Ratings based on 775 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great location for Universal Studios and City walk

Posted 25-Jul-2015
Pros: Location, facilities, comfort
Cons: Car Parking charges
Location: All the Orlando theme parks and facilities were close by
Hotel is very comfortable and well located. The pool area was good and the range of restaurants and cafes were of a high standard, if a little expensive. Great to be able to walk to the Universal complex of theme parks and City Walk restaurants in a few minutes and the early and fast track complimentary entry to the parks and rides was welcome although not truly fast track as waits were still long. The popular rides were not included on the fast track which made the gesture a bit pointless but early admission made up for this. Car parking expensive at 27 dollars a day; in reality this amounted to the equivalent of £180 for a 10 day stay. I wouldn't expect to pay that in central London, so this was a bit of a downer.
4 out of 5
Recommended
for Everyone
by A verified traveller from Lund

Bra läge invid Universal

Posted 25-Jul-2015
Fint boende med max 10 min gångavstånd till Universal. Vänlig och hjälpsam personal! Det enda negativa var poolen som var för grund.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jul-2015
We stayed on the club level and the staff there was amazing!!! Best place to stay on property!!
5 out of 5
Recommended
for Families
by A verified traveller from Glasgow

Hotel next to Universal

Posted 18-Jul-2015
Pros: Good position right next to Universal, parking only $20 for overnight stay and you get Express passes for the parks.
Cons: Swimming pool only 4 feet deep, ok for young kids but not for the big kids, especially me!
Location: Obviously plenty to do nearby, next to Universal and close to International Drive......
Great hotel to stay at for a trip to Universal. We stayed one night and got Express passes for two days, with this little bonus you get round the parks pretty quick giving you time to take in all of the attractions and not just the big rides.
5 out of 5
Recommended
for Families
by A verified traveller from Edinburgh, Scotland

Something for everyone

Posted 16-Jul-2015
Pros: We didn't have to go far to enjoy ourselves, it was clean and spacious.
Cons: I couldn't put a finger on anything we didn't like but there is always room for improvement, nothing is perfect
Location: The location is good, pretty near all the parks so we didn't have far to go.
We had 4 kids aged 1-9years in our party, they all loved it even the little one. we felt that they were safe and easy to keep an eye on. The grown ups enjoyed it too.
5 out of 5
Recommended
for Everyone
by A verified traveller from savannah, ga

Great location!!

Posted 13-Jul-2015
Very easy going back and forth to the parks. Very safe and very reasonable especially considering the inclusion of fast passes in the stay.
5 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow, Scotland

Great hotel but very pricey food & drink

Posted 08-Jul-2015
One night stay at this gorgeous hotel within walking distance to parks. Room was superb as were the staff. However, very expensive for food & drink even at the pool bar. Would still highly recommend especially with express pass included in your room price. We loved it & would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

Great resort closest to Universal Studios.

Posted 05-Jul-2015
Amazing resort that is not too big to be walking the whole time or spending too much time in the elevators. 6 minute walk from the parks and Citiwalk make it a great location as well. The express passes included with your stay are well worth it as well. Means you don't have to spend all of your vacation in the lines for the rides.
4 out of 5
Recommended
for Everyone
by A verified traveller from B

Cool hotel

Posted 04-Jul-2015
Highly interesting and exciting hotel, providing the extra on top of a day or two in the parks. The "do what you like" feeling is fantastic
4 out of 5
Recommended
for Everyone
by A verified traveller

The rooms were spacious/next to universal studios

Posted 28-Jun-2015
Easy & express check-in and check-out. However, we had a small issue with concierge. Our rooms were not cleaned on the 2nd day & when we complained to concierge (we called 5 times) we were told housekeeping was busy. When we spoke to housekeeping they said they were unaware about our request because concierge had not informed them.