Ratings based on 1,687 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good value for your money

Posted 27-Dec-2014
You get what you expect. Outside the hotel is great, a beautiful disney experience. The only thing is that the Rooms are very small
2 out of 5
by A verified travellerfrom w

Highly overpriced and beyond basic

Posted 23-Dec-2014
This is nothing more than a basic motel with Disney characters painted on the wall. What should have been about $75 a night was over 2 1/2 times that.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect for Disney

Posted 23-Dec-2014
Perfect stay when you're not in your room very often because you're out at all the parks for Disney.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Parlin, NJ

Perfect Disney Experience

Posted 23-Dec-2014
Pros: very convenient with the shuttle buses and shuttle to the airport
Cons: the food in the cafeteria isn't very good
Location: Disney
Brought my five year old here and he absolutely loved this resort. It played a he role in the overall experience for him, so we were very happy. There were two bathrooms in the suite (we stayed in the Cars suite), one in the main area and one in a separate bedroom. Clean and well done. I hate theme hotels but I was pleasantly surprised with how tasteful this one was done.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nigeria

Lovely hotel

Posted 21-Dec-2014
Pros: Everything. I loved the clean set of white towels were available everyday.
Cons: Variety of meals. The menu was boring and repetitive.
Location: Location is amazing
Awesome amazing experience but I got the wrong shoes on.......only runner shoes next time
3 out of 5
by A verified travellerfrom miami, fl

External beauty, horrific insides!

Posted 21-Dec-2014
Our arrival was breath taking, beautiful signs and once you reach the parking lot area you begin to see the huge caracters glorified on the hotel. Check in was a breeze, lots of helpful and willing cast members. Once you are on your own with your bags the tough times begin! I decided to skip the luggage service provided at the entrance because of all the shuttle buses arriving. I was assigned building 7 little mermaid. No carts for luggage, made multiple trips for about half a mile each way! Atleast i enjoyed all the lovely statues throughout the building, right! A lovely foot stench greeted me once i opened my hotel room! After about an hour of troubleshooting the AC dial, dauged in sweat, i notified FD that my AC did not work. They mentioned that the motion centers activate the AC that was preset to a lovely 78•f. I immediately cancelled my remaining days at the animation resort. Luckily, there were no penalty charges. The beds were worn down to the spring. Only 2 flat pillows per double size bed and visible nasty carpet. The room is very small and not worth the price we paid. If they lower their prices, i will lower my standards. $200 a night/ with no breakfast and a horrible room is not our idea of a vacation. The pool is lovely and the installations are very impressive, other than that we rather stay at the hilton for a lower price and enjoy the decorations at the park!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sao Paulo - Brazil

Good choice

Posted 20-Dec-2014
Nice and funny hotel ... Perfect for kids of course ... 4 different themes ... Good option for families
4 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 19-Dec-2014
Beautiful grounds. Very well kept. The whole family was very happy.
2 out of 5
by A verified travellerfrom California

It is more of a motel than a hotel

Posted 18-Dec-2014
Pros: The Mermaid decoys are okay
Cons: More pillows four small sized pillows at least.
Location: Far from everywhere but the shuttle service is okay
There were stingy with pillows. Two very small ones on each bed. Only one small shampoo for three in a room and towels are limited. Not Disney standard that I know.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Dec-2014
We had a great experience! Room was great but would have liked it to be a little bigger. Staff was very friendly and helpful. I wasn't as impressed my the food court. Breakfast was cold when served. Prices were pretty high for what you got.