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Reviews of Staybridge Suites Lake Forest, an IHG Hotel

3 out of 5
Staybridge Suites Lake Forest, an IHG Hotel
2 Orchard, Foothill Ranch, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 751 reviews" "
Rating 8 - Good. 148 out of 751 reviews" "
Rating 6 - Okay. 20 out of 751 reviews" "
Rating 4 - Poor. 11 out of 751 reviews" "
Rating 2 - Terrible. 6 out of 751 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Breakfast is decent. One issue I had was the bathroom toilet clogged easily and the flusher tank took so long to fill up. We were out while it was still clogged. I assumed that if the cleaners came and saw that the toilet was clogged, that they would notify maintenance. However they did not, and we came back to our room and it was still clogged.
Stayed 3 nights in Apr 2024

10/10 Excellent

Tetiana

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a festival this was a great place to stay that is by the oak canyon park
Stayed 2 nights in Mar 2024

10/10 Excellent

Chelsea

Stayed 2 nights in Feb 2024

4/10 Poor

Vincent

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, loved having a kitchen and separate bedroom. Enjoyed the location, the pool and hot tub and the buffet breakfast!
Stayed 1 night in Jan 2024

4/10 Poor

Carrie

Stayed 1 night in Dec 2023

6/10 Okay

terry

Liked: Cleanliness, staff & service
Not Happy
I was given a room above the loft-like cafeteria area. There were a large group of loud people to talked very loudly past midnight. Also, the trip button on the electrical outlet in the bathroom kept loudly popping on and off. It was not a restful stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Susanne

Stayed 1 night in Dec 2023

8/10 Good

mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and very friendly staff. I stayed on the 2nd floor and the above floor you could hear them stomping around till 10:30pm and woken up at 4am with the same.
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could easily hear every sound from the room above me.
Stayed 8 nights in Dec 2023

8/10 Good

Maria

Stayed 1 night in Dec 2023

8/10 Good

Susan, SHERWOOD FOREST

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night of sleep. Staff was friendly. Had a basketball court and a swimming pool
Stayed 2 nights in Dec 2023

10/10 Excellent

Karamjit

Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Elham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, friendly, very clean and cozy. With very nice staff
Stayed 10 nights in Nov 2023

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is a fantastic hotel for family. We stayed for 3 nights and the room was big enough for family to move around. The breakfast was fine but not something we utilized much. I want to emphasize something about the location. It is in a very nice area quiet and safe. However, it is surrounded by toll freeway which is something not the hotel can control but something to be aware of. We have been going in and out the hotel a lot (family travel) and each way is about $4 and that adds up. Other than that, it is a great hotel.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ivan

Stayed 1 night in Nov 2023

8/10 Good

Dr. Nicole, Irvine

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Very family friendly
Stayed 2 nights in Nov 2023

10/10 Excellent

Dr. Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are just so awesome and totally kid friendly. Our former home had flooded and suffered extensive water damage due to the owner neglecting to repair a freezing A/C condenser; which resulted in our stay. To say I'm stressed is an understatement so to experience such care and concern is such a relief. It really is the small things that make a big difference. I had been super sick 4 days in a row and they had slipped a note under my door to make sure I was ok. It really is the totality of everything that has made our stay awesome.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ellington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay and amazing experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Maryann

Very nice stay!
Stayed 1 night in Oct 2023

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was easy to access from the parking lot. Air conditioner was fairly loud when it came on during the night
Stayed 1 night in Oct 2023

10/10 Excellent

Walther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

6/10 Okay

TOM, Oakland

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

HERVE

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They accommodate pets, but I wouldn't say's it "pet friendly". There is one 10X20 turf area to let you pet go "potty" in the far back corner of the hotel. There is, however, a wonderful park just up the street that you can walk to with your dog.
Stayed 14 nights in Sep 2023

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection
Stayed 7 nights in Sep 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Seung chul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome stay. Friendly staff, good breakfast portions, spacious rooms. Overall, would stay again
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great 👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Jema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best service hotel I’ve ever had, 5 stars hotel!
Stayed 7 nights in Aug 2023

8/10 Good

michael

Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms and great breakfast.
Stayed 7 nights in Aug 2023

10/10 Excellent

Huiling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has everything you need but the groceries
Stayed 1 night in Aug 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Juliana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer, Arcadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were attending a wedding close by this property, the room size was perfect for our family of 4 and upon arrival they offer little snacks packs and with breakfast included, made our stay very pleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alice

Stayed 3 nights in Jul 2023

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel and staff
Amazing stay. Everything was perfect. Will definitely be staying there again.
Stayed 3 nights in Jul 2023

10/10 Excellent

hyunsu

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

10/10 Excellent

hyunsu

Stayed 1 night in Jun 2023

10/10 Excellent

Andew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good quality soap and shampoo in the rooms; complimentary breakfast and dinner.
Stayed 1 night in Jun 2023

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that you can’t close the curtains completely. It would be nice if the pool had longer hours.
Stayed 1 night in Jun 2023

10/10 Excellent

Merceditas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Staff are nice and courteous.
Stayed 2 nights in May 2023