On the beach

Reviews of Colonial Inn Motel

2 out of 5
Colonial Inn Motel
3329 S Virginia Dare Trl, Nags Head, NC

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 692 reviews" "
Rating 8 - Good. 238 out of 692 reviews" "
Rating 6 - Okay. 153 out of 692 reviews" "
Rating 4 - Poor. 72 out of 692 reviews" "
Rating 2 - Terrible. 46 out of 692 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Victor

Price was good. Clean room. Comfortable bed. Noisy neighbor that I could hear through the wall until 12:30 AM. Noisy neighbor started yelling again at 7:00 AM. I really think he has mental challenges because he talked loud and angrily non stop. I never heard another voice, and he didn’t stop yelling long enough for anyone to get a word in edgewise. Reported to management.
Stayed 1 night in Mar 2024
Response from Mike on 25 Mar 2024
Thank you for your feedback we received call from you and we will take care of this type of things in future

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Mar 2024
Response from Mike on 19 Mar 2024
Thank you for your feedback Hope to see you again

10/10 Excellent

Steven

Stayed 3 nights in Nov 2023

8/10 Good

Myo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Forrest

Disliked: Property conditions & facilities
Right next to the Nags Head Pier, so a great spot for fishermen to stay. Parking is crowded and clustered, and the place is old, so things aren't up to date, but they are well maintained.
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to Stay
Our stay was really good at Colonial Inn in Nags Head. The location was great. The rooms were clean and comfortable and we had all we needed for a great stay.
Stayed 7 nights in Oct 2023

2/10 Terrible

Valerie A

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel !! Dead bugs - Hair in bathroom- urine smell - chair was so old and stained with what smelled of urine also - I would love a refund - I also have photo and video if you want them
Stayed 1 night in Oct 2023

2/10 Terrible

Valerie A

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This was the worst Inn I have ever stayed in from check in to dead bugs on there floors - long hairs left behind in the bathroom - a chair that looked like it came from the 50's and had been urinated on and smelled the same - I had lined the bed room with towels as to not walk on the floor in bare feet - had it been earlier we would have walked out of this Inn and looked down the road for better lodging - I am going to look into a refund!!!!

8/10 Good

Christy A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

2/10 Terrible

Bette j

Stayed 1 night in Oct 2023

4/10 Poor

Roseann

Disliked: Property conditions & facilities
Great location. Not a coffee pot as indicated - pod system-NOT the same thing. Very tight parking. Bathroom smaller than on a cruise ship.
Stayed 2 nights in Oct 2023

2/10 Terrible

Richard

Don’t stay here
Did not stay at this property, it is dirty, old, poorly maintained. Miscommunication about unit location.
Stayed 4 nights in Oct 2023

4/10 Poor

Jason

Stayed 2 nights in Oct 2023

8/10 Good

Derek

Stayed 4 nights in Sep 2023

4/10 Poor

Joanne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We heard a baby running from the room above us constantly and throughout the night, music at one point so loud and no live person in office to complain to. No cable even though advertised. Furniture was so outdated and sticky. I will say the best thing was the housekeeping, brought fresh towers and clean environment despite the sticky furniture. Bed was comfy if you could sleep. For the price, it was far too expensive. Avoid the apartments rooms or any rooms with 2nd floor above you and you might get some sleep.
Stayed 2 nights in Sep 2023

2/10 Terrible

Patricia

Stayed 3 nights in Sep 2023

6/10 Okay

James

Travelled with partner
Liked: Staff & service
A quiet place to stay right on the beach
Stayed 1 night in Sep 2023

8/10 Good

TERESA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on Chesapeake Bay! Gorgeous!
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Janice

The room was adequate. Check-n is via a kiosk, which I didn’t mind and thought went rather smoothly. However, the TV didn’t work (I later learned it was due to the recent tropical storm) and having nobody at the front desk made me shrug my shoulders and just say whatever. The printed information in the room stated to drop off keys at the front desk upon departure , which I did. At that time a gentleman was sitting behind the desk , but he didn’t say anything you me or acknowledge me. I vacated the rink and was surprised to (hours later ) receive a call from someone at the hotel asking if I had checked out . I told her I had checked our four hours ago and left my keys at the front desk. It just feels as though no one person really cares about your experience there . Which is fine if you know that up front.
Stayed 1 night in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

8/10 Good

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, right on the beach, easy check-in
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again!
Beautiful spot on the beach and a super comfortable bed, with an excellent price at this older but endearing motel.
Stayed 1 night in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

6/10 Okay

Rick

Travelled with family
Liked: Staff & service
Property was ok for our purposes.
Stayed 2 nights in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

8/10 Good

felicia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is located oceanfront but no view from any rooms due to the dunes. Pier is right next to the hotel. Parking ok & free. Room had essentials & was clean. I can't say much more than that. It was quiet & safe.
Stayed 1 night in Sep 2023
Response from FD on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
We stayed at the Colonial Inn Motel last year. It was nice and was central to everything. When we decided to go to the Outer Banks this year, we didn't consider staying anywhere else. Everything was clean and we had a small refrigerator, coffee maker, microwave. The bed was comfortable. The only thing I would suggest is that they put one upholstered chair in the room instead of just a kitchen type chair. We would stay here again.
Stayed 2 nights in Sep 2023
Response from Rakesh on 27 Sept 2023
Thank You for staying with us, we really appreciate for your feedback

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
The room was clean and had everything we needed. I will stay here again.
Stayed 1 night in Sep 2023
Response from Rakaesh on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

8/10 Good

Freda

Stayed 5 nights in Sep 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It served the purpose. Would stay again.
Stayed 4 nights in Sep 2023
Response from Rakesh on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

6/10 Okay

Christopher

Travelled with partner
Liked: Amenities
Motel is older establishment so decades of weathering from the continuous ocean's effect and storms, so this is a common sense review. Motel has average-good upkeep. Double room/w kitchen was spacious & quiet on ground level, no handrail at steps. Table w/4 chairs/small sofa/chair/ottoman/small table/dresser/closet w/hangers, 2 luggage racks/TV with HBO. Quality, clean, abundant towels. Comfortable beds/bedding. Bathroom spacious-vanity/shower stall/lotion, soap & shampoo dispensers. Windows in each room w/blind or room darkening curtains. Kitchen stocked w/few dishes/utensils, pots/pans, coffee/tea individual-not coffee maker. Gas oven burners have to be lit, lighter supplied (top was scorched). Full size refrigerator clean inside but needed cleaning on top. Dish soap dispenser. Additional charge if you leave dirty dishes. Benches/chairs/grills/outdoor pool/walkways. Sitting area to view beach and beach access. Pier close. Limited/TIGHT parking. Floors in room appeared to have been swept but not damp mopped cleaned. Outside area and trash can area especially needs to sprayed for fly control! Check in-Kiosk but no problems. Didn't have contact with any property staff during our stay, assume hard working cleaning staff allowed limited time to clean each room like most hotels. Area seems safe. Room was good value for the amount paid, especially for OBX. Would stay again.
Stayed 1 night in Sep 2023
Response from FD on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

6/10 Okay

Glen

Travelled with pets
Disliked: Amenities
no parking
Stayed 1 night in Sep 2023
Response from FD on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Colonial Inn was great! We stayed with our kids and dog, got a free room upgrade, had beach access and lots of walkable choices for dining. Directly next to the pier if you’re planning to fish. Rooms were clean and well equipped. Would definitely stay here again!
Stayed 2 nights in Sep 2023
Response from Rakesh on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

4/10 Poor

Jill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property/rooms have an extremely worn out look. We arrived late an used the kiosk which was convenient as there was no attendant working on site. Unfortunately, since no one was on site, there was no one to assist when we had trouble parking due to another guest taking up 2 spots ( limited parking), also no one to assist when we walked into our room that smelled so badly of marijuana. It was late we knew there were no other rooms available so we rigged the airfreshener to the AC to help with the smell. We mentioned this when we checked out in the morning but didnt really feel like the person cared. Thankfully we only were there for the 1 night.
Stayed 1 night in Sep 2023
Response from FD on 17 Sept 2023
Thanks

2/10 Terrible

Jessica

Travelled with pets, Travelled with group
Disliked: Staff & service, amenities
Flies fly around sand all over the place.
Stayed 2 nights in Sep 2023
Response from FD on 17 Sept 2023
Thanks

2/10 Terrible

Connie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First room no a/c. Temperature was 94 Second room had a horrible smell
Stayed 3 nights in Sep 2023
Response from FD on 17 Sept 2023
Thanks

8/10 Good

Bryce

Stayed 1 night in Sep 2023

6/10 Okay

Donald, Salem

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Older motel. Years of previous repairs visible. I bet it looked really sharp when new. Nice pool area. A very short walk on a boardwalk and you are on the beach, just north of the Nags Head Fishing Pier.
Stayed 2 nights in Sep 2023
Response from FD on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Sherry

Stayed 2 nights in Sep 2023
Response from Rakesh on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay for the price.
Checked in early. Room ready. Bathroom shelf falling apart. Hurricane during night. Ceiling leaking next to bed. Reported in am and transferred to a little bit bigger and better condition room. All was okay for the price.
Stayed 1 night in Aug 2023
Response from FD on 17 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice and convenient it wasn’t the best but it’s worth it if you don’t plan n spending much time at the hotel
Stayed 2 nights in Sep 2023
Response from FD on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Rakesh on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Rakesh on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice!
Stayed 1 night in Aug 2023
Response from Rakesh on 1 Sept 2023
Thanks for staying with us and we really appriciate for your feedback.Thanks

2/10 Terrible

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We actually did not even stay. the place looked very unsafe, people doing drugs in parking lot said oceanfront . could not see anything. We would like at least a partial refund we had to rebook somewhere else.
Stayed 1 night in Aug 2023

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
3 night stay
We rented a 2 bedroom unit, the bedrooms we pretty cramped, only one side of bed had a nightstand (no room for one the other side ) which meant that who ever slept on that side had to get out of bed walk around to bottom of bed to get a drink, and plug in phone. The air conditioner only worked in bedrooms if bedroom doors were left open, there was a fan in each bedroom but the screens in windows had holes in them and with the humidity no help at all.
Stayed 3 nights in Aug 2023
Response from FD on 1 Sept 2023
Thanks for staying with us and we really appriciate for your feedback.Thanks

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from FD on 17 Sept 2023
Thanks

6/10 Okay

Jackie

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from FD on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

2/10 Terrible

Kenneth

Stayed 1 night in Aug 2023
Response from FD on 17 Sept 2023
Thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the money
I would've appreciated some tissues in the room to blow noises instead of using toilet paper, and the floor could've been better swept prior to our arrival, but overall it wasn't bad. Parking was tight and not easy to turn around when leaving.
Stayed 2 nights in Aug 2023
Response from FD on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks

8/10 Good

Taylor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Super easy check in and out process. We were able to check in early as well which was nice. Got a double bed standard room which was fine. Was exactly what our family needed. Swimming pool is a nice bonus! Beds were comfy. Towels were thin and rough - if you care about that type of stuff bring your own. Great spot for the price though for sure!
Stayed 2 nights in Aug 2023
Response from FD on 6 Sept 2023
Thank you for staying with us and we really appriciate for your feedback.Thanks