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Reviews of The Eo Inn - Downtown

3 out of 5
The Eo Inn - Downtown
227 N Eola Drive, Orlando, FL

Reviews

8.0

Very good

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 320 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, only problem was tge shower drain did not drain ir at least was very slow. Very nice, otherwise.
Stayed 1 night in Apr 2024

10/10 Excellent

Keymani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The EO Inn is located on the northeast corner of the lively and beautiful Lake Eola Park. The staff was friendly and accommodating. The morning of my stay, I called requesting an early check-in and it was an easy ask. Although I arrived later than planned, Anthony assisted in a seamless check-in process. My room was clean and felt fresh. I appreciated the functional furniture and the Kuerif/mini fridge setup. Checking out was a breeze - less than five minutes. The lobby had wrapped pastries which is great for people in a rush like I was!
Stayed 1 night in Apr 2024

10/10 Excellent

Octavio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location near Lake Eola and downtown Orlando.
Stayed 1 night in Apr 2024
Response from Angie on 22 Apr 2024
We appreciate your feedback. :)

6/10 Okay

Manitta

Stayed 1 night in Apr 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
Thank you for your feedback. We treat everyone with respect and kindness.

10/10 Excellent

Marines

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
We are glad you enjoyed your stay. Please come again:)

4/10 Poor

April

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is trying. It has a cool look and vibe that they are going for but its really lacking in a lot of areas. Like basic things were broken or messed up. Ok for a one night stay, but would not recommend.
Stayed 1 night in Mar 2024
Response from Angie on 22 Apr 2024
We are sorry to hear you feel this way, we are currently working on renovation in and around the hotel.

8/10 Good

Chad

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Joane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I had the pleasure of staying at this cute boutique hotel! The building is older but the furniture is pretty modern. It is close to downtown with plenty of restaurants and bars and shopping options. There is a bit of construction going on but no traffic. The staff was AMAZING, everyone was super attentive and even the housekeepers welcomed guest with smiles which I have never experienced even in the fanciest hotels. Parking was easy they give you a pass to park and even when coming in later , we still managed to park with no issues. The rooms can be updated a bit but hey for a place to sleep and a nice hot shower , what more did you need? I will be staying here again when I’m in Orlando.
Stayed 1 night in Mar 2024

8/10 Good

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Clean, cute rooms, comfortable bed. Lots of little perks.
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Mar 2024

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service
Cute property. A Iittle older. Needs more conveniently placed electrical outlets. Not sure if the "Queen" bed was really a queen, and was too firm. Wonderful staff!
Stayed 1 night in Mar 2024

4/10 Poor

Janine

Business traveller
Disliked: Staff & service, property conditions & facilities
The door to my room required me to lift it up and push with force in order for it to shut. The room was clean but rundown and upholstered headboard and blinds were stained. Rust in bathroom. Outlet next to bed did not work. I would not stay here again.
Stayed 3 nights in Mar 2024

6/10 Okay

Debbie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Beds are horrible!!
Stayed 1 night in Mar 2024

8/10 Good

Ilianis

Liked: Staff & service
The place
Stayed 1 night in Mar 2024

10/10 Excellent

Reny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older boutique hotel with older charm Convenient to everything downtown. Was great for my one night stay. Staff excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Cute rooms. Convenient location. Reasonable rate.
Stayed 1 night in Feb 2024

6/10 Okay

Christine

Stayed 1 night in Feb 2024

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service
The place is perfectly located for the area. Lots of great restaurants and parks around the area. The hotel is aged. Definitely could use some upgrades. The staff was very friendly and helpful. Brewery attached to the opposite end is a plus as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed by myself and was look after very well!!! Early check in a coffee was great! I felt very protected here. Thanks very much I’ll be back 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
The EO Inn was a wonderful place to stay! They made me feel very welcome. The park next door is beautiful and the surrounding area is really nice! The Continental breakfast was the best I’ve ever had, too!
Stayed 1 night in Feb 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good customer service
Stayed 2 nights in Jan 2024
Response from Angie on 11 Feb 2024
thank you for your feedback

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

10/10 Excellent

Dr. Kellee

Stayed 1 night in Jan 2024

8/10 Good

Ruth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Angie on 25 Jan 2024
Thank you for your feedback.

6/10 Okay

Jonathan

Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Kenneth, San Diego

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No closet or wardrobe to hang clothing. Smoke detector missing hanging wires. Sliding shower door missing. Bathroom door frame rusted away at base and unstable. Bathroom door kick panel bent outward and could catch a foot. Very unsafe. Shower rack missing and rusted mount exposed. No dresser. Ceiling trim missing or hanging down. Ceiling delaminating in bathroom. Mold on tile and trim in bath. Bed legs detached and just wedged back into place. No rug. Front door barely closed and locked. Tv remote not working. Tv had burned out pixels. I wish I could upload the many pictures of these issues. I’ve stayed here a few times and never seen things in this state of disrepair. Very unclean and unsafe. Staff was friendly and pleasant, but the condition of this property is unacceptable.
Response from Angie on 25 Jan 2024
Thank you for bringing this to our attention however we are currently working on maintenance throughout the hotel your review is greatly appreciated thank you for your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
A sour experience
Another guest threatened our safety by envading our privacy and pounding on the wall. We asked the consierge to dial 911 and no action was taken. The unprofessionalism and hostile environment made us never want to return here again.
Stayed 1 night in Jan 2024
Response from Angie on 27 Jan 2024
We are sorry to hear this has happened to you we do want to assure you that police were contacted when requested but you had left the premises before they could show, upon further investigation we found that the other party involved was trying to get into his room before you approached them. We take the safety of our guest very seriously. Sorry for the inconvenience this has caused you.

10/10 Excellent

Honey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely not the newest nor most fancy on block. However was very clean . All staff was nice and helpful. Free grab and go breakfast was nice, several options of pastries. Free keurig coffee 24 hours a day with several different flavor options. Everything worked as should , plenty of hot water. Again just very old. But for the money , it’s definitely worth it.
Response from Angie on 11 Feb 2024
We appreciate your feedback; our hotel is on the older side 100 years old to be exact! we are glad to hear you have enjoyed your stay with us please come again

2/10 Terrible

Jean

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service.
Stayed 3 nights in Jan 2024

8/10 Good

Rosa, Carrollton

Travelled with partner
Liked: Staff & service, amenities
Stayed 1 night in Jan 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
recent January stay
Pros: Location is excellent, great breakfast, outstanding service (front desk staff is so friendly), price. Cons: dirty room, a bed that feels like a waterbed, broken/loose tiles in the bathroom, carpet is filthy, all the doors look like the rooms have been broken into
Stayed 1 night in Jan 2024
Response from Angie on 27 Jan 2024
Thank you for the feedback, we are actively working on updates and remodels inside and outside of the building, All doors in the hotel are very safe and have never been broken the building is also 100yrs old so wear and tear is natural but always taken care of.

8/10 Good

D Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
If you are looking for glitz and glam you will be let down. This is a quaint old hotel that is perfect for those not accustomed to Ritz Carlton standards. Safe, clean, awesome grab and go breakfast. Convenient to downtown activities and accommodating staff.
Stayed 1 night in Jan 2024

6/10 Okay

Fernando

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

6/10 Okay

Heinrich

Liked: Cleanliness, staff & service
Lights glaring, too bright. No USB charging station. Room telephone not connected.
Stayed 1 night in Jan 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool little hotel
Very good value, convenient and clean. Would stay again.
Stayed 1 night in Jan 2024
Response from Angie on 11 Feb 2024
Thank you for your feedback

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Price
The hotel staff were very friendly and the complimentary breakfast included a wide assortment of tasty offerings. Additionally, there was complimentary lemonade that was very refreshing. The room was nice and clean although it did not have a desk (so it's not easy to work from). Additionally the room door was a bit out-of-plumb. All together, I would happily stay in the Eo Inn again.
Stayed 1 night in Jan 2024

2/10 Terrible

Joanne

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was bare bones! There was no desk (there was a small desk-like piece that the tv rested on which left no room for anything else), no dresser, no closet, no luggage rack! There was one sad looking, stained side chair that I did not want to place anything on. The bathroom was super tiny and the mini fridge sat alone on one wall on the floor. There is no carpet and no drapes. The only night stand is a flat surface about 1 ft square. The smoke detector was missing…wires hanging from the ceiling,and corrosion and mold in the bathroom that was the size only slightly larger than those in airplanes. The only positives were 1) the staff was friendly 2) the bed was reasonably comfortable and 3) other than the corrosion/moldy area in the bathroom, it seemed fairly clean. I have photos if wanted. The Expedia site claimed it as an 8 out of ten, “very good” hotel. What a joke!
Stayed 1 night in Jan 2024

10/10 Excellent

Angela Marie, las vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect small boutique hotel, I’ll definitely visit again
Stayed 1 night in Dec 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, great staff
Stayed 1 night in Dec 2023

2/10 Terrible

Benjamin

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Internet was terrible. Furniture was from a thrift store.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kyra

Travelled with family
Liked: Staff & service
Good
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
On the Lake
Great location for business around downtown Orlando. Especially fun to walk to and from Dr Phillips Center.
Stayed 1 night in Dec 2023

2/10 Terrible

Janet

Disliked: Cleanliness, staff & service, property conditions & facilities
The TV would not come on and they could not get it to work! The heat did not work. I was freezing all night and the carpet was damp. I would not recommend it to anyone.
Stayed 1 night in Dec 2023
Response from E O Inn management on 9 Dec 2023
Our deepest apologies for your inconvenience. We have corrected the maintenance issues in that room. We are working on remodeling the outdated rooms and updating the current rooms with extra amenities. Again, our apologies for your unsatisfactory stay.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and professional people
Stayed 1 night in Nov 2023
Response from E O Inn management on 9 Dec 2023
Our pleasure thanks you for you stay with us.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023