I paid a little extra to have a pullout couch for my kids. When I arrived it was broken, I called the front desk and they said they had no one at the moment to exchange or exchange me from rooms. I checking in Friday it wasn’t until Tuesday they put in a different pull out couch, no money refunded even though i couldn’t use it and i paid a little extra for it.. the room had small roaches, the bathroom was leaking, the walls are super thin, i could head the next door people having conversations, sex and snoring. Next time i rather pay a little extra for the peace of mind.