"A very comfortable place to begin our first trip"
We vacationed in Japan for the first time and we stayed here for the first three days because the hotels in Kyoto were full. The spa was wonderful and the hotel room was quite large and comfortable. The staff were exceptionally helpful. The concierge was able to arrange for a volunteer English speaking guide to take us around Osaka Castle.
From the airport we had to wait 1.5 hours for the "shuttle" to the Hyatt (it is really a large bus) - it is not a hotel shuttle, but a public bus. You buy your ticket at the airport. The last bus of the day was at 9 pm and our flight arrived at 7 pm. It took about 40 minutes to get to the Hyatt.
The only place for breakfast is the buffet, which was 30 yen per person.
The hotel does offer a free shuttle to the Osaka train station, which made it easy to take a train to Kyoto station.
We would return to this hotel as we had a very nice experience and it is in an uncrowded area. It is easy to take the subway to the aquarium and to Osaka Castle.
We stayed for 14 nights from 07/Dec/14 to 21/Dec/14 in a triple room.
We arrived at the hotel around 08AM & offered to pay extra for early check-in but were refused. Somehow at 2PM, our offer was accepted. Thus, be prepared if you come in from early flight - you will need to hang around until 3PM check-in time.
Other than that it was a pleasant experience. Room was clean, bed comfortable, supermarket downstairs, accessible to subways & JR, restaurants/shops within walking distance.
Hotel was based in a nice quiet location which was right next to the Osaka-Uehonmachi station. The Hotel was very clean, tidy, warm and staff were very polite, helpful and welcoming. The Kinestu mall is just right beside the hotel and is very handy for groceries!
We had a wonderful stay in this hotel. Helpful and polite staff. Clean rooms and comfortable triple beds. A charming hotel with its own chapel, very popular for weddings.
We are very glad for the underground passage that connects to Osaka Station. Especially important in winter as we were sheltered from the rain and cold.
Getting to the airport was a breeze. From the basement of the hotel, enter basement A11 of Osaka Garden City. From there, walk straight to exit 71 (Herbis Osaka), take the lift up and you are at the Airport Limousine Bus which takes you to Kansai International Airport. We had so many luggages when we left at 6am but we need not use any staircase or steps to get to the Limousine Bus. Just a short, smooth walk from the hotel. No need for taxis.
Jenny from Kuala Lumpur
In downtown Osaka, this contemporary14-story hotel is 49 km (31 miles) from Kansai International Airport.Hotel Monterey Osaka …More
The Westin Osaka is about a 10 min walk to Osaka station but they also have a shuttle bus that does regular runs to and from Osaka station for the JR trains and also the local subway making it easy to get about the city. We arrived a few hours before check in so the staff were more than happy for us to leave our bags so we could meet some friends for lunch before check in.
We were lucky enough to be given a free upgrade to a suite which was fantastic. The king sized bed was incredibly comfortable and the bathroom with a separate bath and shower was really clean and of a large size. The buffet breakfast was of a high standard with a large selection of hot and cold foods catering to both Japanese and Western style tastes.
The staff were very friendly and helpful. They were always happy to help with any requests we had with maps on hand to help with directions.
I would definitely return to this hotel again.
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