Ratings based on 653 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Good Family Digs

Posted 20-Oct-2014
Pros: Very comfortable bed and bedding which smelled like "clean"! Our family suite was spacious with plenty of room and the free breakfast was a lifesaver
Cons: Definitely time to clean those windows! :)
Location: 10 minutes by shuttle ride to Disneyland.
This is a functional, family-friendly hotel with convenient shuttle service, spacious suites, awesome front desk personnel and includes a hot breakfast all at a reasonable price. This is our go-to hotel for our Disneyland vacations. Although the rooms are beginning to show the wear and tear of years of accommodating families, it's still good solid value and a comfortable place to call home for a week.
4 out of 5
Recommended
for Families
by A verified traveller from Perth, Australia

Great for a family with plans to go to Disneyland

Posted 05-Oct-2014
Pros: Location, location, location. Not so close to the parks that you were caught up in the hustle and bustle during opening times, but not too far.
Cons: The decor in the rooms could be improved.
Location: Plenty of eateries and shopping options. Paid shuttle (better option than walking or taxi) for the parks and free shuttles to larger shopping areas.
First stop for one of the hotel -> Disneyland shuttles, both on and off. This was particularly important during the first shuttle of the morning when the two other hotels on the shuttle route couldn't pick up any new passengers. The shuttle picks up directly outside of the hotel so this was painless. Our room was a good size for a family of four with access to a small kitchen with essentials for a reasonable stay (we stayed for nearly 2 weeks. The kids loved the pool area and basketball courts so there was plenty of activity when not attending the parks. There's a variety of restaurants and fast food outlets around as well as a Target across the road for pretty much anything you need. Being my first time to the US I was suitably impressed with shopping there for groceries and normal retail goods as well as purchasing my alcohol for the stay - everything in one place! Whilst the room did look a little dated it was perfectly fine for our type of holiday stay given that we weren't planning on spending much time in the room. Staff were always polite and friendly and assisted with most requests, although I did feel that anything they suggested they were likely to get a kick-back from. This didn't cause any issues but bordered on feeling like a sales pitch.
Comment from Hotel Management
15-Oct-2014 by Bill Evans, Hotel Management
Steve, Thank you for chossing our hotel for your family holiday. I am pleased to know that you found the shopping, grocieries and restaurants around us to suit the needs of you and your family so well. I want to assure you that my staff is always looking out for the well being of all of our associates and would never put a commission ahead of a guests needs. I can assure you that our staff does book and suggest tours, restaurants and activities based on feedback from our guests and their own personal experiences and as a result, are very enthusiastic about booking the services they know will treat our guests right. I appreciate your bringing this to my attention and greatly appreciate your being our guest. Hopefully we will see you again on your next trip to California.
4 out of 5
Recommended
for Families
by A verified traveller from Sydney, AUS

Great Spot for a family

Posted 29-Sep-2014
Pros: Pool and Spa facilities, Great friendly staff.
Cons: Include free parking for guests, as the ten dollars a day on top of your room charges was a bit of a surprise and was clearly set to gouge you.
Location: Disneyland is located about a 2.5km walk or a short shuttle bus ride that stops right out the front of the hotel.
The staff were very friendly and helpful, It is a bit of a hike to Disneyland, but there is a shuttle (paid) that leaves every half an hour and drops you right at the gates. Breakfast include with stay was simple yet fulfilling. Would I stay here again? ----- Yes.
Comment from Hotel Management
06-Oct-2014 by Bill Evans, Hotel Management
Thank you for being our guest and taking the time to provide a review of your stay with us. I am happy to know that you found the shuttle to the park to be convenient and useful for your family and that you enjoyed the hotels included hot buffet breakfast during your stay. We hope to have the opportunity to see you and your family again on your next holiday to the US.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hollister

Everything was GREAT!

Posted 09-Sep-2014
Can't say enough good things! A little over a mile to Disneyland. Could have taken a shuttle from the hotel for a fee but with a party of nine cheaper to drive and park at Toy Story parking. Stayed in a 2 bedroom 2 bath full kitchen all together 1 king 2 queens and pull out sofa. Plenty of space. Had 6 Adults and 3 children. Great free breakfast bar with hot items. Beds were so comfortable. Rooms nice and clean upon our return. Hotel updated and beautiful. Very clean and well maintained. Pool area was great! Bar-be-cue grills at pool area. All the staff was so friendly and helpful.
Comment from Hotel Management
27-Sep-2014 by Bill Evans, Hotel Management
Patty, Thank you for being our guest. I appreciate you taking the time to post a review of your stay and of your accomodations. I am pleased to know that the room you booked fit the needs of you and your family. Not only is that the largest room we have at this hotel, but it is one of the largest you will find in the area in general. Having that space, as you noted, makes for a very comfortable family vacation experience. Thank you again for being our guest and we hope to see you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great service

Posted 02-Aug-2014
The staff was very kind. The free breakfast and diner was good. I recommand it.
Comment from Hotel Management
04-Aug-2014 by Bill Evans, Hotel Management
Thank you for being our guest and taking the time to post a review of your stay. I will certainly share your comments with our staff. We look forward to seeing you and your family again on your next trip to Southern California.
5 out of 5
Recommended
for Everyone
by A verified traveller from daly city, ca

Awesome!

Posted 28-Jul-2014
Everything is great except for the parking fee which I think is unnecessary should be included with the charge already otherwise we had a great time worth the $$$. Will come back here again hopefully no more parking fee !!!
Comment from Hotel Management
03-Aug-2014 by Bill Evans, Hotel Management
Thank you for being our guest. We appreciate your taking the time to post a review of your stay. We certainly value your commnents and concerns regarding the parking fees and appreicate your taking the time to share that with us. I am very pleased to know that you and your family had a good time with us and certainly hope to see you again next year.
4 out of 5
Recommended
for Everyone
by A verified traveller from Palo Alto, CA

Great for families with small children

Posted 04-Jul-2014
Great for families with small children. Great value. Convenient to have kitchen. Spacious one bedroom suite very comfortable except pull out sofa bed - teenager wasn't so comfy on thin mattress. Inexpensive shuttle to Disneyland. Two TVs in room but disappointed no in-room movies except what's on TV. Pool is fine but small/nothing fancy. Usual free breakfast not my fave but fine for many. Parents enjoyed Starbucks at Hyatt next door for coffee, food, snacks you can bring into Disneyland. Target nearby. Go to Zov's Bistro in Tustin (cafe/bakery) for great meal!!
Comment from Hotel Management
27-Sep-2014 by Bill Evans, Hotel Management
Karen, Thank you for providing a review of your stay with us. We appreciate you taking the time to share your experiences with the traveling community. I am pleased to know that you and your family found the hotel comfotable and that our proximity to groceries and a coffee shop made your stay that much more enjoyable. We certainly hope to see you and your family again on a future trip to Garden Grove.
5 out of 5
Recommended
for Business Travellers
by tarryn from San jose

thanks

Posted 26-Jun-2014 on Hotels.com
The hotel had a gift shop and service was great. Just walking in to the hotel the front desk was friendly. The housekeeping left my kid a rubber duck to stick in the tub and that was the happy ending for me. This hotel is in a clean and nice neighborhood. And so close to Disneyland. The price that I paid was very reasonable. Tnx for your hospitality.
Comment from Hotel Management
28-Sep-2014 by Bill Evans, Hotel Management
Tarryn, Thank you for being our guest and taking the time to provide a review of your stay. I truly appreciate your feedback on your experiences with our front desk, housekeeping and overall staff service. I am pleased to know that your stay was enjoyable and relaxing. I certainly hope we have the opportunity to see you and your family again on your next trip to Garden Grove!
5 out of 5
Recommended
for Everyone
by A verified traveller from Ojai, CA

Perfect!

Posted 22-Jun-2014
Comment from Hotel Management
12-Jul-2014 by Bill Evans, Hotel Management
Melanie, Thank you for being our guest and taking the time to let us know you enjoyed your stay. Hopefully we will see you again in the near future.
5 out of 5
Recommended
by Bigbnzona from San Tan Valley, Az

Great Family Place

Posted 15-Jun-2014 on Hotels.com
Great Hotel!! Breakfast was good. Everything was fresh and hot. Room was spacious and comfy.
Comment from Hotel Management
20-Sep-2014 by Bill Evans, Hotel Management
Thank you for being our guest. I appreciate your taking the time to provide us with a review about your stay. I am pleased to know that the room fit your needs so well and that the breakfast hit the spot! We hope to see you again on your next trip to the Anaheim/Garden Grove area.