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Reviews of Residence Inn Tustin Orange County

3 out of 5
Residence Inn Tustin Orange County
15181 Newport Ave, Tustin, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 518 out of 769 reviews" "
Rating 8 - Good. 162 out of 769 reviews" "
Rating 6 - Okay. 45 out of 769 reviews" "
Rating 4 - Poor. 23 out of 769 reviews" "
Rating 2 - Terrible. 21 out of 769 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pamela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property key was right in the middle of a lot of fun places to go in Orange County as far as shopping and pretty near the ocean and food choices
Stayed 1 night in Apr 2024
Response from Ryan- General Manager on 15 Apr 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Christian, Fountain Valley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes good times
Stayed 2 nights in Apr 2024
Response from Ryan- General Manager on 15 Apr 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

6/10 Okay

Minhaz

Travelled with family and small children
The property is close to the highway making it very noisy. The equipments in the kitchen were old and non functioning. Limited choice of breakfast and the breakfast didn’t change the three days we were there.
Stayed 3 nights in Mar 2024
Response from Ryan- General Manager on 25 Mar 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Luke, Tustin

Stayed 1 night in Mar 2024
Response from Ryan- General Manager on 12 Apr 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

6/10 Okay

Anu

Stayed 4 nights in Mar 2024
Response from Ryan- General Manager on 8 Apr 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Byron Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with very attentive staff.
Stayed 3 nights in Mar 2024
Response from Ryan- General Manager on 6 Mar 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Deja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Ryan- General Manager on 6 Mar 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

P, Rotterdam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff members
Stayed 11 nights in Feb 2024
Response from Ryan- General Manager on 5 Mar 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Ni Na

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 28 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Emmaleshia D

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The shower was my favorite part and the pressure did not disappoint! They had excellent spread for breakfast and the location was close to Disneyland.
Stayed 2 nights in Feb 2024
Response from Ryan- General Manager on 26 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

STEPHANIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable
Response from Ryan- General Manager on 20 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean….friendly staff. An overall great stay!
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 20 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Leslie Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here within four months and this hotel is definitely among the best--beautiful, spacious rooms; awesome staff; great, easily accessible location; an overall top-notch facility; and an unbeatable price. I'll be back.
Stayed 2 nights in Feb 2024
Response from Ryan- General Manager on 20 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

JERICHO

Stayed 2 nights in Feb 2024
Response from Ryan- General Manager on 25 Mar 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Erin

Travelled with family
Liked: Property conditions & facilities
Only complaint is Bball court outside our room was in use while we were trying to sleep
Stayed 4 nights in Feb 2024
Response from Ryan- General Manager on 20 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 14 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the freeway, clean and modern
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on 12 Feb 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

8/10 Good

sueveangela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the Hwy, area is nice with markets. Kitchen is nice but always seem to be missing something like cooking pans, utensil's, dish soap, sponge. This is our second time staying there.
Stayed 4 nights in Jan 2024
Response from Ryan- General Manager on 29 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

2/10 Terrible

Luke

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Meh
Stayed 5 nights in Jan 2024
Response from Ryan- General Manager on 29 Jan 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on 29 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Cindy

Travelled with family and small children
Liked: Amenities
Loved it here but u didn’t know I’d be charged so much for parking per day even the day we left at 11 am
Stayed 3 nights in Dec 2023
Response from Ryan- General Manager on 15 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

Tracie

Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 6 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Saul

Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 29 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

10/10 Excellent

nancy

Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 6 Jan 2024
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here

8/10 Good

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence inn was great! Hotels.com sucks
The only issue i had with the hotel was the lack of dishes in the kitchen. Other than that it was amazing as always. My advice for using Hotels.com dont, book direct. I had a family trip planned with my grand daughter to meet us in Southern California and my grand daughter couldn't make it due to medical issues. I tried to change my reservation for a few months later and they said that they couldn't change my reservation. They said i can cancel but i will lose out on the money i spent. I talk to the hotel about it and they said as long as i changed 24 hours in advance they would have refunded me or made the change. That means that Hotels.com would have pocketed the money. That's not right. They have no heart and don't care about their customers.
Stayed 3 nights in Dec 2023
Response from Ryan- General Manager on 27 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 8 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Yuanqin

Stayed 2 nights in Dec 2023
Response from Ryan- General Manager on 26 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Yen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on 18 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good the room it’s really nice and the bathroom and shower was clean
Stayed 2 nights in Dec 2023
Response from Ryan- General Manager on 11 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice breakfast
Stayed 7 nights in Nov 2023
Response from Ryan- General Manager on 6 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

4/10 Poor

Rafael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on 6 Dec 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your time here. We will be sharing your feedback with the team as we strive to provide the best service and accommodations possible.

6/10 Okay

Musaad

Travelled with family
Poor house keeping
Stayed 10 nights in Nov 2023
Response from Ryan- General Manager on 4 Dec 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us and that you gave us a rating of 3 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Parking Lot lighting not in working order
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on 4 Dec 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is clean but was missing extra bedding and luggage holder and I had to call down for both. Also, not clear that I had to pay for parking when I was registering through hotels.com
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on 27 Nov 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, quiet, clean, and enjoyed my stay.
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on 20 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Helen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good.
We have stayed here before and always a positive experience. Clean, Comfortable and Great Breakfast with friendly staff.
Stayed 3 nights in Nov 2023
Response from Ryan- General Manager on 14 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Great place to stay. Only negative thing is the parking fee. Breakfast is good!
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
No housekeeping
Hotel only offers housekeeping for those who stay for more than 3nights. And on the 3rd day will do room cleaning. My family and i booked this hotel for 4 nights. They never did housekeeping although i had requested it. When i informed them, they just offered more towels and toilet paper. We really enjoyed our stay here besides having to deal with a dirty room for our entire stay
Stayed 4 nights in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Raquel

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and pool. Quiet inside despite being right by the freeway.
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to create a home base for a few days.
Stayed 5 nights in Oct 2023
Response from Ryan- General Manager on 13 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience
Stayed 1 night in Oct 2023
Response from Ryan- General Manager on 2 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Donna

Stayed 1 night in Oct 2023
Response from Ryan- General Manager on 20 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Travelocity! Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Marnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Orange County
This hotel was centrally located in Orange County and very comfortable.
Stayed 5 nights in Oct 2023
Response from Ryan- General Manager on 30 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Jennifer

Stayed 5 nights in Oct 2023
Response from Ryan- General Manager on 1 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As expected
Stayed 5 nights in Oct 2023
Response from Ryan- General Manager on 30 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Amanda

Stayed 1 night in Oct 2023
Response from Ryan- General Manager on 30 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Mariecxy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing family vacation !! Very clean amazing service
Response from Ryan- General Manager on 1 Nov 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great. Free parking is hard to come by. I am a clean freak also and this hotel was great in this area as well. Will consider staying here again when in the area
Stayed 3 nights in Oct 2023
Response from Ryan- General Manager on 26 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Norma

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from Ryan- General Manager on 24 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Ryan- General Manager on 24 Oct 2023
Thank you for taking your time to review your recent stay with us at the Residence Inn by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!