Ratings based on 3,116 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from alabama

Nice clean room be helpful staff. Nice pool and lo

Posted 06-Jul-2015
Great experience close to Universal Studios helpful staff and nice transportation to park
5 out of 5
Recommended
for Everyone
by A verified traveller from NC

Presently surprised

Posted 04-Jul-2015
The hotel was very clean,staff was very nice. location was perfect to what we were doing. I would certainly stay there again
4 out of 5
Recommended
for Everyone
by A verified traveller from North Carolina

Great location

Posted 29-Jun-2015
Pros: Security (entering through main entrance, all other doors had to be accessed via your key card) .
Cons: Staff the events desk morning and evening and tickets to attractions to be sold only by hotel.
Location: Excellent location, very close to all attractions and major highways
Very enjoyable experience. Our room was very nice. I was most impressed with housekeeping. Our room was cleaned each day and look just as it did when we first arrived. The hotel staff was very friendly. The hotel was very clean. My only complaint is the event desk was only staffed in the morning and tickets should only be sold by hotel staff. There was someone from the Wyndham Resort selling tickets at a "lower rate" HOWEVER you have to do a 90 minute presentation. We arrived late and was not aware the person was not with Best Western, after purchasing the tickets and deciding to do the resort tour, the next morning no one came to pick us up and when we tried to cancel the tickets we get the run-around from the person who is sitting behind the events counter in the lobby of the Best Western hotel...sitting side by side the person who is selling event tickets for the hotel. This is very confusing. Why would you have someone from another hotel compete with your hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from jacksonville fl

Nice hotel

Posted 27-Jun-2015
I didn't expect anything fancy with this hotel. I got what I paid for. Not expensive at all and right by universal. I would come back. The room was clean but sheets were a little itchy. Other than that everything was great. Nice pool and convenient area.
4 out of 5
Recommended
for Everyone
by A verified traveller from João Pessoa, PB

Hotel agradável e prático.

Posted 26-Jun-2015
Um hotel econômico e seguro com corredores internos. Quarto amplo com duas pias uma dentro e outra fora do wc, o que é muito prático quando se tem 4 hóspedes em um mesmo quarto. Microondas e frigobar funcionando perfeitamente no quarto. Localização excelente, não é na confusão da Int. Dr. porém, localiza-se bem próximo a ela. Falta de respeito estacionamento se chegar tarde da noite mas o segurança sempre arranja um local p deixar o carro. Recomendo hotel.
4 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, WA

Nice hotel

Posted 25-Jun-2015
Pros: The pool was nice. The room was nice.
Cons: Fix the dryers in the laundry room. Only two of the five dryers worked. Also better WiFi. It did not work well in our room.
Location: Was near Wet N Wild Also near lots of restaurants. Four miles from SeaWorld. On major bus line.
Only 2 of the 5 dryers worked in the laundry room. The room was clean. The Wifi did not work well in the room. The staff was helpful.
3 out of 5
by A verified traveller

Ok hotel

Posted 24-Jun-2015
This hotel was ok. The first room we had AC was not working. It took them an hour to find another room. Over all the hotel itself was hot and muggy. The shuttles only work from 7-11 am and then 4-8 pm. Nothing in between. You pretty much get what you paid for if you buy off of Expedia.
5 out of 5
Recommended
for Everyone
by A verified traveller from São Paulo, Brasil

localização.

Posted 24-Jun-2015
Fique hospedado em junho/2015, com minha esposa e filha, hotel muito bem localizado, com ótima estrutura, com piscina muito boa para o dia livre, estacionamento grátis. Recomendo.
3 out of 5
Recommended
for Everyone
by A verified traveller

Good Location of Hotel close to I Drive

Posted 22-Jun-2015
Cons: I think the decor of the rooms could be freshened up but that is a general critism of the hotels in Florida as they all seem very out dated.
The hotel was booked last minute, I have stayed at the Ramada on international Drive which was not a nice experience. This hotel was better as in it was much cleaner, staff were more friendlier and accommodating. The best thing about the hotel is its location, Wet and Wild is 10 minute walk from the hotel and you can be at the top of the International drive within the same time. I like the fact the hotel has a laundrette so if you are staying for two weeks yo can wash and dry your own clothes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Family friendly hotel

Posted 17-Jun-2015
Great hotel with family friendly activities and facilities, close to universal, wet and wild and sea world. Hotel staff were very helpful and friendly at all times