Provided the Essentials. But starting to show its age a bit (bathroom a bit old). But nothing serious, just puts it in tough competition with other 5-star hotels. As such, it should realistically get 4½ star, but it was a good deal, so definitely worth the money (as long as you don't compare straight with modern 5-star hotels)
Close to shopping areas, but need 20mins walk to the station.
The room is comfortable, yet the floor was not cleaned everyday. My stay was 5 days, they did vaccum cleaning on the 3rd day only.
The choices were not many for the breakfast. The food was good indeed.
We had an issue with our room after check-in and the Hotel Staff were quick to remedy the situation and provided an unexpected upgrade. Excellent customer service & great advice about things to do & see and also what to watch out for with certain scams.
We enjoyed our stay at the Mandarin Orchard Hotel. My daughter and her family also stayed at the same hotel, at the same time.The hotel was very convenient to shopping area on Orchard Road, a 5-minute walk to Somerset MRT station and ample food outlets.
Staff at front desk were very attentive, friendly and efficient. Rooms were well maintained daily.
We will stay at this hotel on our next trip to Singapore.
Would highly recommend this hotel.
No other place rivals Orchard Road for its concentration of trendy and upscale shopping centers. Ngee Ann City has everything under one roof, from designer labels and street wear, to jewelry and fast food. Paragon has a string of high-end boutiques and fine eateries, while Hereen and Far East Plaza cater to young crowds. Don’t miss Tangs, Wisma Atria, and Centrepoint for multi-brand shops.
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