here it’s awesome.
Stayed 4 nights in Oct 2023
Response from GM on 15 Oct 2023
Thank you, Mr. Gerado, for taking the time to share your experience. We really appreciate your 5-star feedback. Look forward to seeing you again in the future.Sincerely,

8/10 Good

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in OBX
Good location good parking
Stayed 3 nights in Sep 2023
Response from GM on 26 Sept 2023
Thank you, Mr. Jerry, for your review. I really appreciate your wonderful feedback. It is our pleasure to have you as our guest.Thanks once again

10/10 Excellent

Shirley

Weekend Getaway
The Outer Banks Inn is quiet, comfortable and convenient to anything you want to do in the Outer Banks. We really enjoyed our short stay there.
Stayed 1 night in Sep 2023
Response from GM on 24 Sept 2023
Thank you, Ms. Shirley, for taking the time to share your stay with us. We really appreciate your amazing feedback. Look forward to seeing you again in the future.Thanks once again

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for the prices
Stayed 2 nights in Sep 2023
Response from GM on 23 Sept 2023
Good morning,Thank you, Mr. Louis, for your review. I really appreciate your 5-star feedback. It was our honor to have you as our guest. We would be happy to welcome you back in the future.

8/10 Good

Patricia

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Stayed 1 night in Sep 2023

8/10 Good

Obie

Liked: Amenities, property conditions & facilities
I spent 2 days here and enjoyed the stay. It is obviously dated, but well worth the money for me. The room was comfortable and clean. I would certainly go back
Stayed 1 night in Sep 2023
Response from GM on 16 Sept 2023
Thank you, Mr. Obie, for your awesome feedback. I appreciate your business. Looking forward to seeing you again in the future.Sincerely

6/10 Okay

Brenda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The sight said it had been remodeled but we didn't feel it had been updated for a few years. Mold in the shower and bathroom, carpet was ripped and stained, chair was dirty and wouldn't sit on it, also towel rack fell off the wall and other room the faucet fell off, coat rack broke. Beds were OK and pool area had broken seats, lobby was cluttered but staff were very nice and helpful.
Stayed 1 night in Aug 2023
Response from GM on 7 Sept 2023
Thank you, Ms. Brenda, for review. I apologize for the inconvenience you had during your stay. I appreciate your comment regarding the staff. We strive to do better.sincerely

10/10 Excellent

Lucy

Stayed 3 nights in Mar 2023
Response from GM on 12 Sept 2023
Thank you, Ms. Lucy, for your 5-star ratings. I really appreciate your feedback. Look forward to seeing you again in the future.Sincerely

4/10 Poor

Erik

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a $50 hotel charging $200 because of it's close proximity to the beach. They did not clean our rooms or emptied our trash. The interior is worn and outdated. The AC units are loud, and the trafic outside is even louder. The bed is hard and the bedding felt unclean. Had I payed much less I'd be ok with all that, but for what they charge this place need to improve.
Stayed 2 nights in Aug 2023
Response from GM on 25 Aug 2023
Thank you, Mr. Erik, for your review. I really apologize for your negative experience during your stay. We regret that we missed the mark.Regards

6/10 Okay

Ani

Travelled with group
I did not like the intrusive and nosey nature of the gentleman who owns this place. He asked who my travel partner was in relation to me “because it was a family friendly environment” . I am not sure what angered me more the fact he thought he had a right to ask such a question or the fact that he assumed something. I would never stay or recommend this place to anyone.
Stayed 4 nights in Aug 2023
Response from GM on 3 Sept 2023
Thank you, Ms. Ani, for your review. I really apologize for the issue you had at the time of check-in. Looks like there was some kind of miscommunication at that time. We can not change the past. Hope you give us another chance to serve you better.Sincerely

2/10 Terrible

James

Travelled with family
Disliked: Amenities, property conditions & facilities
Run down, room was in bad shape/damaged
Stayed 1 night in Aug 2023
Response from GM on 25 Aug 2023
Thank you for your review. I apologize for your negative experience during your stay. We regret that we missed the mark. Sincerely

4/10 Poor

Jacqueline

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The king bed was awful. The springs were felt throughout the bed. You could not get comfortable at all!
Stayed 1 night in Aug 2023
Response from GM on 25 Aug 2023
Thank you, Ms. Jacqueline, for your review. I really apologize for the inconvenience you had regarding the bed. Our management has a plan to implement the rooms and change the mattresses in the near future. Hope you give us another chance to serve you better in the future.Regards

10/10 Excellent

Rosa Abelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from GM on 15 Aug 2023
Thank you, Ms. Rosa, for your amazing ratings. We appreciate your positive feedback. Looking forward to seeing you back in the future.Sincerely

6/10 Okay

Susanne

Travelled with group
Liked: Cleanliness, staff & service
Good for the money?
We had a room that was right next to the exit door and the dumpsters were in front of our window yes they got emptied early in the morning and yes we got woken up by the slamming of the door. The shower needs updating.
Stayed 2 nights in Aug 2023
Response from GM on 15 Aug 2023
Thank you, Ms. Susanne, for your review. I apologize for the inconvenience during your stay. We regret that we missed the mark.Sincerely

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Visit
Great people, very helpful. They had a list of recommendations right at the front desk and wer3 very kind. Great location easy access to the beach.
Stayed 1 night in Aug 2023
Response from GM on 13 Aug 2023
Thank you, Ms. Andrea, for your review. We really appreciate your amazing feedback. We would be happy to welcome you again in the future.Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 13 Aug 2023
Dear guest,We appreciate your amazing feedback. Thank you for choosing us. We hope to see you again in the future.Sincerely

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Owner was very accomodating and friendly.The room was clean and spacious. Good water pressure. Beds were comfortable...overall, a very pleasant stay!
Stayed 1 night in Aug 2023
Response from GM on 13 Aug 2023
Thank you, Ms. Sandra, for your review. We really appreciate your 4-star feedback. It was our honor to have you as our guest. Looking forward to seeing you again in the future.Sincerely

4/10 Poor

Joshua

Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Thank you, Mr. Joshau, for your review. Looks like your stay was not up to your mark. We regret that we missed the mark.sincerely

10/10 Excellent

Debra

Stayed 3 nights in Aug 2023
Response from GM on 30 Aug 2023
Thank you, Ms. Debra, for your review. We really appreciate your 5-star feedback. Look forward to welcoming you back in the future.Thanks once again

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service
Friendly family run business
Stayed 3 nights in Jul 2023
Response from GM on 6 Aug 2023
Thank you, Mr. Johannes, for taking the time to share your stay with us. We really appreciate your wonderful feedback. It was our honor to have you as our guest. Look forward to seeing you again in the future. Sincerely

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Are room had a hole in the wall
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Thank you, Mr. David, for your review. I really apologize for the inconvenience regarding the issue with the wall. Hope that you give us another chance to serve you better in the future.Sincerely

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service
Clean area.. friendly staff
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Thank you, Mr. Tyler, for your 5-star review. We are so pleased to hear that you enjoyed your stay. We look forward to welcoming you again in the future.Sincerely

8/10 Good

A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was a nice little place but on the older side
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Dear guest, Thank you for your review. We really appreciate your positive feedback. Thank you for your business. We look forward to welcoming you back in the future.Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Dear guest,Thank you for your awesome feedback. Thank you for your business. Look forward to seeing you again in the future.Thanks once again

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities
Everyone was very friendly and helpful.
Stayed 1 night in Jul 2023
Response from GM on 31 Jul 2023
Thank you, Ms. Cynthia, for taking the time to share your stay with us. We really appreciate your amazing feedback. Look forward to seeing you again in the future.Sincerely

6/10 Okay

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is GOOD except smell mildew in the room where we stayed.
Stayed 2 nights in Jul 2023
Response from GM on 31 Jul 2023
Thank you, Mr. Ray, for your review. I apologize for the issue you had regarding the room. We value guest feedback. It helps us to improve. Hope you give us another chance to welcome you again in the future.Sincerely

8/10 Good

Joseph

Stayed 1 night in Jul 2023
Response from GM on 25 Aug 2023
Thank you, Mr. Joseph, for your review. We really appreciate your great feedback. It was our honor to have you as our guest. We look forward to seeing you back in the future.Sincerely

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was no elevator and having to climb up and down for even ice.
Stayed 2 nights in Jul 2023
Response from GM on 29 Jul 2023
Thank you, Ms. Tricia, for your review. We really appreciate your 4-star feedback. We would be happy to welcome you again in the future. For your next visit Please call us ahead of time to book your room on the lower level. Thanks once again

10/10 Excellent

Danielle

Stayed 3 nights in Jul 2023
Response from GM on 15 Aug 2023
Thank you, Ms. Danielle, for your review. I really appreciate your 5-star feedback. It was our honor to have you as our guest. We would be happy to welcome you again in the future.Sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small inn
We received a phone call that our room was ready early. The staff was very nice. I was able to wash and dry a load of clothes at a reasonable price-$1.50 washer/$1 dryer! The pool area was clean. We enjoyed our one night stay. Restaurants were convenient.
Stayed 1 night in Jul 2023
Response from GM on 24 Jul 2023
Dear guest,Thank you so much for your kind words. We are so happy to know that you enjoyed your stay with us. We would be happy to welcome you again in the future.Thanks once again

8/10 Good

Peggy

Stayed 1 night in Jul 2023
Response from Paula on 23 Jul 2023
Thank you so much for your feedback. Please visit withus again we loved having you.Thank you

8/10 Good

James

Stayed 1 night in Jul 2023
Response from GM on 13 Aug 2023
Thank you, Mr. James, for your review. We really appreciate your 4-star feedback. We will be happy to see you again in the future.Sincerely

10/10 Excellent

Dean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pool, comfortable rooms, friendly staff, great price!
Stayed 3 nights in Jul 2023
Response from GM on 23 Jul 2023
Dear guest,Thank you for taking the time to share your experience with us. We really appreciate your 5-star feedback. We would be happy to welcome you again in the future.Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good
Bed was a little firm and the metal frame parts were noisy. But the condition on the room was good. They had all the expected amenities for a standard hotel room. Would stay here again
Stayed 2 nights in Jul 2023
Response from GM on 23 Jul 2023
Dear guest,Thank you for your review. I really appreciate your positive feedback. It was our honor to have you as our guest. Hope to see you again in the future.Sincerely

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a "tired" looking property. It's old and it looks old. Parking lot condition is not great. Drab decor. However, the staff was friendly, the place was clean, the pool was very nice. Overall, this is a very good option for the budget-minded.
Stayed 1 night in Jul 2023
Response from GM on 17 Jul 2023
Thank you, Mr. Gtegory, for your 4-star review. I appreciate your feedback regarding the staff and the cleanliness. I apologize for the issue you had during your stay. Look forward to welcome back in the future.Sincerely

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very informative and friendly. Clean.
Stayed 1 night in Jul 2023
Response from GM on 16 Jul 2023
Ms. Phyllis, Thank you for your 5-star ratings. It was our honor to have you as our guest. Look forward to seeing you again in the future.Sincerely

2/10 Terrible

Stacy

Travelled with family
Disliked: Staff & service
Not made for handicapped people!!!! Wheñ i told them my dad couldnt walk up the steps, they still wouldnt give me my money back. Rooms were super small.
Stayed 6 nights in Jul 2023
Response from GM on 31 Jul 2023
Ms. Stacy, We apologize for the inconvenience you had with the room. The room type which you had booked is not on the bottom floor. We regret that we missed the mark.Sincerely

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from GM on 16 Jul 2023
Thank you, Mr. Michael, for your awesome rating. We are delighted to hear that you had a positive experience during your stay. We appreciate your business. Look forward to seeing you back in the future.Thanks once again

4/10 Poor

David

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Ok place, unfortunately cannot recommend it.
It was the least expensive place around for that night, so that’s one good thing. Room was fine, as clean as one would expect. My 1st gripe is they called me multiple times to ask when I’d be there, etc. Not the biggest deal, but annoying. My two major issues are the water pressure was horrible, and the intrusion. This is a BIG deal to me and lucky for all of us I am not a trigger-happy panicky person. At 8:45 in the morning I hear a faint knock, another one about a second later, then the door is opening. Guy (I assume manager?) apologizes and I just stand there and say “It’s not even 9AM, what are doing!?” “Seeing if you were done or not.” “It’s 8:45 in the morning” My wife had just walked back in from the car and was in the shower at the time. This is not cool, wasn’t cool, and could have ended badly. We normally have the chain latched but didn’t do so after the prior trip to the vehicle.
Stayed 1 night in Jul 2023
Response from GM on 12 Jul 2023
Mr. David, Thank you for your review. I am sorry to hear that you had a frustrating experience. Please accept my sincerest apologies on behalf of the staff at the hotel.Sincerely

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
I only have really one complaint hate to complain about anything our room was 209 and whoever was above us made slot noise sounded like jumping up down in bed !
Stayed 2 nights in Jul 2023
Response from GM on 9 Jul 2023
Thank you, Ms. Beverly, for leaving us amazing feedback. We really appreciate you being our guest. I apologize for the inconvenience you had. We look forward to welcoming you back in the future.Regards

10/10 Excellent

Orville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Jul 2023
Response from GM on 9 Jul 2023
Mr. Orville, We are grateful that you took the time to leave us a 5-star rating. We appreciate your business. Hope to see you again in the future.Sincerely

10/10 Excellent

colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 2 nights in Jul 2023
Response from GM on 9 Jul 2023
Thank you, Ms. Collen, for taking the time to leave us 5-star ratings. It was our pleasure to have you as our guest. Hope to see you again in the future.Regards

8/10 Good

Ahtar

Stayed 1 night in Jul 2023
Response from GM on 29 Jul 2023
Thank you, Ms. Ahtar, for your 4-star feedback. Thank you for choosing the Outer Banks Inn. We appreciate your business. Looking forward to seeing you again in the future.Sincerely

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from GM on 9 Jul 2023
Thank you, Ms. Barbara, for taking the time to share your rating with us. We really appreciate your business, We look forward to seeing you again in the future.Sincerely