Ratings based on 715 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Nottingham

Great apartment in a great location

Posted 18-Sep-2014
Pros: We had a 2 bedroom apartment which was very spacious and comfortable.
Cons: The sofas and chairs in the lounge area could do with being updated as they were looking a little tired.
Location: Plenty of restaurants and shopping within a few minutes drive. Great location for all the theme parks.
These apartments are in a great location and had everything you could need for a self catering holiday in Florida.
5 out of 5
Recommended
for Everyone
by A verified traveller from Florida

Home away from home

Posted 15-Sep-2014
This was my fourth stay at this resort and my experience was great once again. This time my family stayed with me and they fell on love with our room as well. I had a surprise family member attend and I needed to upgrade to a larger room and thanks to thanks to the manager Connie for not only making that option possible, but for also making it a simple transition. The customer service is excellent and this resort is more like a home versus a hotel. I wouldn't stay anywhere else when visiting Orlando. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

Great resort for a great price

Posted 11-Sep-2014
We walked in to check in and received the warmest welcome. From orange water to crayons for the kids, it's was a great welcome. The condo was huge, definitely older but it was remodeled nicely, great super clean kitchen and lots of square footage. Definitely would stay again as we have a large family and this worked out perfect!
5 out of 5
Recommended
for Everyone
by A verified traveller from Cape Breton

great place

Posted 10-Sep-2014
Pros: every thing
Cons: nothing
Location: great
great place great staff great pool area very clean
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 05-Sep-2014
The hotel is near every place you need. Between 10 to 20 min to all best atractions of Orlando. It's cleary and cleany. I'ts small and easy to stay. I will be back for the next trip to Orlando.
2 out of 5
Recommended
for Everyone
by A verified traveller from Deland, FL

Disappointed. Not what I expected from Polynesian

Posted 05-Sep-2014
Pros: Lovely hotel, beautiful grounds, very good
I stayed at this hotel during the Labor Day weekend. I stayed here many times before and never had a problem. I enjoy taking a break and spending time relaxing at this hotel. This weekend; however, was different. The people staying above me were stomping and banging on the floor very loudly. I was concerned that they were fighting. I called the front desk and told them so. The lady at the front desk said that their policy was not to do anything until after 10:00 pm. At 11:30, I called again. She said that she would try to send someone. Nothing was done. I called again at 12:30, and someone else said that they would send someone. Still nothing. I banged on the ceiling. The noise went on all through the night. 3:00, 4:00 in the morning, the noise went on. When I finally went to sleep, I woke up before 8:00 due to the noise. When I checked out, I informed the front desk. I was very upset and asked to speak to the manager. The manager said that if she had known, she would have gone as far as to ask the people to leave if they did not stop the noise. How many times do I have to call to get someone to tell the people to quiet down? "I am so sorry. Please come visit us again". This is the response that I got from the manager and the person at the front desk. It seemed as if they were reading from a script and could care less about my complaint. Again, not what I expected from Polynesian Isles.
5 out of 5
Recommended
for Everyone
by A verified traveller from Twin City, GA

Great Place

Posted 02-Sep-2014
Pros: Their location, the cleanness, everything close by
Cons: There's always room for improvement, but as is you will like to stay there again.
Location: Disney, Universal are only minutes away
After making the reservation, we were hesitant, but when we pull into their ground everything change. Beautiful well kept, well maintain and their staff was great, pleasant doing their best to accommodate you. We will booked again.
5 out of 5
Recommended
for Everyone
by A verified traveller from r

Good price

Posted 01-Sep-2014
Very clean safe and quite we enjoyed our stay thier the pool and the hot jacuzzi was very nice
5 out of 5
Recommended
for Families
by A verified traveller

Excellent hotel, close to Orlando's attractions

Posted 01-Sep-2014
Excellent hotel for a family - very good sized appartment type rooms which were clean and cool in the Florida heat. Very helpful staff members as well - I would definitely recommend this hotel to other families staying in Orlando.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ft. Lauderdale

Nice hotel, close to Disney

Posted 01-Sep-2014
Pros: The 2 bedroom suite
Cons: Make the drape in the k Living room able to be completely drawn for privacy instead of just having a transparent curtain.
Location: The location is perfectly situated near to everything.
We only spent 1 night but the 2 bedroom suite was great and really felt like home away from home. We regret that we did not have enough time to utilize any of the amenities.
Comment from Hotel Management
04-Sep-2014 by Diamond, Hotel Management
Thank you for staying at the Polynesian Isles Resort. We are glad to hear you enjoyed the accommodations. We look forward to your return for a longer stay where you can fully utilize all of our wonderful amenities and on-site activities.