Ratings based on 742 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good for a day getaway

Posted 21-Jan-2015
We got the 2 bedroom suite and it was too small. Overall good for one night.
Comment from Hotel Management
26-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest and for taking a moment to share your experiences with us. I am sorry to hear that you found the two bedroom suite you booked to be a little smaller than you needed for your stay. I am pleased to know that your stay in general was enjoyable and we hope to have the opportunity to see you and your family again, should your travels bring you back to the Anaheim/Garden Grove area in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Great hotel conveniently located to Disney

Posted 11-Jan-2015
I booked the 2 bedroom suite for our family of 6. It was just the space we needed. We would stay here again without hesitation. Pros- -Kitchen and living area for eating and hanging out. Bedroom are separated by the living area. - courteous and competent staff - reasonably clean rooms - movie room in lobby (pro...and con... Kids want to watch tv instead of going to Disney!!)' - breakfast included (Breakfast food is plentiful, there are many choices and they have a few new offerings each day. The quality is ok. But hey, its complimentary and convenient) - water and coffee available in lobby - evening snack included - bus service to Disney (reasonably priced, weekly pass available). This hotel is the first pick up to Disney and first drop off from Disney. You don't have to worry about the bus being too full to accommodate you. Minor complaints- -As with any hotel, the walls are thin - you can tell the rooms have seen many children. Some things are starting to look worn/slightly broken. But everything was functional. - not specifically hotel related but the sidewalks along Harbor Avenue are slippery when wet. Bonus - Within easy walking distance (i.e. 5 minutes or less) there is a Target, Outback Steakhouse, Red Robin, Joes's Crab Shack, Bucca di Beppo, and Joes Italian ice (pity we only found this place on our last night. Delicious!!!!) Also Starbucks, Walgreens and Coco's within a 5 minute walk.
Comment from Hotel Management
14-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest and for taking the time to write such a comprehensive review of your experience with us. I am very pleased to know that your stay was enjoyable and that you were able to use so many of the amenities available at the hotel, and surrounding area, while with us. Thank you again for being our guest and we hope to see you again on your next trip to the Anaheim area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hawaii

Great place to stay!

Posted 07-Jan-2015
From Hawaii-stayed for 7 days during Christmas va ation with family of 5. Location was great, close to everything needed. Friends family of 3 also came and were real happy. Staff were always nice and greated you with a smile. Walk in the front doir and there is always hot drinks and water available. Breakfast was good enough for. There was alot of variety to choose from. Night time managers meals were nice to have. There was a really nice lady, so sorry I cant remember her name that was there every night who brings out the food. She was very nice and truly a kind person. Nice to see that. Front staff were always nice , friendly and greeted you with a smile. They all had christmas sweaters or shirts on which made us feel merry for the seaon as well. Front staff were gret! It was great to come back to our room and found a treat left by our housekeeper. It was so thoughful, a small token of white chocolate , candy cane covered pretzels with a card wishing us happy holidays was on the table which made our whole group happy. We found out from our friends that they didnt get one from their housekeeper...which made that small token even more special. BIG THANKS to our housekeeper. Easy to catch transportation to disney. Alot of place within walking distance to eat and/or get groceries. Great to have a full kitchen for the kids. Will definitely stay there again! Recommend to everyone.
Comment from Hotel Management
09-Jan-2015 by Bill Evans, Hotel Management
Thank you for taking the time to write such a long and thorough review of your most recent stay with us. I am pleased to hear that you apprecaited the efforts made to ensure that our guests felt at home during the holidays. I am lucky to have staff members who go out of their way to ensure that all of our guests are happy with their stay. I will be sure to share your comments with all of our team members to ensure that we are providing excellent customer service to all of our guests. Again, thank you for being our guest and I hope to see you the next time you visit from Hawaii.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Phoenix

Excellent room

Posted 04-Jan-2015
The extra room with bunk beds was fantastic. Close to everything you need. Highly recommended. Parking was a little tough, small and limited spaces for a bigger car.
Comment from Hotel Management
05-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest. We certainly appreciate your taking the time to share a review of your stay with us. I am very happy to know that our children's suite with the bunk beds was such a hit with you and your family. Thank you again for being our guest and we sincerely hope we see you and your family again very soon!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sunnyvale ca

Not so good

Posted 01-Jan-2015
Pros: Breakfast and hotel staff
Cons: Improve maintenance
Location: Disneyland
Hotel was ok not so good. My room was having couple of issue, phone was not working , bathroom flush was not working. Overall it is ok.
Comment from Hotel Management
04-Jan-2015 by Bill Evans, Hotel Management
Dear Anurag, Please accept our apology for falling short of your expectations on your most recent stay with us. We strive and take pride in being able to provide excellent customer service and a comfortable, functional suite. We thank you for your feedback as it helps us create a better experience for all our guests. If you ever find yourself in the area, we hope you will give us a second chance in regaining your trust.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great value.

Posted 25-Dec-2014
Hotel staff were friendly and helpful. Accommodation was clean and the laundry downstairs was a huge bonus. I would have preferred to stay at a hotel within walking distance to Disney Land which also has the benefit of being closer to more shops and restaurants.
Comment from Hotel Management
29-Dec-2014 by Bill Evans, Hotel Management
Thank you for taking the time to complete a review of your most recent stay with us here at the Residence Inn Anaheim Resort Area. I am pleased to hear that our staff and amenities were able to accommodate your family. I will be sure to share your comments with our management team to ensure that we continue to provide excellent service to all of our guests. Thank you for being our guest and I hope to see you the next time you visit the area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Would Stay Again for Sure

Posted 24-Dec-2014
this was a last minute reservation switch from our traditional hotel stay. I was glad I did it, the room was comfortable and a pleasant surprise with the mini living room. If you plan on driving to the park and don't mind the 1.5 mile drive I would definetly recommend!!
Comment from Hotel Management
28-Dec-2014 by Bill Evans, Hotel Management
Thank you for taking the time to complete a reivew of your most recent stay with us here at the Residence Inn Anaheim Resort. I am pleased to hear that you enjoyed your time with us. I will be sure to share you comments with our management team to ensure that we continue to provide excellent customer service to all of our guests.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Diego, california

I definitely recommend this hotel

Posted 23-Dec-2014
The hotel is very clean, comfortable, and make you feel you are home. The staff are very helpful. The breakfast buffet was very good, it has many different option to choose. The light refreshment is always available at the front.And the shuttle bus comes on time twice in one hour. It's minutes away from Disneyland and very close to shopping stores. I definitely recommend it for people.
Comment from Hotel Management
28-Dec-2014 by Bill Evans, Hotel Management
Thank you for taking the time to complete a review of your most recent stay with us here at the Residence Inn Anaheim Resort Area. I am pleased to hear that our hotel was able to become your home away from home. I will be sure to share your comments with our management team. Again, thank you for being our guest and I hope to see you the next time you visit the area.
5 out of 5
Recommended
for Families
by A verified travellerfrom Elk Grove, CA

Everyone loved it

Posted 06-Dec-2014
Pros: It was so nice having a full kitchen on the days we just couldn't stand to eat out again.. The evening hospitality was great.
Cons: Parking needs a little improvement and staff needs to learn the rules for handicap parking. (a very small blip over the week though)
Location: DISNEYLAND!!!
Staff was so friendly! The kids loved making waffles and loved the hot coco bar at the evening snack time. Our first time here but we would absolutely stay again. The maid was so sweet she always made the kids room up with special touches using their toys that were always everywhere. They loved to come "Home" to see all their stuffed animals playing on the bed together!
Comment from Hotel Management
12-Dec-2014 by Bill Evans, Hotel Management
Thank you for being our guest and taking the time to share your experiences with us. I am very pleased to know that we became your home away from home and that our staff did so much to make your time with us so memorable. We look forward to having you with us again on your next trip to So Cal.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Dec-2014
Great stay, very clean room, and friendly staffs. Breakfas was just ok.
Comment from Hotel Management
12-Dec-2014 by Bill Evans, Hotel Management
Thank you for being our guest. I appreciate your feedback on the cleanliness of our hotel and the service of our staff. I sincerely hope we have the opportunity to see you again soon on your next trip to Orange County.