Exterior

Reviews of Ramada by Wyndham Kissimmee Gateway

3 out of 5
Ramada by Wyndham Kissimmee Gateway
7470 W. Irlo Bronson Memorial Hwy., Kissimmee, FL

Reviews

7.2

Good

Rating 10 - Excellent. 1895 out of 5793 reviews" "
Rating 8 - Good. 1506 out of 5793 reviews" "
Rating 6 - Okay. 1034 out of 5793 reviews" "
Rating 4 - Poor. 602 out of 5793 reviews" "
Rating 2 - Terrible. 756 out of 5793 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paramjit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Woodley, Orlando

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you i had a great time and enjoy myself the room was clean and all and easy to park
Stayed 1 night in Apr 2024

6/10 Okay

elijah

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Kassandra

Travelled with family
Disliked: Amenities, property conditions & facilities
We liked that it was a place to stay but that was it. It could definitely use an upgrade, toilet seat was loose, bathroom light was falling off, mini fridge didn't work very good, no towels at the pool, lots of out of order signs in laundry room and then the agent that took me away from family time.
Stayed 5 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Kassandra,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit, and we offer our sincere apologies for any inconvenience you experienced in your room. Also, we're very sorry for any trouble you had locating towels for the pool. Your comments have been duly noted and will be promptly addressed with our team. We appreciate your feedback and wish you safe travels ahead.

8/10 Good

Deanna

Liked: Cleanliness, amenities, property conditions & facilities
There was plenty of lighting and I did feel safe. I liked the large bottles of body wash, body lotion and shampoo in the shower. The room is a bit outdated but not a deal breaker. Had a nice sand volleyball court, basketball court and very small mini golf. Pool was nice.
Stayed 2 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Deanna,Thank you so much for the review. We're happy you enjoyed your stay overall and appreciate your feedback, which will help us improve as a destination. We hope you'll visit us again soon.

8/10 Good

Donnel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great to stay at and was very convenient to get to and from Disney world .
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Donnel, Thank you for choosing to stay with us and for taking the time to leave your feedback. We're delighted to hear that our location was so convenient for your visit to Disney World. We strive to provide a comfortable and practical experience for all our guests, and we're thrilled that we met your expectations. Should your travels bring you back to the area, we would love to welcome you again.

10/10 Excellent

Holland

I called the first time and left a message, but they never returned my call. Other than that, the hotel was clean and centrally located. This is my second stay at this hotel and it’s a favorite already!
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Holland,Thank you for choosing Ramada by Wyndham Kissimmee Gateway, and we're glad to hear that we are one of your favorites! However, we're concerned about the missed communication and will address this to improve our responsiveness. We look forward to welcoming you back soon and ensuring another enjoyable stay.

10/10 Excellent

Linda

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Someone dumped there garbage from there car next to us and it was there 3 days later.
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Linda,We appreciate your feedback. However, we apologize for any concerns about cleanliness in the parking area, and we'll pass your comments along to the appropriate staff members. Should you be in the area again, please consider coming back to see us.

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice lounge area and a great pool. Room is excellent and very spacious.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Calvin,It was a pleasure hosting you at Ramada by Wyndham Kissimmee Gateway! We're glad our clean, spacious rooms and inviting pool impressed you. Please come see us again soon.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My go to hotel when visiting Orlando!
Stayed 4 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Andrea,We're proud to be your go-to hotel in the area, and we look forward to seeing you again at Ramada by Wyndham Kissimmee Gateway!

2/10 Terrible

Mahesh

Disliked: Cleanliness, property conditions & facilities
The bed BROKE in the middle of the night, with only a single person sleeping on a double bed ! ! ! The frint desk responded with "I shall inform the manager tomorrow", and did not provide another room. Was not able to sleep the rest of the night.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Mahesh,Thank you for sharing your experience. We're sincerely disappointed to hear about the inconvenience you encountered with the bed and the response from our front desk. Rest assured, we are addressing these concerns to ensure a more responsive and supportive solution for our guests in the future. We value your feedback and look forward to the opportunity to welcome you back and provide a more comfortable and pleasant experience.

10/10 Excellent

Arelis

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Second time here and my husband and I feel great about the hotel. Pet friendly which we love and 10 min from all Disney Parks.
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Arelis,We at Ramada by Wyndham Kissimmee Gateway appreciate your review. It is always wonderful to see familiar faces. We are pleased to be able to accommodate pets, and we hope our proximity to the parks is convenient for you. We would love to host you again.

4/10 Poor

Francesca

Travelled with family
Disliked: Property conditions & facilities
Your property really needs to be updated and your furniture is stained
Stayed 6 nights in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Francesca,Thank you for taking the time to leave a review. We are disappointed to hear your stay did not live up to your expectations and thank you for your feedback, which will help us improve the experience of future guests. We hope you will consider staying with us again in the future.

8/10 Good

Nettie

Travelled with family
Location was great. We stayed in the tower rooms.
Stayed 3 nights in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Nettie,Thank you for staying with us recently! We are delighted our excellent location suited your needs well, and we appreciate you mentioning it to your fellow travelers. It was a pleasure having you here, and we hope you return soon.

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location!
Stayed 7 nights in Mar 2024
Response from General Manager on 20 Apr 2024
Dear Jasmine,Thank you for your great review! We are delighted our fantastic location was the highlight of your visit, and we appreciate you mentioning it to your fellow travelers. It was truly a pleasure having you as our guest, and we hope you return soon!

10/10 Excellent

Jake, Lake Worth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check-in and property was in the middle of what we wanted to do so great location
Stayed 1 night in Feb 2024
Response from General Manager on 18 Apr 2024
Dear Jake,Thank you for your review and for giving us a perfect rating! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. It was truly a pleasure having you here, and we hope you return soon.

8/10 Good

leon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Gareth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Len

Disliked: Amenities, property conditions & facilities
The toilet did not work properly. The room key took several times to unlock the door. The front desk stated they would send maintenance to fix lock. They never showed. We were charged an additional $15 at checkin for a resort fee, even though I had paid for the room when I booked through expedia.
Stayed 1 night in Apr 2024
Response from General Manager on 16 Apr 2024
Thank you for leaving your review. We appreciate your feedback and apologize for any concerns with the keys. Rest assured, our maintenance staff will investigate and address this matter immediately. Also, please know that reservations made via third-party sites do not include certain taxes and fees, which is noted during the booking process. Nevertheless, we're sorry for any confusion. If you're in the area again, we hope you'll give us another chance to go above and beyond your expectations in the future.

10/10 Excellent

Abigail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was much better than I expected. It is perfect for those who are planning to visit the theme parks or go shopping. Check in and check out were really quick. Rooms look a little old, but they have the necessary amenities. Location is perfect. Walmart is next to it and other places are very near. Overall a very good experience.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Abigail,Thank you for sharing your positive experience! We're pleased our location was perfect for your theme park visits and shopping trips. It's also delightful that our quick check-in and check-out process increased your satisfaction. We are grateful for your review and look forward to welcoming you back to Ramada by Wyndham Kissimmee Gateway for another excellent stay!

4/10 Poor

Jordan

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Unclean rooms with mold issues and toilet issues, our room was flooded and smelled of pee and mold.
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Jordan, We're deeply sorry to hear about your experience during your recent stay with us. Rest assured, your comfort and satisfaction are our top priorities, and we apologize for falling short of your expectations. Please know that we take your feedback seriously and will address the concerns you've mentioned to ensure a more pleasant and clean stay for our future guests. Should you return to Central Florida, we hope you'll give us another chance to provide you with the stay that you truly deserve.

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property for the rate paid. Pool near building D was clean and stocked well with towels. Would definitely stay again.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Ariel,Thank you for choosing Ramada by Wyndham Kissimmee Gateway and for taking the time to share your five-star experience! We are delighted that our atmosphere and pool area added to the overall enjoyment of your stay. It was a pleasure to host you, and we look forward to welcoming you back soon for another memorable visit.

10/10 Excellent

Leonard

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

efrain

Stayed 2 nights in Apr 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convince and good price
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Kimberly,Thank you for taking a moment to share your experience at Ramada by Wyndham Kissimmee Gateway. We are proud to deliver great value to our guests, so we are delighted that you had a tremendous overall experience. It was a pleasure having you here, and we hope you will visit us again soon!

6/10 Okay

Astle

Liked: Cleanliness, property conditions & facilities
The room we stayed in was very dated
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Astle,Thank you for being our guest and sharing your valuable feedback. Our team is constantly working to improve our offerings, so we are sorry you had some concerns with our accommodations. Rest assured, your comments will be shared with the team, and we appreciate your suggestions. It was a pleasure to have you here, and we look forward to welcoming you back and impressing you further in the future.

8/10 Good

Andrew, fort myers

Travelled with family
Liked: Cleanliness
The room was clean but older. The bar/restaurant was not the best. The server was slow and would promise to bring things out. It never would. I wouldn’t recommend eating there.
Stayed 1 night in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Andrew,Thank you for your review! While we appreciate you highlighting our commitment to cleanliness, we are sorry to hear your dining experience fell short. Feedback like yours allows us to make improvements for our great guests, and we will be sure to take your comments into consideration. Safe travels, and we hope to have the opportunity to provide you with an even more exceptional stay in the future.

10/10 Excellent

alfred

Liked: Cleanliness, property conditions & facilities
Amazing location
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Alfred,We're delighted you enjoyed the convenience of our prime location! Your satisfaction is our priority, and we look forward to hosting you again at Ramada by Wyndham Kissimmee Gateway for another fantastic stay.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel check inn was easy and fast, our room which was a suite on 5th floor, in main tower was exactly as shown on web site, king size beds were comfy, the pull out coach bed had thin mattress, but we expected that, I don’t recommend for adults to sleep on but would be perfect for two children. The bathroom was huge with a massive big tub that you can almost swim in with plenty of hot water and plenty towels with Dove soaps. House keeping did the beds every day, they replenished everything and cleaned well. No issues with door keys, lots of free parking, friendly staff. The hotel is older but it seems to be well maintained and very clean grounds. You can go to any Disney park within 20 mins, Walmart is right next door, we could also watch Magic Kingdom fireworks from the 5th floor balcony on side of the building, There was also busses everyday showing up to take people to the parks, but we had a rental car. The hotel deserves thumbs up from us, we will for sure rebook at this Ramada again.
Stayed 7 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Amanda,Thank you for choosing Ramada by Wyndham Kissimmee Gateway and for taking a moment to share your outstanding review! We are thrilled that our friendly service, comfortable rooms, and attention to detail added to the enjoyment of your stay. Your feedback is greatly appreciated, and we are looking forward to welcoming you back for another five-star experience in the future.

10/10 Excellent

Marinesio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
From de outside view doesn’t look that good. But once you are inside the place very well maintained and clean
Stayed 3 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Marinesio,Thank you so much for choosing to stay with us at Ramada by Wyndham Kissimmee Gateway. Our goal is to provide every guest with pristine accommodations, so we're thrilled our commitment to this shone through during your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.

8/10 Good

Owaine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Parking was accessible. Wasn’t able to enjoy the amenities however, the area looked nice. Very close to the Disney parks.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Kimberly,Thank you for choosing to stay with us at Ramada by Wyndham Kissimmee Gateway. Our goal is to provide every guest with a great experience, so we're glad you enjoyed your overall visit. It's great to read you were able to fully explore our convenient location. The pleasure was all ours, and we hope you'll have the chance to take advantage of all that we have to offer on your next visit.

10/10 Excellent

Miguel

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and kind staff
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Miguel,Thank you for your review of Ramada by Wyndham Kissimmee Gateway. We're happy to hear you enjoyed our family-friendly amenities and top-notch service. It would be our pleasure to welcome you back anytime!

10/10 Excellent

Julaisca

Stayed 4 nights in Mar 2024

10/10 Excellent

joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Katrielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy check in
Stayed 1 night in Mar 2024
Response from General Manager on 9 Apr 2024
Dear Katrielle, Thank you for choosing to stay with us at Ramada by Wyndham Kissimmee Gateway. We pride ourselves on providing an excellent stay for our guests, and we are thrilled we could deliver for you. Come back again soon for a stay that is sure to go above and beyond your expectations.

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities
I used to think the Ramadas by Wyndham were a decent hotel but after staying in two recently, I will be staying elsewhere going forward. They’re all run down and dingy
Stayed 2 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Jessica,Thank you for choosing to stay with us during your recent trip. We're disappointed to learn we fell short of expectations during your visit. Rest assured, we will relay your concerns to our team to ensure our high standards of cleanliness and top-notch accommodations are being met. We appreciate your feedback and hope to welcome you back soon for a more exceptional stay.

8/10 Good

Crispin, Duluth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love location.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Crispin,Thank you for your recent stay at Ramada by Wyndham Kissimmee Gateway. We're happy to hear that you enjoyed your stay and took full advantage of the convenient Central Florida location. It would be an honor to host you again, so come back soon!

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel, muy buen trato del personal y la ubicación es muy buena pues está muy cerca de los parques de WDW
Stayed 12 nights in Mar 2024
Response from General Manager on 9 Apr 2024
Estimado Antonio,Gracias por su reciente estadía en Ramada by Wyndham Kissimmee Gateway. Estamos encantados de saber que disfrutó de nuestra excelente propiedad, ubicación privilegiada cerca de los parques de Disney y que nuestro amable personal pudo ayudarlo. Esperamos volver a verte pronto!

6/10 Okay

Shenece

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and friendly. I ran late checking out because I was in a meeting with another hotel 3 min away from them. They knew exactly who I was when I returned. Hopefully they will still give me my money back. The only problem I had is when my son and I was going to Disney World. They claimed the shuttle called them and told them they would be late. I believe they do not really have a shuttle. This is my 2nd time staying here, and I WILL stay again.
Stayed 2 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Shenece,We are pleased to hear that you enjoyed our friendly staff. They are always willing to lend a helping hand when needed. We apologize that certain aspects of your visit were not seamless. For future reference, our shuttle schedule is posted behind our check-in desk. This will provide updated arrival and departure times. Nevertheless, it was a pleasure hosting you, and it would be an honor to welcome you again. We look forward to seeing you again!

10/10 Excellent

Astrid

Stayed 4 nights in Mar 2024

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the outdoor space of the property with the swimming pool, the courtyard containing the pool tables and chess set. The breakfast buffet was also a nice bonus for the great pricing of the accommodations.
Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Anna,Thank you for taking a moment to share a review about your recent visit. Providing an enjoyable stay for our guests is what we strive for. Thanks again, and safe travels!

10/10 Excellent

Lionel CJ, Willemstad

Travelled with family and small children
It's location near Disney. Needs a face lift, some updates just like the one in Miami. King size beds, shower
Stayed 9 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Lionel,Thank you so much for choosing to stay with us at Ramada by Wyndham Kissimmee Gateway. We're thrilled our commitment to providing comfortable accommodations shone through during your visit. It's also great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back soon.

6/10 Okay

Napoleon, Ft Myers

Travelled with family
Liked: Amenities
The property itself is ok, as well as the rooms. The pool is great. The water is clean and the towels are clean. I just gave 2 issues with this property. I got to the hotel a few minutes before 3 pm and the rooms weren't ready. I was told check in wasn't till 4 pm. Fine, no problem. At 4 pm the rooms weren't ready and it didn't seem particularly busy that day. We finally got our rooms at 4:30. That was my first issue. When we walked into the rooms, we found trash on the floor and the mini fridge had juice spilled on the bottom. These things should of been taken care of. Everything else was good. I do recommend this hotel especially at this price point.
Stayed 3 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Napoleon,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our inviting pool added to your experience and that your overall stay was pleasant. However, we apologize for any concerns about cleanliness and for any delays during check-in. We'll look into your comments further, and we hope to see you again soon.

2/10 Terrible

Zulema

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I had to call room service 5 times in 5 different days cause no one came to clean the room terrible carpet smell. Rude customer service. Laundry service doesn’t work.
Stayed 8 nights in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Zulema,We appreciate you sharing your feedback. Rest assured, we are committed to addressing these issues to improve our guest experience. We hope for another opportunity to demonstrate our dedication to your comfort and satisfaction.Respectfully,Management Team

10/10 Excellent

Yesenia

Liked: Cleanliness, property conditions & facilities
The service was great and the room very comfortable..
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Yesenia,Thank you for sharing your experience at Ramada by Wyndham Kissimmee Gateway! We're thrilled that you found our service exceptional and your room cozy. We strive to create a comfortable environment for all our guests, and we look forward to welcoming you back for another delightful stay!

8/10 Good

Iran

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean place with friendly staff. I have stayed in this place many times and I am always happy. I definitely recommend this hotel, but please stay in the tower
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear Iran,It's always a thrill to welcome back a valued guest, and we sincerely appreciate your thoughtful recommendation. We work hard to meet expectations like yours, and we’re happy to hear our hospitable team and high standards of cleanliness hit the mark for you. Thank you for your review, and we look forward to your next stay!

8/10 Good

JGail

Liked: Cleanliness, amenities, property conditions & facilities
The front desk clerk was super nice when I checked in and made sure I understood where my room was on the map (it was extremely late...after 1 am) so that I didn't get lost. The room was very clean, which is what mattered most, even if a little dated. The inner courtyard is absolutely adorable and set up to enjoy whether it rains or if the sun is beating down.
Stayed 1 night in Mar 2024
Response from General Manager on 7 Apr 2024
Dear JGail,Thank you for sharing your experience at Ramada by Wyndham Kissimmee Gateway. We're thrilled that our front desk team member provided excellent service during your check-in and ensured you felt comfortable finding your room. It's also wonderful that you found your room well-kept, and we appreciate your feedback on its appearance. We are grateful to have had the opportunity to host you, and we look forward to your next visit!

10/10 Excellent

Cynthia

Stayed 7 nights in Mar 2024

4/10 Poor

Weissenberg

Stayed 1 night in Mar 2024