Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
68% of guests recommend
2.4 Room cleanliness
2.5 Service & staff
2.5 Room comfort
2.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Orlando, FL

Not

Posted 26-Sep-2014
Pros: location
Cons: the whole hotel
Location: good
The staff in general is ridicules. They have poor customer service skills. The housekeepers are sorry. Never been to a hotel who do not have wash cloths. They only give you towels. The location is perfect for now. That is the only reason I am staying there.
2 out of 5
by A verified traveller

Hotel to just sleep in.

Posted 24-Sep-2014
Pros: Buffet.
Cons: Everything!!
Location: Universal, Disney, All the parks.
Hotel had a weird smell. Garbage was on the hallway floors. We never saw staff members, only the front desk clerk. Couldn't use the pool because it was very very dirty. The breakfast buffet was okay and the price was awesome.
2 out of 5
by A verified traveller

Posted 23-Sep-2014
They ran out of towels and hand towels while I was staying there.
2 out of 5
by A verified traveller

I can't believe I paid to stay here

Posted 22-Sep-2014
I would rather sleep in my car than stay here again.
2 out of 5
by A verified traveller

Ok for price .. But horrible for vacation experien

Posted 10-Sep-2014
Ok for the price but horrible for vacation experience , everything needs to be updated from clocks to telephone not working. Also were no face towels avail.
1 out of 5
by A verified traveller from Atlanta

Awful experience!

Posted 05-Sep-2014
Do not stay here. The place is filthy!! Expedia should not list this property.
1 out of 5
by A verified traveller

Posted 05-Sep-2014
Did not feel safe! It was the most run down hotel I've ever stayed in. Wifi didn't work but we were charged for it in a resort fee.
1 out of 5
by A verified traveller

Outdated and dirty

Posted 30-Aug-2014
Unfortunately pool was nasty with debris hot tub was empty and water feature was green with algae. ..
1 out of 5
by A verified traveller from Tallahassee, fl

Broken, so much broken

Posted 26-Aug-2014
Pros: The A.C. Worked.
Cons: Clean it, repair it.
Location: Right by I-4 (and the county jail)
Dingy and dirty. Fitness center? Treadmills broken. I needed to screw back together the water control in the shower. There were patches on the walls that were never repainted. The breakfast buffet in the morning cost money AND it was very poor quality. This was not worth the money paid for it.
3 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Easy To Access, Cheap Rooms

Posted 24-Aug-2014
Pros: The hotel staff was warm and friendly.
Cons: The air conditioning in the room seemed lacking. It took a good while to cool down, and the system leaked leaving a wet carpet.
Location: Located close to Downtown, 408 Toll Road, and Millennia.
Upon arriving into the lobby, this hotel seems great. It's elegant and beautiful. Going into the room is a different story. The hotel itself is located right next to the highway, so you hear all of the night traffic. The closet area light didn't work. Though I was pleased that the beds were nice, soft, and extremely comfortable. The refrigerator was not powerful enough to keep food cool. There were not enough power outlets - I had to unplug the in-room radio/alarm clock in order to charge my phone and laptop. The bathroom was nice, though turning on the shower is a bit confusing the first time. My biggest issue with the room was the air conditioning. The AC unit leaked profusely which leaves a large wet carpet area, which was really uncomfortable to walk across every time. It also seemed to take a while to cool the room - this is Florida, if I wanted to be warm and humid I'd just stay outside vs in a room.