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National Hotel and Suites Ottawa

361 Queen St Ottawa, K1R7S9 Ontario

Downtown Ottawa hotel with pool, near Parliament Hill

Near Parliament Hill
Bordering the Sparks Street Pedestrian Mall, this downtown hotel is 4 blocks from Parliament Hill, 4 blocks from the Canadian War Museum, and 8 blocks from ByWard Market shopping and nightlife. Show more
Wicked waterslide
This family-friendly hotel has a 115-foot waterslide (open everyday in the summer and weekends only for the rest of the year), indoor pool, children's creative center, fitness room, and spa tubs.
Contemporary comfort
Contemporary guestrooms feature high-speed Internet access, complimentary newspapers, and windows that open. Suites include microwaves and compact refrigerators. Hide

GUEST REVIEWS

3.9out of 5

Expedia Guest Rating

85%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Deluxe studio two double beds
Two double beds. One oversized room measuring 350 square feet. Located on floors 2–16. Balcony. Desk. Cable TV, daily complimentary newspaper delivery, high-speed Internet access (surcharge), individual climate control. Sink and small refrigerator. Bathrobes. Windows open.
Deluxe studio one bed
One king bed. One oversized room measuring 350 square feet. Located on floors 2–16. Balcony. Desk. Cable TV, daily complimentary newspaper delivery, high-speed Internet access (surcharge), individual climate control. Sink and small refrigerator. Bathrobes. Windows open.
Premier guestroom queen
One queen bed. 250 square feet. Located on floors 2–10. Cable TV, daily complimentary newspaper delivery, high-speed Internet access (surcharge), individual climate control. Desk. Windows open.
Premier guestroom two twin
Two twin beds (two 3/4 beds). 250 square feet. Located on floors 2–10. Cable TV, daily complimentary newspaper delivery, high-speed Internet access (surcharge), individual climate control. Desk. Windows open.
One bedroom suite
One king bed. 63.9 square meters. Sofa bed. Balcony. Desk. Cable TV. High-speed Internet access (surcharge). Sink and compact refrigerator. Bathrobes. Complimentary newspaper. Nonsmoking.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding. All guests staying in hotel guestrooms must be registered with the hotel.
Policies
  • Pet fee charged at hotel/condo
  • Pets accepted
  • Check-in time starts at
  • Check-out time is 11 AM
  • Minimum check-in age is 21
  • Discover accepted
  • Pet maximum weight in lb is 50
  • Maximum number of pets per room - 2
  • Noise-free rooms not guaranteed
  • MasterCard accepted
  • Visa accepted
  • American Express accepted
  • Diners Club accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Pet fee: CAD 35 per stay (maximum CAD 70 per stay)
    • Fee for in-room high-speed Internet (wired): CAD 10.65 (for 24 hours, rates may vary)
    • Rollaway bed fee: CAD 10 per night
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Complimentary meals for kids

Children ages six and younger eat complimentary meals at the Mystique Café Restaurant, Sparks Lounge, and in the popular Capital Dining Room, when accompanied by a paying adult.

Awards and Affiliations

A Green / Sustainable Property - First Party Certified

This property has performed a self-assessment, also known as First Party certification, of its sustainable tourism practices through Green Key Eco-Rating Program thus taking steps to understand its impact on one or more of the following: environment, community, cultural-heritage, the local economy. The property's claims have not been independently verified by a second or third party certification program.

Accessibility Options

  • Accessible path of travel
  • Handicapped parking

Property Amenities

  • 24-hour front desk
  • Air-conditioned public areas
  • ATM/banking
  • Audio-visual equipment (surcharge)
  • Ballroom(s)
  • Banquet facilities
  • Self parking (surcharge)
  • Bar/lounge
  • Beauty services
  • Breakfast available (surcharge)
  • Business center
  • Business services
  • Coffee in lobby
  • Complimentary newspapers in lobby
  • Concierge services
  • Multiple large conference rooms
  • Currency exchange
  • Dry cleaning/laundry service
  • Elevator/lift
  • Event catering
  • Exhibit space
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Fitness facilities
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Waterslide
  • Internet access in public areas - surcharge
  • Internet access - wireless
  • One meeting/conference room
  • Parking limited (surcharge)
  • Room service
  • Laundry facilities
  • Multiple small meeting rooms
  • Multilingual staff
  • Number of floors - 18
  • Total number of rooms - 328
  • Secure parking
  • Parking garage
  • Patio
  • Porter/bellhop
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Safe-deposit box at front desk
  • Year Built - 1977
  • Sauna
  • Security guard
  • Spa tub
  • Supervised child care/activities
  • Swimming pool - indoor
  • Umbrella
  • Parking (surcharge)
  • Smoke-free property

Rooms

National Hotel & Suites Ottawa guestrooms are decorated in a contemporary style and offer complimentary daily newspapers, individual climate control, windows that open, and high-speed Internet access (surcharge). Suites include microwaves and compact refrigerators.

National Hotel and Suites Ottawa, Ottawa,  Ontario, Rooms Guest Room

Room Amenities

  • Air conditioning
  • Balcony
  • Bathrobes
  • Satellite television service
  • Climate control
  • Clock radio
  • Coffee/tea maker
  • Complimentary newspaper
  • Complimentary toiletries
  • Cribs (infant beds) available
  • Desk
  • Direct-dial phone
  • Electronic/magnetic keys
  • Extra towels/bedding in room
  • Hair dryer
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Iron/ironing board
  • In-room safe
  • Pay movies
  • Sewing kit
  • Shower/tub combination
  • Private bathroom
  • Turndown service (on request)
  • Voice mail
  • Wake-up calls
  • Window opens
  • Rollaway beds available 10
  • Non-smoking only
  • Wireless high-speed Internet access (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Dial-up Internet access (surcharge)

Dining

Capital Dining Room - Serves cross-cultural French cuisine for lunch and dinner in a semi-formal setting. Menu items include grilled Chilean sea bass with yogurt sauce or fresh tuna-and-tomato stew. Children ages six and younger eat free when accompanied by a paying adult.

Mystique Café Restaurant - Offers casual dining for breakfast, lunch, and dinner. Children ages six and younger eat free when accompanied by a paying adult.

Sparks Lounge - Serves international-style dishes for lunch and dinner. Children ages six and younger eat free when accompanied by a paying adult.

Room service is available from early morning until late night.

National Hotel and Suites Ottawa, Ottawa,  Ontario, Dining Restaurant

Recreation

  • Golfing nearby
  • Golf - driving range nearby
  • Skiing - cross-country nearby
  • Ice skating nearby
  • Boating nearby
  • Rowing or canoeing nearby
  • Running track/path nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Swimming on site

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at National Hotel and Suites Ottawa

3.9
out of 5
avg. guest rating
Hotel service:
3.9
Hotel condition:
3.7
Room cleanliness:
3.9
Room comfort:
3.9
Location:
4.4
Neighbourhood:
4.2
86%

of guests recommend

out of 35 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

Renata P from Woodbridge
4.0
out of 5
Recommends this hotel
Posted 13 Nov 2011

“Delta Ottawa”

The Hotel is well located; rooms are clean and confortable. Service is below my exectation. The best thing for a traveller is the welcoming smile of the hotel's staff; and the Delta staff are not the best on it.

Comment from the hotel's management
Thank you for taking the time to post your review on the Expedia website. We are pleased you found Delta Ottawa Hotel & Suites well located and our rooms clean and comfortable. We agree, a warm and friendly welcome is one of the most important items we can offer travelers and were sorry this was not your experience when staying with us. Your comments and suggestions allow us to maintain and improve, which is essential to our goal of exceeding guest’s expectations. Rest assured our focus in the next few weeks will be on greeting guests with an appreciative smile. We look forward to welcoming you back and to the opportunity to show you our true high standards of hospitality.
Hotel Management, General Manager
Posted 17 Nov 2011
A Traveller from Toronto
3.0
out of 5
Recommends this hotel
Posted 12 Nov 2011

“Pillows and bed cover”

A good hotel in general, friendly staff, good size swimming pool and health centre, I stayed here a lot of times and was always satisfied, this time however, the bed was comfortable, but the bed cover was an old down filled cover, it was so old that the middle had no filling it was like a couple of sheets cover, the filling was all around the cover but nothing n the middle, pillows were old and I did not have a good night sleep.

Comment from the hotel's management
Thank you for posting your comments on Expedia and recommending Delta Ottawa Hotel & Suites. We were sorry to learn you found the bedding and pillow uncomfortable. Please accept our apologies and assurance that your comments have been brought to the attention of our Executive Housekeeper for follow up. Please do not hesitate when staying with us to request anything you require to make your stay us more comfortable. We look forward to welcoming you back to Delta Ottawa Hotel & Suites.
Hotel Management, General Manager
Posted 16 Nov 2011
A Traveller from Markham, ON
4.0
out of 5
Recommends this hotel
Posted 19 Oct 2011

“3 Day Weekend in Ottawa”

This hotel is somewhat dated, so if you are looking for wifi in your room (it is available in the lobby) internet connectivity is in the room, or flat screen TVs you will not get it. The furniture is older but the king suite is very spacious, the room was very clean and the bed was very comfortable. There was a small kitchenette and coffee was provided. There was a balcony so it was nice to go out and get fresh air. Would have been nice if there had been a couple of chairs on the balcony. The location is excellent, very easy to get around. The price was reasonable. My husband thought the breakfast buffet was over priced. All in all we enjoyed our stay. Staff we very friendly.

Comment from the hotel's management
Thank you for taking the time to post your review of Delta Ottawa Hotel & Suites on Expedia. We were pleased you enjoyed your stay and found the suite spacious, clean and comfortable and our staff friendly. Many of our guests do enjoy the benefit of having a suite that features a wet bar and balcony. Internet access is available in most guestrooms, and wifi is available in the lobby area. We are currently negotiating the necessary improvements to our internet platform and assure you that this is a priority that will be completed as soon as possible. We hope to welcome you back to Delta Ottawa Hotel & Suites in the near future.
Hotel Management, General Manager
Posted 31 Oct 2011
A Traveller from Barrie, Ontario
5.0
out of 5
Recommends this hotel
Posted 5 Sep 2011

“Great place to stay and great service!”

Very centrally located.

Marie C from Montreal
3.0
out of 5
Does not recommend this hotel
Posted 24 Aug 2011

“Not Impressed”

Beds too small (3/4 instead of double)/leaning on one side. Small room Bath tub scratch

A Traveller from Toronto, Ontario
4.0
out of 5
Recommends this hotel
Posted 23 Aug 2011

“Lovely relaxing stay...thanks for the upgrade!”

We were very happy with the location of the hotel, and we enjoyed the lovely upgrade that we received. The breakfast buffet at Mystique was consistently good and our waitress, excellent. The room was clean and well maintained and the bed comfortable. Parking was a touch expensive, but very convenient. I was impressed that there were two weddings in the hotel on the weekend we were there and it was not noisy at all. In addition, the organization of the hotel must be good, as we noticed that the greeting table for the next day's incoming conference was set up early in the day. It would have been nice to have a WHERE! Ottawa magazine, but the hotel was out of them. Just a comment. On the whole, a lovely stay and we will return.

A Traveller from Calgary
2.0
out of 5
Does not recommend this hotel
Posted 19 Aug 2011

“Just ok”

for a Delta Hotel it was just ok nothing more

Comment from the hotel's management
Thank you for taking the time to post your review on Expedia. We strive to provide our guests with an exceptional experience while staying at Delta Ottawa Hotel & Suites. We were sorry this was not your experience during your recent stay, and hope that you will return in the future allowing us an opportunity to demonstrate our true high standards of service.
Hotel Management, General Manager
Posted 12 Sep 2011
Jeff from Edmonton, AB
5.0
out of 5
Recommends this hotel
Posted 3 Aug 2011

“Very good experience, great location.”

The pice was right and if you are looking for a no thrills hotel this is for you. However the prices for the resturants are a bit iffy. I would recomend this hotel for sure.

Comment from the hotel's management
Thank you for your kind comments. We are pleased you enjoyed your stay at Delta Ottawa Hotel and Suites and hope to welcome you back in the future.
Hotel Management, General Manager
Posted 24 Aug 2011
Gary T from Brockville
4.0
out of 5
Recommends this hotel
Posted 26 Jul 2011

“Service desk was weak”

Arrived at 3:15 and was told rooms not ready. Waited in lobby but no one came to notify me. Went to service desk at 4:10 and enquired. "Oh yes they are ready" My Grandsons needing diaper changes and a rest were not impressed. Went to this hotel to enjoy the water slide and find out the there is a height restriction upon arrival. Should have been told about this prior.

Comment from the hotel's management
Thank you for taking the time to post your comments on Expedia. We value your feedback as it allows us the opportunity to improve and maintain our high standards of quality, both in service and accommodation. Please accept our apologies for the delay you experienced on arrival. Your comments have been addressed with those concerned to ensure your experience remains an isolated incident. The Technical Safety and Standards Act is responsible for ensuring safety and standards for all amusement devices throughout Ontario. In order to obtain a license to operate our waterslide, and to ensure the safety of our young visitors we must enforce the regulations set out by the TSSA. We were sorry to learn you were not aware of the height restriction when placing your reservation and assure you that the height restriction is listed on our website.
Hotel Management, General Manager
Posted 18 Aug 2011
A Traveller from Windsor, ON
5.0
out of 5
Recommends this hotel
Posted 4 Jul 2011

“Nice hotel, conveniently located”

Hotel was clean, staff was friendly. Is located In downtown Ottawa, so Parliament and other attractions are in walking distance. Would definitely stay here again.

Area recommendations
Sparks Street Mall, Parliament Hill
Comment from the hotel's management
Thank you for taking the time to post your review on Expedia. We were pleased you found the hotel clean, our people friendly, and enjoyed the convenience of being so close to all the attractions of Ottawa. Your positive feedback has been shared with our Team Members and we look forward to welcoming you back to Delta Ottawa Hotel & Suites in the future.
Hotel Management, General Manager
Posted 20 Jul 2011

National Hotel and Suites Ottawa

361 Queen St Ottawa, K1R7S9 Ontario

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Nearby Points of Interest

  • Supreme Court of Canada - 0.3 km / 0.2 mi
  • Dundonald Park - 0.7 km / 0.5 mi
  • Parliament Hill - 0.8 km / 0.5 mi
  • Canadian War Museum - 0.9 km / 0.6 mi
  • National Arts Centre - 1.1 km / 0.7 mi
  • National War Memorial - 1.1 km / 0.7 mi
  • Confederation Park - 1.2 km / 0.7 mi
  • Major's Hill Park - 1.2 km / 0.7 mi
  • Ottawa Convention Centre - 1.3 km / 0.8 mi
  • Canadian Museum of Civilization - 1.3 km / 0.8 mi
  • Rideau Centre - 1.3 km / 0.8 mi
  • National Gallery of Canada - 1.4 km / 0.8 mi
  • Byward Market - 1.4 km / 0.9 mi
  • Museum of Nature - 1.5 km / 0.9 mi
  • University of Ottawa - 1.9 km / 1.2 mi

Location Highlights

  • Airport nearby
  • Convention center nearby
  • In city center
  • Water nearby

The preferred airport for National Hotel and Suites Ottawa is Ottawa, ON (YOW-Macdonald-Cartier Intl.) - 11.1 km / 6.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Ottawa, ON, Canada (YOW-Macdonald-Cartier Intl.)

Area:

Downtown Ottawa - Glebe, Ontario, Canada: Government buildings dominate downtown Ottawa. Rideau Hall has hosted every Governor General since confederation in 1867. Parliament Hill features the Changing of the Guard ceremony each morning in summer. Shoppers flock to The Glebe, one of the city's oldest suburbs, for a celebrated garage sale each spring. Rideau Canal, the world’s longest skating rink, is popular in winter.

National Hotel and Suites Ottawa

361 Queen St Ottawa, K1R7S9 Ontario

Most recent booking for this hotel: less than 14 hours ago.
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