Ratings based on 3,032 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Tampa

Nice hotel

Posted 25-May-2015
we stayed here for the weekend, great location. very convenient and close to several attractions. The room is very clean and comfortable. Good choice for a quick stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Glasgow , scotland

Perfect location , lovely hotel

Posted 21-May-2015
All staff were extremely friendly and helpful , housekeeping (Angie) kept the room immaculate.Junior the Bell captain was very nice and great at providing us with info on getting about and calling transport for us if we were unsure . Accommodation was perfect for what we required , 2 mins walk to wet and wild and extremely close to I-trolley stops which we found to be very useful . We walked to universal city walk/parks although the hotel do provide transport to and from at certain times , it was only about 20 min walk at most .
5 out of 5
Recommended
for Everyone
by A verified travellerfrom nj

Nice short stay and great location

Posted 21-May-2015
We were there for two days. House cleaning did not come to clean our room until 3:00. We was provided clean towels and wash clothes. Our beds were not made and sheets were not changed. There was some renovations going on the 1st floor. Otherwise our stay was ok. We will stay again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New York, NY

Amazing location!

Posted 19-May-2015
We had an amazing experience at this hotel over this past weekend! The room was clean, the beds were extremely comfortable, convenient shuttle to Universal, and wonderful staff! Would definitely recommend!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Gander, Newfoundland

Great Hotel but a little outdated.

Posted 16-May-2015
Pros: Good pool and in good location
Cons: Bathroom outdated
Location: Good location for walking and eating.
Good Hotel but a little outdated. That's all I want to add.
2 out of 5
by A verified traveller

blah

Posted 14-May-2015
internet access horrible ...would lose connection then come back on ...my key had to be resettwice....my tv went out for couple hours
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Wi

Nice hotel

Posted 12-May-2015
Very nice. Friendly staff. Hotel restaurant very good.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Moncton, NB

Not too bad for the Prices

Posted 10-May-2015
Pros: Free Shuttleā€¸ to universal studios and Seaworld
Cons: The Room need to be updated.
Location: Enterprise Rent-A-Car is inside the hotel.
We stayed at this hotel for the weekend at May. Over all was not bad. The room need some update
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Puerto Rico

Excelent location

Posted 09-May-2015
Save place to stay, the room was always Clean and organize, good attention
4 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

Quite a good hotel in a good location

Posted 07-May-2015
Pros: Location
Cons: Wifi
Location: Water park opposite hotel and near to universal theme parks. A few restaurants and bars within walking distance.
Check in was quick and easy, staff are nice and friendly. The room was clean and comfortable and everything worked but it was a little dim even with all the lights on. It seemed very quiet all the time there was hardly anyone in the bar or at the pool which was great. The wifi is free but it's not the best it wouldn't connect to a lot of sites but it's okay for social media. I really liked the location as it's near most of the attractions but not in the middle of it all so it's quieter. There's a tourist info desk in reception that can book tickets for you and offers a free bus to universal parks though it's pretty close you could probably walk it in 20 mins.