Ratings based on 405 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
78% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller from Williamsburg va

Public areas worn out, except the entry area.

Posted 14-Sep-2014
Pros: On the beach
Cons: Update
Location: Good location
Disinfectant smell in room when we arrived. We did not know animals were allowed in the rooms, and would not have stayed if we had known.
2 out of 5
by A verified traveller from massachusetts

Posted 10-Sep-2014
Pros: great location
Cons: hotel needs a good cleaning and repair
Location: on the beach with plenty of things to do
had a couple of bugs in our room and reported it to management. Also room had a musty smell and overall temperature of the hotel was cold.
3 out of 5
Recommended
for Everyone
by A verified traveller

Location good, staff bad

Posted 07-Sep-2014
When we requested a receipt the employee got angry with my husband and told him that she would not give him a receipt because we purchased the room through Expedia.
2 out of 5
by A verified traveller from Ohio

right on beach...but thats about all

Posted 05-Sep-2014
Pros: Is right on ocean front...but so is about everything inouter banks....the breakfast wasnt bad...but area very crowded .
Cons: Almost everything about the place
First night shower handle broke off and they couldnt fix it till morning. The room was sub par for the price. Air conditioner and fridge barely functioned. The elevatoer doesnt go to lobby, you have to either use steps or take service elevator from ground floor to 1st floor to go up...which with a baby and luggage was not practical, and the elevator is rediculously slow. The room was very outdated. It may have beeen ok had it been $75 a night ..but for $200 just get a condo or rent a house youll be much better off.
4 out of 5
Recommended
for Everyone
by A verified traveller from NC

week day short 2 night trip

Posted 27-Aug-2014
hotel was clean, well maintained, staff was very nice.both front desk clerks ( ;!Sienna ) at check in was excellent , pillow top mattress would be a nice upgrade.
2 out of 5
Recommended
for Everyone
by A verified traveller

Nice oceanfront hotel

Posted 23-Aug-2014
Ok but not too clean, staff are not too friendly.nice oceanfront, but carpets are dirty, clogged bath tubs.
3 out of 5
Recommended
for Everyone
by A verified traveller from long island

Great location wiith easy access to beach

Posted 22-Aug-2014
Pros: The free breakfast was a plus because the facilty was kept clean and food was replenished when low.
Cons: Slow elevators that were tied up by staff cleaning rooms. Right side of quuen suze bed place next to wall with no access to get into bed from that sid
To begin with, the entire staff was excellent! They were polite, accomodating and very professional. Plenty of parking. Good restaurants near hotel. Beach was spotless and well maintained. Pool and area were clean and constantly cleaned.
2 out of 5
by A verified traveller

Ocean front is not always Ocean View

Posted 21-Aug-2014
Pros: It was close to the beach
Cons: Animals should be kept away from guest with non-pet rooms. Access card for the back door should have been fixed, as well as the toilet shower drains
Location: lots of fresh seafood restaurants, lots of bars and ocean activities
What I thought was a balcony room was actually a back porch with a dune in front of it. Back door access card didn't work, and tub and toilet drained poorly. I also did not realize this was a pet friendly hotel and had to report the dog barking in the room across the hall from us. It stopped shortly after that, but started up again later, and continued during our stay. AC unit for the room wasn't working well, and was really noisy.
4 out of 5
Recommended
for Everyone
by A verified traveller from London , England

Location location

Posted 12-Aug-2014
Great location and friendly staff. Great breakfast buffet
2 out of 5
by A verified traveller from NC

room didn't match up to the price for the room

Posted 11-Aug-2014
Room was small and cramped. Was not able to sleep very well, beds were too small for two people