Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Lots of room and fun

Posted 06-Sep-2014
Pros: Pool was fantastic (we had kids ages 4,2, and 10 mos) and all loved it there! Restaurant was good but only a couple of other choices
Cons: Mildew smell in rooms Hallways outside of rooms by elevators were dingy
We really enjoyed our stay here from the staff to the size of room (we were in a two bedroom suite) to the resort amenities. We travelled with a 4 year old, 2, year old and 10 month old and were extremely comfortable! With the kitchen we ate breakfasts as well as snacks etc. and had tonnes of room for the kids to play and escape the heat! Resort was very family friendly with the great pools, kids activities and friendly staff. The only things I was not fond of but would probably not stop me from staying at the resort again were 1) we had to take the Disney bus everywhere even though I know with other resorts you can take the boat or monorail. The bus was good but would have liked other options. 2). The room was great but we did notice that in one of the bedrooms there was a very strong mildew smell.
4 out of 5
Recommended
for Everyone
by A verified traveller from new york

Great for the family stay

Posted 05-Sep-2014
To have pool when children want easily and have good Disney parks access.
4 out of 5
Recommended
for Everyone
by A verified traveller from h

Love this location in disney .

Posted 25-Aug-2014
Perfect view in congress park of downtown disney . Great room , quiet spot and full of disney charm
5 out of 5
Recommended
for Everyone
by A verified traveller from bogota

Very convenient

Posted 02-Aug-2014
Nice for large families. The resort is in a Very good condition!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel, Great Service

Posted 31-Jul-2014
Our hotel was cool and comfortable. We had Wi-Fi that worked, cable TV, a pool close by our room. After a long hot summer day at the Magic Kingdom it was nice to come home to a clean room with all that we needed for comfort. We had the one bedroom villa with a full kitchen. We shopped for groceries at near by "Goodings" super market. Outside of the official Disney area. You can buy groceries at the resort if you don't mind taking it in the shorts pricing wise. Our villa was a little pricy, but we'll worth it and I would defintely stay there again.
2 out of 5
by A verified traveller

Poor spa service

Posted 22-Jul-2014
We had issues with the Spa and over charging. We have emailed a few times and called but nobody replies.
5 out of 5
Recommended
for Everyone
by A verified traveller

Shopping

Posted 13-Jul-2014
We stayed at the villas, and everything was perfect except the fact that there is no food shopping center around, so for food we had to walk to the carriage house and shop there, and the selection was thin.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jun-2014
This was a good value hotel, not as good as the Contemporary or Floridian but was a lot less expensive.
3 out of 5
Recommended
for Everyone
by A verified traveller

Dirty Bathroom with mystery hairs.

Posted 25-Jun-2014
Pros: The decor and ambiance.
Cons: The cleanliness. The bathrooms should also be updated.
Location: Downtown Disney is awesome!
Lovely resort and I loved the decorating. The bed, while very small, was very uncomfortable. The bathroom also was not cleaned properly and had mystery hairs on the floor when i first checked in and black dirt that got on my feet.
5 out of 5
Recommended
for Everyone
by A verified traveller

Saratoga Springs stay was nice

Posted 23-Jun-2014
Cons: not the hotel per se - but Disney restaurants ... expensive and poor quality. Difficult to maintain healthy eating habits.
Location: Publix, Starbucks
golf cart took us and luggage to the room. Very helpful concierge and bell services. Room was well designed for 7. very comfortable and clean. good housekeeping services. good location - convenient for walking to pools and downtown via short boat ride.