Ratings based on 2,183 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom norton nb

four bedroom house with private pool

Posted 21-May-2015
Pros: private pool
Cons: kitchen stove
Location: not far from major attractions
the house was located in a nice quiet subdivision. close to stores and restaurants. the house was very clean and the pool was great with a screened room. we only paid for a three bedroom house but was upgraded to a four bedroom at no extra charge. that was great for the kids. there was a huge dinning room that sat ten people . the only fault I could find was the kitchen stove was quite old and should be replaced, but I would recommend this place to a friend
1 out of 5
by A verified travellerfrom Windsor, Canada

Disappointing and dirty

Posted 21-May-2015
Pros: Location only.
Cons: Update the units, hire new staff, and do random checks to ensure the cleaning staff are doing their job.
Location: Close to shopping, parks, and plenty of restaurants.
The pictures on Expedia do not represent the room as the pics showed an updated unit which all units are NOT! Ours had cheap, old cabinets; dirty worn out carpeting; burnt out lights; half the stove didn't work; and I spent at least 2 hours the first night cleaning so we had somewhere acceptable to put down our stuff. The pool area during the week was maintained but on weekends the staff close the pool during the middle of the day, keep gates locked, don't clean the pool or tables, and are not helpful in the least. Our last day one of the cleaning staff unlocked our door and walked in which did not make us feel secure at all.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-May-2015
Wir waren sehr zufrieden mit dem Ablauf der Übergabe der Unterlagen für unsere Ferienvilla, bei Schwierigkeiten mit dem Internet kam nach Anfrage beim Check in ein Mitarbeiter der IT-Abteilung um behilflich zu sein.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Las Vegas

Clean in a quiet community

Posted 15-May-2015
Check in easy and room met expectations and had all we needed to make it an enjoyable experience
1 out of 5
by A verified travellerfrom Miami, FL.

HIDDEN FEES, HORRIBLE STAFF. DONT GO.

Posted 06-May-2015
Pros: nothing
Cons: HIDDEN FEES
My first review was rejected so I'm going to leave like this: TERRIBLE staff. HORRIBLE BUSINESS. HIDDEN FEES. I repeat: HIDDEN FEES that are outrageously expensive. And when you complaint saying you do not know about them, staff will LAUGH AT YOU you saying its YOUR PROBLEM. They ruined my holiday by dissing me in front of my family and made me lose a lot of money as they don't return it to you nor they tell you about the OUTRAGEOUSLY expensive HIDDEN FEES.
1 out of 5
by A verified travellerfrom port st lucie fl

nothing like the picture

Posted 06-May-2015
Pros: spacious
Cons: better employees, no hidden fees, new couches, fix ac
Location: just a few resturants
bed had spring sticking out, rude employees, lots of hidden fees, ac weak, damp and dirty
4 out of 5
Recommended
for Everyone
by A verified traveller

Casa em Condomínio em Kissimmee

Posted 04-May-2015
Pros: A liberdade como se estivesse em casa. A alimentação com maior qualidade feita na cozinha completa, com todos os acessórios.
Cons: Recepção com falantes em português.
Location: Nas proximidades tem todos os grandes mercados e parques
Foi surpreendente pois, apesar de uma casa de aluguel, não tinha sinais de grande uso. Tudo funcionando em uma casa bem conservada. A limpeza surpreendeu também. Toda a minha família tem alergia e a casa tem carpete e, contudo, não sentimos sinais de poeira, mofo ou qualquer elemento que provocasse alergia. Ao lado de uma floresta e um lado maravilhoso, a experiencia foi muito agradável.
3 out of 5
Recommended
for Everyone
by A verified traveller

prime location

Posted 29-Apr-2015
the unit has dirty furniture. The operator was rude when asked for info!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Minneaota

Perfect for what we needed for a Disney vacation!

Posted 28-Apr-2015
Great location (within 10 minute drive to Disney park) good accommodations. It has everything we needed for a place to come back and eat and sleep for the week. We have a large family (7). Great for our needs with the 4 bedrooms and 3 bathrooms.
3 out of 5
Recommended
for Families
by A verified travellerfrom jacksonville, fl

Disappointing Customer Service/Nice Rental

Posted 27-Apr-2015
Pros: roomy
Cons: Customer Service and upfront regarding fees instead of sneaking them in when it's time to pay!
Location: close to disney plenty of shops and places to eat
Main problem with my stay was customer service. Be aware if you book one of these rentals the place where you go to check in is not where you will be staying. They have rentals all over town which I was unaware of. We arrived for a late check in and got an envelope from the safe with very vague instructions. We had no clue what we were supposed to do because we were surrounded by rentals and had no idea we would be going off site. We had to call the after hours service multiple times. It was 10 miles from the office and you're still required to go back to the office the following morning to officially check in and pay for your stay in advance. There were additional fees too! BE CAREFUL of the fees! The rental itself was nice enough. In need of some basic and pretty minor repairs but clean enough and very roomy. That's the only reason I would probably book with them again is the room and full kitchen which is great if you're traveling with a family like we were. Long story short roomy and clean enough but crappy service and too many hidden fees! They need to be upfront!