Ratings based on 299 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
86% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very accommodating and friendly!

Posted 27-May-2015
Cons: The condition of the hotel was fair, but it is apparent the hotel is older.
A great choice for those who want to bring pets and have great customer service. The staff was very friendly to us, as well as made an effort to make our "furry babies'" trip fabulous.
4 out of 5
Recommended
for Everyone
by A verified traveller

Obx

Posted 26-May-2015
Price was jacked due to memorial weekend, old hotel worn appearance, good location for fishing Oregon inlet
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Syracuse, NY

great location, wonderful view!

Posted 18-May-2015
Location: The Wild Horse tour was great, the North Carolina aquarium was a way to spend a morning that was too chilly for the beach.
We had a lovely week, the Outer Banks area is beautiful. The Continental breakfast was very nice. Staff was excellent, very helpful. We will come back again!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Hickory NC

Nice hotel for the price

Posted 27-Apr-2015
Pros: Nice big soft towels and clean soft sheets.
Cons: It could use updating and painting but otherwise was great hotel.
Location: Very close to shopping, food and fishing piers. Close to sight seeing locations , bike path around island with easy access
Hotel is on the beach, rooms are clean and staff is friendly. Nice breakfast included with great view of the ocean. Staff was friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia Beach

Nice hotel. Beach front too.

Posted 10-Apr-2015
My daughter and I stayed here for 3 days during her spring break. Good breakfast buffet. Staff was very pleasant. Rooms were comfortable too. Would definitely return to this hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Alexandria, VA

Holiday weekend

Posted 17-Feb-2015
Pros: Very close to beach. Great views. Good place to see most of the Penninsular
Cons: The staff could do with some advice on how to dress clean and tidy.
Location: Great location. Wright Brothers Memorial. Lighthouses and Jennette Pier. Native American museum very good. South Beach Grille great food!
Large room with 2 beds. Great view from our 6th floor window, we could see both bodies of water. Breakfast was adequate. Free with room. Only feet from the beach and a lovely beach. Great position for seeing lighthouses and Wright brothers Memorial. I would stay there again if we go back to Outer Banks.
2 out of 5
by A verified traveller

I reserved a room with a King bed and whirlpool

Posted 26-Jan-2015
I reserved a room with a king bed and a whirlpool tub. I wasn't able to find a Pet sitter so I had to bring my dog only after seeing on your website that they were pet friendly. Once I arrived and tried to check in was I informed that they only rooms that were available was regular tub and double beds with no exceptions. Had I known this I would have tried to canceled or make other arrangements for another hotel. No where on the website did I see PET FRIENDLY WITH EXCEPTIONS.. Also wasn't offered any discount from going from a king bed and whirlpool tub to a double bed room . I was told it's still Beach view so the price didn't change. Which doesn't make any sense. Once I made my mind up i decided to try it anyway, I asked about a local restaurant and was giving directions to it which was about 10 miles or so away and once I got there the restaurant was closed for the season . You would figure they would have known this but it was a learning experience.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Overnight business trip

Posted 23-Jan-2015 on Hotels.com
Just an overnight for business and went during the off-season. Staff was helpful and friendly and got a ocean view room upgrade since the place was pretty empty this time of year. The room needed cosmetic repairs, but work was being completed on multiple floors so I am sure they will get to that room.
2 out of 5
by A verified travellerfrom hampstead, nc

Just plain BAD!

Posted 23-Jan-2015
Pros: Convenient location
Cons: Staff needs customer service training. People with pets need to stay in separate part of hotel. Fix heat/ac units so they aren't so loud.
Location: I was there for business, convenient to business location.
I have stayed at this hotel on several occasions and have never had a bad experience prior to this trip. That being said, this stay was a disaster. The hotel allows dogs and unfortunately my room was next to the yappiest dog of all times. This dog literally barked all night long. My room was freezing because I wasn't' able to use the heat. The heat worked but the unit was so loud it sounded like a truck was driving through my room. When I checked out I told the front desk about the issues and I didn't even get an apology. About 15 min after I left I received a phone from the hotel stating that I forgot to sign some paperwork. I informed them I had already left and wasn't turning around to sign paperwork that they forgot to give me. Another 15 min went by and I received another phone call from the hotel asking if I was on my way back yet because they really needed me to sign the paperwork. I again told them I wasn't coming back, and hung up. I am not sure if they hired new people, if the hotel is under new management or what but this was an extremely disappointing stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hampton Roads, VA.

Southern Comfort.

Posted 23-Jan-2015
I felt I was treated like royalty from both the staff and other guests durung my stay. My room was upgraded to a beautiful & immaculately clean room where I enjoyed peace and quiet during my business trip. The courtesy of the staff & guests was impressive to say the least. I enjoyed my stay immensely.