GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe studio two double beds
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Deluxe studio one bed
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Premier guestroom queen
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Premier guestroom two twin
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One bedroom suite
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Complimentary meals for kids
Children ages six and younger eat complimentary meals at the Mystique Café Restaurant, Sparks Lounge, and in the popular Capital Dining Room, when accompanied by a paying adult.
Awards and Affiliations
A Green / Sustainable Property - First Party Certified
This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.
Property Amenities
Rooms
National Hotel & Suites Ottawa guestrooms are decorated in a contemporary style and offer complimentary daily newspapers, individual climate control, windows that open, and high-speed Internet access (surcharge). Suites include microwaves and compact refrigerators.
Room Amenities
Dining
Capital Dining Room - Serves cross-cultural French cuisine for lunch and dinner in a semi-formal setting. Menu items include grilled Chilean sea bass with yogurt sauce or fresh tuna-and-tomato stew. Children ages six and younger eat free when accompanied by a paying adult.
Mystique Café Restaurant - Offers casual dining for breakfast, lunch, and dinner. Children ages six and younger eat free when accompanied by a paying adult.
Sparks Lounge - Serves international-style dishes for lunch and dinner. Children ages six and younger eat free when accompanied by a paying adult.
Room service is available from early morning until late night.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at National Hotel and Suites Ottawa
of guests recommend
out of 35 reviews
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Showing 1 - 10 results (of 35) · See more National Hotel and Suites Ottawa reviews
“Delta Ottawa”
The Hotel is well located; rooms are clean and confortable. Service is below my exectation. The best thing for a traveller is the welcoming smile of the hotel's staff; and the Delta staff are not the best on it.
“Pillows and bed cover”
A good hotel in general, friendly staff, good size swimming pool and health centre, I stayed here a lot of times and was always satisfied, this time however, the bed was comfortable, but the bed cover was an old down filled cover, it was so old that the middle had no filling it was like a couple of sheets cover, the filling was all around the cover but nothing n the middle, pillows were old and I did not have a good night sleep.
“3 Day Weekend in Ottawa”
This hotel is somewhat dated, so if you are looking for wifi in your room (it is available in the lobby) internet connectivity is in the room, or flat screen TVs you will not get it. The furniture is older but the king suite is very spacious, the room was very clean and the bed was very comfortable. There was a small kitchenette and coffee was provided. There was a balcony so it was nice to go out and get fresh air. Would have been nice if there had been a couple of chairs on the balcony. The location is excellent, very easy to get around. The price was reasonable. My husband thought the breakfast buffet was over priced. All in all we enjoyed our stay. Staff we very friendly.
“Great place to stay and great service!”
Very centrally located.
“Not Impressed”
Beds too small (3/4 instead of double)/leaning on one side. Small room Bath tub scratch
“Lovely relaxing stay...thanks for the upgrade!”
We were very happy with the location of the hotel, and we enjoyed the lovely upgrade that we received. The breakfast buffet at Mystique was consistently good and our waitress, excellent. The room was clean and well maintained and the bed comfortable. Parking was a touch expensive, but very convenient. I was impressed that there were two weddings in the hotel on the weekend we were there and it was not noisy at all. In addition, the organization of the hotel must be good, as we noticed that the greeting table for the next day's incoming conference was set up early in the day. It would have been nice to have a WHERE! Ottawa magazine, but the hotel was out of them. Just a comment. On the whole, a lovely stay and we will return.
“Just ok”
for a Delta Hotel it was just ok nothing more
“Very good experience, great location.”
The pice was right and if you are looking for a no thrills hotel this is for you. However the prices for the resturants are a bit iffy. I would recomend this hotel for sure.
“Service desk was weak”
Arrived at 3:15 and was told rooms not ready. Waited in lobby but no one came to notify me. Went to service desk at 4:10 and enquired. "Oh yes they are ready" My Grandsons needing diaper changes and a rest were not impressed. Went to this hotel to enjoy the water slide and find out the there is a height restriction upon arrival. Should have been told about this prior.
“Nice hotel, conveniently located”
Hotel was clean, staff was friendly. Is located In downtown Ottawa, so Parliament and other attractions are in walking distance. Would definitely stay here again.
Showing 1 - 10 results (of 35) · See more National Hotel and Suites Ottawa reviews
361 Queen St Ottawa, K1R7S9 Ontario
Nearby Points of Interest
Location Highlights
The preferred airport for National Hotel and Suites Ottawa is Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 11.1 km / 6.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Downtown Ottawa - Glebe, Ontario, Canada: Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the worlds longest skating rink, is popular in winter.
361 Queen St Ottawa, K1R7S9 Ontario
