Reception
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Reviews of Scandic Frimurarehotellet

3.5 out of 5
Scandic Frimurarehotellet
S:t Larsgatan 14, Linkoping

Reviews

8.2

Very good

Rating 10 - Excellent. 327 out of 1000 reviews" "
Rating 8 - Good. 453 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claus, Jefferson

Liked: Cleanliness, staff & service, property conditions & facilities
No time for this
Stayed 1 night in Feb 2024
Response from Monica on 22 Mar 2024
Dear Guest,Thank you so much for you comments!Please come back,Best,Monica

8/10 Good

Pernilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Olivia Samuelsson on 18 Jul 2023
Hej Pernillastort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Med vänlig hälsningOlivia Samuelsson Scandic Frimurarehotellet

10/10 Excellent

Vivian YiTing

Stayed 1 night in Jul 2022
Response from Emil Spets on 15 Aug 2022
Hej KaarinaVivian Tack för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Hoppas att vi ses snart igen! Bästa hälsningar Emil Spets Service Team Manager

10/10 Excellent

Mikael

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and great breakfast
Stayed 3 nights in Nov 2021
Response from Sabina on 10 Dec 2021
Hi Mikael Thanks for your feedback. I´m glad you appreciated our breakfast buffet. Welcome back! Kind regards Sabina Lundgren Scandic Frimurarehotellet

6/10 Okay

Andreas

Stayed 2 nights in Nov 2021
Response from Sabina on 19 Nov 2021
Hej Andreas, Tack för att du har tagit dig tid att ge oss ett omdöme efter din vistelse, det uppskattar vi. Kul att ni trivdes. Varmt välkomna tillbaka. Med vänliga hälsningar Sabina Lundgren Servie Team Manager Scandic Frimurarehotellet.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable, clean well kept room. We had a large balcony with a beautiful view of the cathedral. The breakfast was delicious and the train/ bus station was a short walk away. We will stay there again on our next visit!
Stayed 2 nights in Nov 2021
Response from sabina on 19 Nov 2021
Hej Mary, Tack för att du har tagit dig tid att ge oss ett omdöme efter din vistelse, det uppskattar vi. Kul att ni trivdes. Varmt välkomna tillbaka. Med vänliga hälsningar Sabina Lundgren Servie Team Manager Scandic Frimurarehotellet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Sabina on 8 Nov 2021
Hej, Tack för att du har tagit dig tid efter din vistelse att ge oss ett omdöme, det uppskattar vi. Kul att ni trivdes så bra. Varmt välkomna tillbaka. Med vänliga hälsningar Sabina Lundgren Service Team Manager

10/10 Excellent

Emma

Stayed 1 night in Oct 2021
Response from Sabina on 1 Nov 2021
Hej Emma, Tack för att du har tagit dig tid att ge oss feedback efter din vistelse, det uppskattar vi. Kul att ni trivdes! Välkomna tillbaka. Med vänliga hälsningar Sabina Lundgren Service Team Manager

6/10 Okay

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor experience
Many different disappointments. First tried to talk to the hotel through hotels.com message and phone and noone answers at all. Checked in and the sofa bed was not made for the kids, we made it and it was very dirty under it and we had to move it to fit in the room 216, so the dirt was around. We had an old room that furniture need to be refreshed. Bed and sofa bed in a very poor conditions and extremely small TV. After a long day out we come back and no cleaning. I see only pictures of nice and new rooms and no pictures of other rooms, so be aware. Breakfast was good.
Stayed 2 nights in Sep 2021
Response from Sabina on 14 Oct 2021
Hi Patricia, Thanks for your feedback. I´m so sorry to hear about the cleaning. I will pass on your feedback to the relevant manager. I´m glad you appreciated our breakfast buffet. Welcome back! Kind regards Sabina Lundgren, Service Team Manager

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2021
Response from Sabina on 9 Sept 2021
Hej, Va tråkigt att du inte verkade vara helt nöjd med din vistelse. Såklart hade vi önskat feedback på va det va som du vi kunde gjort annorlunda. Hoppas att du kommer åter och ger oss en ny chans. Hälsningar Sabina Lundgren, Service Team Manager

6/10 Okay

Travis

Travelled with family
Disliked: Staff & service
All round Ordinary hotel.
Nothing Special Over priced for what it was. Family room was small and cramped. One pillow and a ordinary breakfast. Staff where unsure how it access the parking garage ( yes you need your room key)
Stayed 1 night in Aug 2021
Response from Emil Spets on 11 Aug 2021
Hi Travis! Many thanks for your review! We’re sad to hear that you weren’t totally satisfied with your stay. We appreciate your feedback so that we can get even better at what we do. Best Regards Emil Spets Service Team Manager

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2021
Response from Emil Spets on 3 Aug 2021
Hej! Tack för din feedback efter ditt besök hos oss, så roligt att höra att du är nöjd med ditt besök! Hoppas att vi ses snart igen! Bästa hälsningar Emil Spets Service Team Manager

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay in lovely Linköping
Great location, only 5-10 minutes walk from the train station and the center of town. The breakfast was also excellent. The room was large and very comfortable. No air conditioning, but it was cool enough with the window open. Definitely would stay again
Stayed 1 night in Jul 2021
Response from Emil Spets on 3 Aug 2021
Dear Daniel! Thank you so much for you comments! Please come back, Best Regards Emil Spets Service Team Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Slitet och smutsig bäddmadrass. Dålig städat ,gammal och obekväma sängar.
Stayed 1 night in Jul 2021

8/10 Good

Samuel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Sabina on 6 Apr 2021
Hej Samuel, Tack för att du har tagit dig tid att ge oss ett omdöme efter din vistelse, det uppskattar vi. Varmt välkommen tillbaka! Hälsningar Sabina Lundgren, Receptionschef.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Friendly staff, good breakfast. The standard of the room was not very high, but ok
Stayed 1 night in Feb 2021
Response from Sabina on 17 Feb 2021
Hi, Thanks for your feedback! Warm welcome back. Kind regards Sabina Lundgren, Front Office Manager.

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Linköping hotel
Nice hotel, close to downtown in Linköping. It's posible to find street parking if you don't want to use the rather pricy hotel garage. Breakfast was nice, and well adapted to the situation with Covid now. Rooms comfortable. However no coffee machine or water boiler. Small gym, but clean
Stayed 2 nights in Oct 2020
Response from Sabina on 2 Nov 2020
Hej Tomas, Tack för att du har tagit dig tid att oss ett omdöme och feedback efter din vistelse, det uppskattar vi. Kul att du trivdes så bra hos oss! Varmt välkommen tillbaka. Med vänliga hälsningar Sabina Lundgren, Receptionschef.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Linkoping disappointment
We had to change rooms because of water pipe noise and were put in a room overlooking a busy street where truck noise started at 6:00am. On the last night our neighbour was talking until 1:00am and we called the reception twice. The hotel was run down and honestly so were the staff
Stayed 4 nights in Oct 2020
Response from Sabina Lundgren on 27 Oct 2020
Hi, Thanks for sharing your hotel experience with us, it helps us improve and get even better at what we do. We’re sad to hear that you were not satisfied with your sleep. As your guest experience is really important to us, we’ve already taken actions to ensure that it won’t happen in the future. After all we hope you we´re pleased with the breakfast and the second room. We hope you will stay with us again soon and give us a chance to give you a better hotel stay. All the best, Sabina Lundgren, Front Office Manager

8/10 Good

Tuncay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from Sabina on 5 Oct 2020
Hej, Tack för att du har tagit dig tid efter din vistelse att ge oss återkoppling, det uppskattar vi! Varmt välkommen tillbaka. Med vänliga hälsningar Sabina Lundgren, Receptionschef.

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Hej Klas, on 5 Oct 2020
Hej Anna, Tack för att du har tagit dig tid efter din vistelse att ge oss återkoppling, det uppskattar vi! Varmt välkommen tillbaka. Med vänliga hälsningar Sabina Lundgren, Receptionschef.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Swedish hotel
Have stayed here several times before and it was just as good this time. Had a larger room with a pull out bed. The bathroom was much larger than any I’ve had while here so that was great. Breakfast was very good and had a nice variety. The Hotels.com app shows a swimming pool but there is not one at this location.
Stayed 5 nights in Jan 2020
Response from Sabina Lundgren on 27 Jan 2020
Hi Stephen, Thank you very much for your comments and feedback after your stay. Yes we heard that and that picture is from Scandic Linköping Väst. We have deleted it now. We´re so glad that you really enjoyed your room and the breakfast buffet. Warm welcome back! Kind regards Sabina Lundgren, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay and yummy breakfast
Food stay. Comfortable beds and a good breakfast. I would recommend it to others who’ve are visiting Linköping.
Stayed 1 night in Jan 2020
Response from Sabina Lundgren on 7 Jan 2020
Hi, Thank you so much for your kind words after your resent stay with us. Hope to se you again! Kind regards, Sabina Lundgren, Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all especially the friendly efficient service
Stayed 1 night in Dec 2019
Response from Sabina Lundgren on 21 Jan 2020
Thank you for your feedback after your reecent stay with us. Warm welcome back! Kind regards, Sabina Lundgren, Front Office Manager

10/10 Excellent

M A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Hotellchef on 1 Dec 2019
Tack så jättemycket för det glädjande betyget! Hoppas att du snart kommer åter till oss. Vänligen Anna

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Felix

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Ville

Liked: Staff & service, property conditions & facilities, room comfort
Hotel nearby everything, but....
This hotel is in the middle of everything, always nice to stay. But.... No daily cleaning anymore without asking. Prices are anyways still the same. They are telling that they are doing this because of nature, I believe it’s more like just their way to save money..
Stayed 3 nights in May 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Lovisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The stay was great. Excellent breakfast and great service! Perfect location if you are arriving with train.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was really far from my room, after a quick check in, I got to the room only to find the card didn't work, and had to walk back to reception. There was a water noise coming down from the pipes(all night), room was not very clean, and was really really small.
Stayed 1 night in Feb 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Location is great, and parking avail. Beds are comfortable, maybe a bit small. Room I got was bigger than normal. Friendly staff and nice breakfast.
Stayed 1 night in Jan 2019

8/10 Good

waleed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Choice!
Great service! I love Scandic properties, and their breakfast selection can't be beat!
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, good location
It was a great hotel, with garage and good location. Nice breakfast.
Stayed 1 night in Jan 2018

10/10 Excellent

Mykhailo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable place to stay .
We were traveling with a little kid. I was pleased with service and variety of choice for breakfast. We adored warm floors in the bathroom. Location is close to the center and bus and railway station.
Stayed 3 nights in Jun 2017

8/10 Good

Björn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Kallt men modernt
Hotellet är nog bra i vanliga fall. Jag var där i anslutning till konferens och då var det lite pressad personal men ändå trevlig. Frukost och annan mat var bra. Hade oturen att få ett väldigt kallt rum som de inte lyckades ordna förrän till nästa natt.
Stayed 3 nights in Jan 2024
Response from Monica on 22 Mar 2024
Hej! Det var tråkigt att du inte fick den upplevelsen som du önskade. Vi är glada att du ändå uppfattade personal och frukost som något positivt. Kom gärna tillbaka. Bästa, Monica Front Office

10/10 Excellent

Annsofi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Monica on 22 Mar 2024
Dear Guest,Thank you so much for you comments!Please come back,Best,Monica

10/10 Excellent

Mats

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Monica on 22 Mar 2024
Dear Guest,Thank you so much for you comments!Please come back,Best,Monica

10/10 Excellent

Vala

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Monica on 19 Jan 2024
Hej Vala Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Monica

8/10 Good

Lars-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal och rum mycket bra. Men på grund av oväsen och bråk i närliggande rum eller korridor blev det dåligt med sömn.
Stayed 1 night in Dec 2023
Response from Monica on 19 Jan 2024
Hej Lar-Erik, Tack snälla för att du tagit dig tid att skriva ett omdöme. Härligt att höra att du hade en fin vistelse hos oss. Tråkigt att sömnen blev störd. Kontakta receptionen om det händer igen. Vi ser till att dela detta med hela teamet. Hoppas att vi ses snart igen!Bästa,Monica Receptionschef

8/10 Good

Benny

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Rebecka on 2 Jan 2024
Hej Benny, stort tack för ditt fina omdöme om din vistelse hos oss! Det gör oss väldigt glada att du trivdes och vi hoppas att vi ses snart igen.Med vänlig hälsning,Rebecka på Scandic Frimurarehotellet

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevlig personal
Stayed 2 nights in Dec 2023
Response from Julia on 26 Dec 2023
Hej!Tack snälla för ditt fina omdöme efter din vistelse här hos oss. Vi ser till att dela det med teamet. Hoppas vi ses snart igen!Hälsningar, Julia Lindström på Scandic Frimurarehotellet

8/10 Good

Cecilia

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Monica on 22 Mar 2024
Dear Guest,Thank you so much for you comments!Please come back,Best,Monica

8/10 Good

Gunilla

Liked: Cleanliness, staff & service, room comfort
Bedagat hotell
Stayed 2 nights in Dec 2023
Response from Julia on 20 Dec 2023
Hej Gunilla!Tack för ditt omdöme efter din vistelse hos oss. Hoppas vi ses snart igen!Hälsningar,Julia på Scandic Frimurarehotellet