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Hotel New Otani Osaka, Osaka

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Hotel New Otani Osaka

1-4-1 Shiromi Chuo-ku Osaka, 540-8578 Japan

Castle-area hotel with easy access to city centre, Kyoto, and Nara.

Osaka-Castle area
Uniquely located across from the famous Osaka Castle and park in the historical district, New Otani Osaka has easy access to Osaka city center, and a 40-minute train ride from World Heritage sites in Kyoto, Nara, and Himeji. Show more
Rooftop garden, pool
A European-style garden and outdoor pool, along with two tennis courts, overlook the city from one of the rooftops; ground-level exercise can be had with a stroll, jog, or cycle along a paved riverside path.
Castle or town views
Turn off the room lights for a better evening view of Osaka Castle or surrounding town from guestrooms, all of which offer high-speed Internet access and minibars. Hide

GUEST REVIEWS

4.7out of 5

Expedia Guest Rating

100%

of guests recommend

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 28/06/2013. The check-out date cannot be after 28/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Rooms:

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Room type  
Deluxe Double Castle View
1 double bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Deluxe Twin Castle View
1 twin bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Double Castle View
1 queen bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Large Twin
1 twin bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Large Twin Castle View
1 twin bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Semi-Double
1 double bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Twin Castle View
1 twin bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Double
1 queen bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
Superior Twin
1 twin bed. Pillow menu. Premium bedding. Cotton sheets. Down blanket. Down comforter. City view and/or River view and/or Garden view. Desk. Wired high-speed Internet access (surcharge). LCD television. Satellite television service. Pay movies. OnCommand Video. Multi-line phone. Fax machine. Voice mail. Clock radio. Minibar. Refrigerator. Private bathroom. Jetted bathtub. Shower/tub combination. Handheld showerhead. Wheelchair accessible. Hypo-allergenic bedding available. Rollaway beds available. Cribs (infant beds) available. Air conditioning. Non-smoking only.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • Advanced reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. There are no room charges for children 6 years old and younger who occupy the same room as their parents or guardians, using existing bedding. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Policies
  • Pets not allowed
  • Minimum check-in age is 18
  • Check-out time is Noon
  • Check-in time starts at 2 PM
  • Caters to singles
  • Caters to seniors
  • Caters to groups
  • Caters to families
  • Caters to couples
  • Parking height restrictions apply
  • American Express accepted
  • Diners Club accepted
  • JCB International accepted
  • MasterCard accepted
  • Visa accepted
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Self parking fee: JPY 1200 per stay (in/out privileges)
    • Airport shuttle fee: JPY 1500
    • Airport shuttle fee per child: JPY 750 (one way)
    • Fee for high-speed Internet (wired) in business center: JPY 525 (for 30 minutes, rates may vary)
    • Fee for in-room high-speed Internet (wired): JPY 840 per 24-hour period (rates may vary)
    • Buffet breakfast fee: JPY 3118 per person (approximate amount)
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Accessibility Options

  • Accessibility equipment for the deaf
  • Accessible bathroom
  • Accessible path of travel
  • Handicapped parking
  • In-room accessibility

Property Amenities

  • Swimming pool - outdoor seasonal
  • Swimming pool - indoor
  • Spa tub
  • Steam room
  • Sauna
  • Massage - spa treatment room(s)
  • Health club
  • Fitness facilities
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Coffee shop or café
  • Parking (surcharge)
  • Parking garage
  • Secure parking
  • Limo or Town Car service available
  • Ballroom(s)
  • Multiple small meeting rooms
  • Business center
  • Banquet facilities
  • Exhibit space
  • Multiple large conference rooms
  • Event catering
  • Audio-visual equipment
  • Cell phone/mobile rental
  • Business services
  • Safe-deposit box at front desk
  • Total number of rooms - 525
  • 24-hour front desk
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • Multilingual staff
  • Beauty services
  • Medical assistance available
  • Hair salon
  • Gift shops or newsstand
  • Shopping on site
  • Currency exchange
  • Tour assistance
  • Dry cleaning/laundry service
  • Air-conditioned public areas
  • Elevator/lift
  • Number of floors - 18
  • Tennis on site
  • Supervised child care/activities
  • Wedding services
  • Airport transportation
  • One meeting/conference room
  • Parking limited (surcharge)
  • Bar/lounge
  • On-site car rental
  • Shoe shine
  • Luggage storage
  • Babysitting or child care
  • Area shuttle (surcharge)
  • Train station pickup (surcharge)
  • Airport transportation (surcharge)
  • Breakfast available (surcharge) buffet
  • Creche (nursery)
  • Wired (high-speed) Internet access - surcharge
  • Designated smoking areas
  • Internet point
  • Computer station
  • Laundry facilities
  • Garden
  • Poolside bar
  • Number of restaurants - 10
  • Year Built - 1986
  • Number of meeting/conference rooms - 21
  • Outdoor tennis courts -
  • Fax machine
  • Number of buildings/towers - 1
  • Swimming pool - outdoor
Show all property amenities Hide property amenities

Rooms

Osaka Castle or town views are viewable from the 525 guestrooms, which are located on floors 5 and higher. Blond- and dark-wood furnishings are complemented by a color scheme of tans, beiges, and smoky blues and purples. Wired high-speed Internet access is available (surcharge in some rooms) at all guestroom desks, and includes 24-hour tech support. Rooms offer LCD TVs with satellite channels and pay movies. Ecologically friendly elements include toilet paper made from recycled materials consumed at the hotel.

Hotel New Otani Osaka, Osaka, Japan, Rooms Guest Room

Room Amenities

  • High-speed Internet access
  • Pay movies
  • Air conditioning
  • Complimentary newspaper
  • Climate control
  • Multi-line phone
  • Voice mail
  • Refrigerator
  • Minibar
  • Wake-up calls
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Bathroom phone
  • Extra towels/bedding in room
  • Handheld showerhead
  • In-room massage available
  • Slippers
  • Shower/tub combination
  • Window opens
  • Iron/ironing board (on request)
  • Clock radio
  • Cribs (infant beds) available
  • Premium bedding
  • Hypo-allergenic bedding available
  • Extra towels/bedding
  • Turndown service
  • Private bathroom
  • Desk
  • Blackout drapes/curtains
  • Satellite television service
  • Wired high-speed Internet access (surcharge)
  • OnCommand Video
  • Pillow menu
  • LCD television
  • City view
  • River view
  • Garden view
  • Wheelchair accessible
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Dining

East and West are evenly represented at the hotel's 13 dining venues, which cover everything from traditional Japanese and Chinese cuisines to Western-style buffets and fine French dining.

Sakura - Top-floor French restaurant with Osaka-city views. Small candlelit tables, and servers in formal uniforms promote a quiet, refined atmosphere. Complemented by selections from a 200-bottle wine cellar, à la carte French cuisine includes seasonal specialties such as Duckling Leg in Red Wine Sauce. Open for lunch and dinner.

The Azalea - Floor-to-ceiling windows overlook gardens and lend light to floral-themed decor. Serves Western buffet breakfast, and both Japanese and Western à la carte menus for lunch and dinner.

Four Seasons - Evening piano music complements panoramic views of Osaka Castle and the city skyline. Drinks and light meals served daily.

Taikan En - Chinese cuisine.

Keyaki - Teppan grill.

Shiromi - Japanese cuisine.

Mikan - Kushi (skewered vegetables, meat, fish) and wine.

Isshin - Sake and Japanese à la carte.

The Lounge - Lobby café/bar.

The Castle - Main bar.

The Sweet Shoppe - Pastries.

Show dining options Hide dining options
Hotel New Otani Osaka, Osaka, Japan, Dining Restaurant

Recreation

  • Running track/path nearby
  • Boat launch nearby
  • Hiking/biking trails nearby
  • Aerobics on site
  • Bicycle rentals on site
  • Mountain biking on site
  • Pilates classes on site
  • Swimming on site
  • Yoga classes/instruction on site
  • Tennis on site
Show recreation options Hide recreation options

Spa

  • Number of treatment rooms - 3
  • Massages
  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hotel New Otani Osaka

4.7
out of 5
avg. guest rating
Hotel service:
5.0
Hotel condition:
4.8
Room cleanliness:
4.8
Room comfort:
4.7
Location:
4.5
Neighbourhood:
4.4
100%

of guests recommend

out of 23 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from portland, OR
3.0
out of 5
Recommends this hotel
Posted 24 Nov 2010

“smokey room”

Despite requested a non-smoking room we got a room that clearly had been smoked in in the past. You dont see this in Tokyo anymore....felt like going back in time. Oh and dont loose a key: it will set you back 5250 JPY or at present JPY to USD $65....my fault..must have slipped out of my pocket in the taxi. But still: a physical key...that's so 1980's...please give me a keycard that I can put in my wallet. Overall the location of the hotel is unbeatable and so is the view of Osaka Castle.

Pam S from Santa Ana, California
5.0
out of 5
Recommends this hotel
Posted 24 Nov 2010

“Great location”

We had an overnight stay before catching our flight back to the US. The hotel's location is right across the street from the main tourist attraction - the Osaka Castle.One can easily spend a half day there as the castle is a wonderful museum of Japan's history with many interactive displays. It is a nice family stop. Also, nearby are the National Museum of Art and the Museum of History . Osaka is a huge city and the airport is almost an hour away. We had several choices- a taxi from the hotelor an airporter bus offered by the hotel. The hotel is also close to the train and subway station. The only drawback was the expense of the hotel restaurants. We didn't have the time nor energy to research nearby more reasonably priced restaurants. It was our last night so we splurged.

Area recommendations
the Castle area as it is near many tourist attractions and is the historical part of the city.
Kyle K from Indianapolis, IN
5.0
out of 5
Recommends this hotel
Posted 23 Oct 2010

“Hope to return some day”

The hotel was well very well staffed, and the people were some of the most polite, helpful, and professional people I have ever met. They seem genuinely happy to help, and they really made my stay a pleasure. I was only in the city for a day and didn't do much sight seeing, but the location seemed pretty convenient - it was just a few minutes' walk from nearby train and subway stations. I would gladly return again, as I'm sure the hotel and surrounding city have more to offer.

When to go
It's probably best to go during summer, which seems to end officially on Oct. 1st. The beaches will be closed afterwards.
Dining
There were lots of good places to eat at the nearby IMP building (a couple of blocks away).
Anthony F from Philadelphia, PA
5.0
out of 5
Recommends this hotel
Posted 14 Jun 2010

“Best stay in Osaka”

My stay at the New Otani Osaka was great the service was very very fast when I asked for things like an iron or umbrella. They were very helpfull with assisting me to get around even being my translator for taxi cab rides. I didn't eat in the hotel because there were plenty of places around to get a cheaper costing meal that was just as tasty. I will say the pictures on the site did not fully do the place justice but the pics of the rooms were acurate.

Area recommendations
I stayed in the business area near the Osaka Castle it was my hotel was located far enough to be quite and peacefull. I was told to stay at other hotels closer to all the movement, but at the end of the day I felt like I was coming home and was getting away from all the noise. I had two Mc Donalds near me and other stores like subway all with english menus. I would say if your looking to be in the middle of it all then stay closer to the excitment ( shinsaibishi area ). If you like to have a bit of distance ( like 20 mins if that ) then Try the New Otani Osaka.
Getting around
I used the train to get around and taxis when it was late at night. Getting around was not as bad as I thought it would be I speak no Japanese and I can not read it either but after taking a few long moments and asking others for help I was able to get around fairly well on my own.
Must see
Go over to Kyoto to see the temples and also Nara they have a very large Buddha and a great size temple. The grounds have live dear that walk around and are considered scared but many people take pictures with them and feed them. I enjoyed Osaka Castle and suggest you take the time to walk around and find the best spots to take pictures. The Shinsaibishi area is great for shopping and people watching it is a spot that never sleeps. The changing from day workers to night lifers is one to behold. I love they way everyone treats each other and how they are towards fashion.
Shopping
I loved going to the Shinsaibishi area for shopping and people watching.
Nightlife
You can find a place to party almost every night of the week and not see an empty floor. The people were friendly and the DJs were great. The American Mura area of Shinsaibishi is the place to go.
Bruce M from Melbourne, Australia
5.0
out of 5
Recommends this hotel
Posted 29 Apr 2010

“WOW”

The "New Otani Hotel" in osaka was 5 star all the way. We got a free upgrade to a room with a view of Osaka Park and Osaka Castle on arrival and things only got better from there. Being a larger sized westerner i was a bit apprehensive of what size the room would be so imagine my delight when we walked in to find a King size bed and plenty of room. As in all 5 star hotels eating at the hotel itself was on the expensive, but high quality, side but plenty of cheaper cafes and public transport only minutes away.I have no hesitation in highly recommending this hotel to anyone.

Area recommendations
Osaka Park and Castle for beauty and History. Osaka sky tower for stunning views of the city. Osaka aquarium is the best i have ever seen.Umeda is great for shopping and try as many of the local cafes tht you can the food and the service is always good.
When to go
Spring time with the cheery blosoms is beautiful and Autumn weather is pleasant but summer has high humidity and winter is freezing
Getting around
public transport is fantastic with trains every 3 minutes just make sure you have the route and platform changes worked out because some stops are very big and confusing. Highly recommend you purchase a JR RAIL PASS before you go as it will not only get you around locally but is grat to Get the Hirazi bullet train to travel around. It took us 1 and a half hours to Hiroshima< 3 and a half to Tokyo and great places like Kyoto, Nara and Miyajima.
Must see
Kyoto for history and temples. Arishiama just past Kyoto, walk down hill past the buzzing resturants and shops and you come across the most beautiful calming river seen ( stunning at cherry blosom time). Nara where wild deer wander the steets. Hiroshima mueseum is both sombre and uplifting. Miyajima, just past hiroshima, catch the ferry across to the island for historic temple etc.
A Traveller from Chicago ,ill
5.0
out of 5
Recommends this hotel
Posted 25 Apr 2010

“Best hotel value”

Japan is not cheap. But this hotel is well worth it. Best location: the hotel faces the famous Osaka castle and park. Best concierge staff: giving you details on every request.

Greg M from San Diego
5.0
out of 5
Recommends this hotel
Posted 15 Apr 2010

“Quite Nice”

The New Otani was a fine hotel. It was clean, the staff was efficient and very courteous, and the room was a standard western-style business hotel room. Perfectly spacious, with a nice view over Osaka Castle. It was very quiet. I cannot complain and would certainly recommend staying there. The only reason I cannot get super-enthusiastic about it is because it seemed a bit sterile. But frankly, that was just fine by me. It also seemed a bit isolated, but we took the subway (which stops a short block away) everywhere without problem. Bottome line: A very good choice to stay in Osaka.

A Traveller from Brazil
5.0
out of 5
Recommends this hotel
Posted 27 Jan 2010

“Great hotel!! The best”

The best hotel we stayed in Japan!!

Area recommendations
Nara, Himeji, Horyu-Ji and Spa World
Darryl W from Gold Coast, Queensland Australia
4.0
out of 5
Recommends this hotel
Posted 1 Dec 2009

“This hotel is excellent and not as expensive as you would imagine”

We were looking for a comfortable western style hotel and many of the reviews that we read on the "business hotels" worried us about room size, ability to have non-smoking rooms, traffic noise etc. We decided to pay a bit more and stay at a 1st class hotel. We were aware of the good reputation of the New Otani and were pleasantly surprised that it was not much more than most of the "business class: hotels we looked at. The Osaka castle view was excellent from our room and from the Sky Lounge. There were several restaurant options, we dined at one of the dearest and also at the cheapest - both were excellent. There were also many restaurant choices within a five minute walk, covering a range of budgets and every one we tried was very good. If you want to enjoy your stay in Osaka, we recommend the New Otani with confidence

Area recommendations
Osaka Castle Shinbaiashi Shopping Arcade Suntory Museum & Osaka Aquarium
Curtis D from Hawaii
5.0
out of 5
Recommends this hotel
Posted 23 Sep 2009

“Worth every yen”

Beautiful hotel very near the train station. The staff goes out of their way to be helpful. All spoke english. Pay the extra for a room with a view. 10 minute walk to places to eat local food or go to the castle. Would definately stay there again when in Osaka-Jo.

Traveller's tip
Other side of the river behind train station is great sushi.
Back to Hotel Details

Hotel New Otani Osaka

1-4-1 Shiromi Chuo-ku Osaka, 540-8578 Japan

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Nearby Points of Interest

  • Panasonic Square - 0.4 km / 0.2 mi
  • Osaka Castle Park - 0.7 km / 0.4 mi
  • Osaka Castle - 0.7 km / 0.4 mi
  • Osaka International Peace Center - 1 km / 0.6 mi
  • Kema Sakuranomiya Park - 1.1 km / 0.7 mi
  • Mint Museum - 1.2 km / 0.7 mi
  • Tamatsukuri Inari Shrine - 1.4 km / 0.9 mi
  • Osaka Museum of History - 1.5 km / 0.9 mi
  • Sanko Shrine - 1.9 km / 1.2 mi
  • Tenjinbashi-suji Shopping Arcade - 2 km / 1.3 mi
  • Nakanoshima Park - 2.2 km / 1.4 mi
  • Osaka Museum of Oriental Ceramics - 2.5 km / 1.5 mi
  • Osaka Public Nakanoshima Library - 2.7 km / 1.7 mi
  • Osaka City Hall - 2.9 km / 1.8 mi
  • Festival Hall - 3.3 km / 2 mi

Location Highlights

  • In business district
  • Water nearby
  • Theme park(s) nearby
  • Train station nearby
  • Metro station nearby
  • In city center
  • Convention center nearby
  • In historical district
  • On river

The closest major airports to Hotel New Otani Osaka are:

Osaka (ITM-Itami) - 13.9 km / 8.7 mi

Osaka (KIX-Kansai Intl.) - 38.8 km / 24.1 mi

The preferred airport for Hotel New Otani Osaka is Osaka (KIX-Kansai Intl.).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Osaka, Japan (KIX-Kansai Intl.)

Area:

Nakanoshima - Osaka Castle, Osaka, Japan: This district, previously a major rice market, showcases the changes Osaka underwent when Japan was opened to the West. Aside from nearby Osaka Castle, the historic walking course along Mido-suji Avenue is popular with visitors for its featured turn-of-the-century architecture. Nakanoshima Park, situated between the Dojima and Tosabori Rivers, includes a garden with 4,000 varieties of roses and the Museum of Oriental Ceramics well-known for its collection of Chinese and Korean pieces.

Hotel New Otani Osaka

1-4-1 Shiromi Chuo-ku Osaka, 540-8578 Japan

Most recent booking for this hotel: less than 6 hours ago.
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