Front of property

Reviews of Wyndham Lake Buena Vista Disney Springs® Resort Area

4 out of 5
Wyndham Lake Buena Vista Disney Springs® Resort Area
1850 Hotel Plaza Blvd, Lake Buena Vista, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 1390 out of 2640 reviews" "
Rating 8 - Good. 671 out of 2640 reviews" "
Rating 6 - Okay. 335 out of 2640 reviews" "
Rating 4 - Poor. 123 out of 2640 reviews" "
Rating 2 - Terrible. 121 out of 2640 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

cinnamon

Travelled with family
Disliked: Staff & service, property conditions & facilities
Was horrible experience. I was double charged for resort fee parking and security deposits. I tried using the phone in room to call the front desk for extra blankets. The phone in room didn’t work to call and hotel service. I tried calling from phone 3 times it rang and rang then Someone picked up and immediately hung up . I had to go to the front desk and wait while 4 people were checked in to get blankets
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, ideal location for vacations
Stayed 1 night in Mar 2024

8/10 Good

Patricio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great price. Didn’t know when booking this hotel that it’s considered one of the Disney resorts and so enjoyed all the Disney perks at a morr affordable price. Lobby also smells amazing.
Stayed 2 nights in Mar 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, amenities
Property was in excellent walking location to Disney Springs. Rooms and service were below average. Pool area was nice.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location…walkable to Disney Springs. Close to all Disney parks. Easy access to all major roadways. Hotel amenities were great…pool area was very nice with lots of chairs and a pool bar. Room was very clean with a great view of the Orlando skyline. Only issue was the high pressure pitch to attend a session on the Wyndham vacation club in exchange for reduced price Disney tickets. Would definitely stay here again and I would recommend it
Stayed 6 nights in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Jamie,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Maurice,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel room and friendly staff
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Helen,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

MUHAMMAD ZEESHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is amazing. Property is decent too.
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Muhammad Zeeshan,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Timothy, Omaha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was perfect, the free transportation to the Disney parks was absolutely fantastic. Walking distance to Disney Springs was a definite plus. Thank you Wyndham!
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Timothy,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 Okay

Sarah

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
They didn’t give us access to our room until far past check in time. Kept telling us to come back and that they would call. Great area, beautiful lobby. Beds are terrible.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Sarah,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards

8/10 Good

Meredith, Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Meredith,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 25 Mar 2024
Dear Juan,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have direct access to disney springs via the bridge.
Stayed 4 nights in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Miriam,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Brittanny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly from outside when you pull up to check in and everything else.The rooms have some cosmetic damages from age but overall very nice and it always feels and smells very clean. Beautiful view of Disney Springs available and you can see the Magic Kingdom fireworks as well as the Epcot ball when you choose that view. Our new favorite hotel in Orlando
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Brittanny,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 Okay

Jorge

Travelled with partner
Liked: Amenities
The room was dusty carpet was dirty and the ac sounded like a 757 taking off other than that it was okay
Stayed 3 nights in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Jorge,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

2/10 Terrible

Clarali

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Clarali,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

6/10 Okay

Mandie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and nice decor. A lot of instructions but none on how to use the elevator to get to our room causing frustration.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Mandie,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Steven J.

Travelled with family
Liked: Cleanliness, staff & service, amenities
We’ve stayed here twice for it’s proximity to Disney…it’s ideal for when you’re not spending a lot of time at the hotel…the rooms are clean…the shared pool and bar leave a bit to be desired but even so, not bad by any stretch.
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Steven J,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Too many extra taxes added on. No microwave and towels were scratchy. The shampoo and shower gel were in tiny bottles that we couldn't squeeze out. Very convenient to Disney Springs.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 22 Mar 2024
Dear Jay,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Every staff member that helped us was extremely professional. The walk ability to Disney Springs was perfect. The pool was such fun for my grand daughter. The shuttle service to Magic Kingdom was efficient. We would stay again!
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 15 Mar 2024
Dear Joanne,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 Okay

Juan, Atizapan

Travelled with family
Nothing special about this property. Regular staff. Food in the cafeteria is not good. Restaurant buffet pricey.
Stayed 6 nights in Mar 2024
Response from Voice of the Customer on 15 Mar 2024
Dear Juan,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 Excellent

Vicki

Liked: Staff & service, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love that it is so close to Disney Springs!
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 15 Mar 2024
Dear Karen,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 Excellent

YANIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to go walking to Disney Spring.
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 15 Mar 2024
Dear Yania,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great, location is great. My only complaint was the power outage they had at night due to a city regulation test of some sorts.
Stayed 3 nights in Mar 2024
Response from Voice of the Customer on 15 Mar 2024
Dear Robert,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards

10/10 Excellent

Canmar

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing every time
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Canmar,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness
A great location easily walkable to Disney Springs
Stayed 3 nights in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Jacqueline,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

2/10 Terrible

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Mark,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close it is to Disney Springs and transportation to the parks. Wish there was a microwave in the room.
Stayed 5 nights in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Sara,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Cece

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property and super close to Disney springs
Stayed 2 nights in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Cece,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Dana,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Margaret

Travelled with partner
Liked: Property conditions & facilities
Staff excellent. Convenient walk to Disney Springs. Hotel clean. Coffee shop handy but would have liked a nicer on site restaurant for dinner.
Stayed 1 night in Feb 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Margaret,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally next to Disney Springs.
Stayed 4 nights in Feb 2024
Response from Voice of the Customer on 11 Mar 2024
Dear Carmen,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

PAVADEE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and great location
Stayed 6 nights in Feb 2024
Response from Voice of the Customer on 5 Mar 2024
Dear Pavadee,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property close to Disney Springs!
Stayed 3 nights in Feb 2024
Response from Voice of the Customer on 5 Mar 2024
Dear Matthew,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 Okay

Walter

Travelled with family
Liked: Cleanliness, staff & service
Wonderful location to Disney World. The mattress and pillows were very comfortable, nice linens as well. Bathroom was dated but everything works. I would NOT recommend the buffet breakfast. It was very expensive and most of the precooked food was not even warm. For $27. PP, I think they could serve much better food to their guests.
Stayed 2 nights in Feb 2024
Response from Voice of the Customer on 5 Mar 2024
Dear Walter,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Suzana

Stayed 2 nights in Feb 2024

10/10 Excellent

Danay

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location close to disney spring
Stayed 2 nights in Jan 2024
Response from Voice of the Customer on 1 Mar 2024
Dear Danay,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

4/10 Poor

Joyri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty, outdated rooms.
Stayed 2 nights in Feb 2024
Response from Voice of the Customer on 1 Mar 2024
Dear Joyri,Thank you for taking the time to write a review. We offer our sincerest apologies for the disappointment you experienced during your stay with us. Please knowthat we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to the area.Kindest Regards,

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice
Stayed 4 nights in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Ken,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Anne Margareth

Stayed 4 nights in Feb 2024

6/10 Okay

Omar

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2024

10/10 Excellent

Susan, Jupiter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel numerous times. I love the location to Disney Springs.
Stayed 2 nights in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Susan,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Gabriela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Disney Springs. Very clean hotel and spacious rooms. Self parking is an extra $22/night.
Stayed 3 nights in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Gabriela,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

8/10 Good

Mellissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great stay here! The location is very convenient to Disney Springs and was a safe, easy walk. Facilities are a bit dated, but well kept. Buffet was pricey, but tasty. Convenience store was handy. Pool was nice and the food and service at the pool was the best we experienced at the property. We would stay again!
Stayed 6 nights in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Mellissa,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
My family and sister always choose to stay at Wyndham Lake Buena Vista every time we come to Orlando. The Pool is amazing as well as the food there.
Stayed 1 night in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Lisa,Thank you for taking the time to write a review. We are so happy to know you enjoyed your stay with us! We hope that you will consider staying with us whenreturning to the area.Many thanks and kindest Regards,

6/10 Okay

Linda

Travelled with family
Disliked: Staff & service, amenities
The property is dated. I felt pressure from more than one staff to buy tickets or other things from them. Limited dining on site.
Stayed 1 night in Feb 2024
Response from Voice of the Customer on 27 Feb 2024
Dear Linda,Thank you for taking the time to write a review. We are happy to know you enjoyed your overall stay with us and sincerely apologize for the disappointments youexperienced. Please know that we have forwarded your concerns to management for review. We hope that you will consider staying with us when returning to thearea.Kindest Regards,