Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
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Reviews of Holiday Inn Express Clermont, an IHG Hotel

2.5 out of 5
Holiday Inn Express Clermont, an IHG Hotel
1810 South Hwy 27, Clermont, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 779 reviews" "
Rating 8 - Good. 235 out of 779 reviews" "
Rating 6 - Okay. 58 out of 779 reviews" "
Rating 4 - Poor. 20 out of 779 reviews" "
Rating 2 - Terrible. 23 out of 779 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 4 nights in Mar 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff and the property was immaculate.
Stayed 1 night in Mar 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Mar 2024

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very must smelling. Carpets feel very dirty.
Stayed 4 nights in Feb 2024

8/10 Good

Patricia

Travelled with family
Good breakfast choices.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Irene

Stayed 1 night in Feb 2024

10/10 Excellent

Allister

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and very friendly
Stayed 15 nights in Jan 2024

8/10 Good

Eric

Stayed 1 night in Jan 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Jan 2024

10/10 Excellent

Laurie, Naples

Stayed 1 night in Jan 2024

8/10 Good

Conner

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Gustavo, Miami

Travelled with family
Muy central y cerca de todo
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to multiple dining options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Limary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing from the check in, staff and check out
Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos E

Stayed 1 night in Dec 2023

8/10 Good

Kenneth M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained property, but difficult to exit out onto Hooks Road from the hotel.
Stayed 5 nights in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Virginia

Travelled with pets, Travelled with partner
We had a room with 2 queen beds and it was palatial. Very nice. Even the mini fridge was huge.
Stayed 1 night in Dec 2023

8/10 Good

Chris

Stayed 2 nights in Dec 2023

10/10 Excellent

Stacey

Stayed 1 night in Nov 2023

10/10 Excellent

Laureen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very clean and so comfortable!!! Breakfast was outstanding and the lady who did breakfast she was so awesome in preparedness and Hospitality.
Stayed 1 night in Nov 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, no frills, breakfast was good, would stay here again!
Stayed 2 nights in Nov 2023

10/10 Excellent

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2023

10/10 Excellent

Jason

Stayed 1 night in Nov 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast service.
Stayed 2 nights in Oct 2023

8/10 Good

Edil, Ellicott City

Liked: Cleanliness, staff & service
There was a water leak in the bathtub. Otherwise good and responsive overall.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

elisabeth, farmingdale

Liked: Cleanliness, staff & service, property conditions & facilities
We love l the staff and services , pleasant atmosphere, comfortable and clean rooms !
Stayed 2 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for everything:)
Stayed 1 night in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for my stay. It was great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Amenities
Hotel was the perfect location for why we were in clermont. Guy who checked us in was professional polite and caring. As far as our room went…all was good except the AC unit was very noisy and the off button didn’t work.
Stayed 1 night in Oct 2023

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
After checking in I immediately dropped off my luggage and left to meet family. When I returned and was in the room the smoke detector was beeping every minute so I contacted the front desk. After 45 minutes they contacted me back saying they couldn’t find a new battery they would have to switch me to another room. The elevator leaves much to be desired. It would stop the door would open the the elevator would move while exiting it and the door might close when you were entering or exiting. I noticed the elevator inspection certificate on the wall was nearly 3 months expired. As far as Holiday Express’s this one leaves a lot to be desired. Maintenance is lacking in the one. The ice machine was out of order and the soda machine was completely sold out for the entire stay. Would not recommend this as a place to stay if you can find some place else.
Stayed 4 nights in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fridge and air conditionning noisy we had to shut them . Space in the room and very confortable bed
Stayed 1 night in Oct 2023

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The entrance on the right was pretty steep and unexpected but otherwise the experience was great!
Stayed 1 night in Oct 2023

10/10 Excellent

Roman

Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service
Very nice staff and breakfast. Only issue was with my key card. Had to have it fixed 3 times.
Stayed 4 nights in Sep 2023

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

MARTIN

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jannine

Stayed 2 nights in Sep 2023

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there are very nice Carpet in the room needs replacing
Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Stayed 13 nights in Aug 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe Haven from Hurricane
I evacuated to this hotel during Hurricane Idalia. The place was crowded, staff attentive and professional.
Stayed 2 nights in Aug 2023

6/10 Okay

Susannah

Travelled with partner
Disliked: Staff & service
Pros: clean Cons: remote did not work in our room, I contact two employees about this, they told me they would look into it and never got back to me. Could not change the channel the whole stay Room service knocking on doors at 8:30 am when there is an 11 am checkout. Make sure you put up those do not disturb hangers
Stayed 1 night in Aug 2023
Response from Angie on 2 Sept 2023
tHANK YOU