Beautiful location, and excellent facilities with sweeping view of Lake Biwa.
Restaurants in the hotel had 'package' all-inclusive dinner options or buffets, which was contrary to our habits. The breakfast buffet was very complete and a good choice.
Clearly more used to Japanese guests, this hotel does some things well and others less so. We stayed for one night to use the onsen (Japanese baths) and see the Otsu firework festival. The building is clean and well-maintained although the decor is dated. a few staff spoke English, most did not. When we checked-in we were taken through procedures by our traditionally dressed host who showed us our room and prepared tea. The room has a low table in the middle which was moved when we were out to make room for the bedding (futons). The baths were very clean and well stocked with product and the family enjoyed the onsen experience. We had booked a set traditional dinner and breakfast. Unfortunately none of the servers spoke any English, the at-table grills/stew flames took forever to cook anything and we never managed to get a glass of water. Tofu for breakfast was not to our taste but that is not the hotel's fault.
We are located in the Lake Biwa resort with Mt. Hiei in the background. You can fully enjoy the comfort of the resort.More
If your looking for the perfect place to enjoy japanese food and a relaxing personal onsen experience then this is it.
Your own hot tub on the balcony and excellent food made for a very enjoyable experience, along with all the other amenities, baths and massage it was a great spa experience.
We had been trying to book a hotel in Kyoto but couldn't get anything decent. The Royal Oak kept coming up as a recommended alternative. Admittedly from the outside it isn' particularly pleasant on the eye, but inside the rooms were excellent and as we found throughout our stay in Japan, the staff couldn't be more helpful.
The hotel is only a short taxi ride to one of two train station from which trains run to Kyoto every 15 minutes - journey time around 15 minutes.
Remodeled and beautifully done in Boston style. Spacious for Japan, great location in a cute suberbe, 20 minutes by subway from Kyoto. Good breakfast and great value for what you get. Free snacks and water are provided in the room. It was a pleasure staying there.
Value for money. At first I had my anxieties but things turned out very well. Couldn't get a room in Kyoto so had to stay here. The staff are very warm, friendly and helpful despite the language barrier. Convenience stores and eateries nearby.
Excellent room, kept spotless by cleaning staff. Remember reading reviewer's comment re Carpenters musak - still there. As you only hear it whilst using the restaurant, might not get to hear all the tracks!
Direct access to Otsu JR station - 2 stops to Kyoto.
Restaurant reasonably priced, good food well presented.
Staff excellent, but don't expect any English, they have none, but we got by.
Traveller from Cornwall UK
Situated across the street from JR Otsu Station, this 12-story hotel is three km (two miles) from the Miidera …More
A popular beach destination northeast of Kyoto, Otsu is the capitol city of the Shiga Prefecture and sits on the shores of Lake Biwa, the largest lake in Japan. Out in the harbor, enormous fountains spray high into the sky. Visitors enjoy hiking to the Enryaku-ji monastery on the summit of Mt. Hei, the birthplace of Japanese Buddhism and site of a battle between a shogun and warrior monks.
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