Ratings based on 809 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom New Zealand

Great whanau (family) accommodation

Posted 09-Feb-2015
Pros: It was a home away from home and within walking distance of essential amenities.
Cons: On the downside the furniture was a little dated and items such as coffee, wash cloths etc were not always replaced at every clean.
Location: Refer above
We are a whanau (family) from Aotearoa (New Zealand), myself, sister, Mum (71), Nephew (17) and Niece (5). This accommodation offered 2 bedrooms (with 2 queens, 1 bunk, sofa bed) and a separate living area, 2 bathrooms, 3 TV's, full kitchen facility, free wifi, daily breakfast, basketball court, table tennis, kiddies and adult pool, spa pool, gym, kids games room, business room with an ATM machine and computers, a laundry facility AND a little shop. The main dining area allowed for interaction with other guests therefore being able to pick up tips for our trip. It is located within a 2 minute walk from Target (similar to The Warehouse and a Supermarket), restaurants, takeaways, chemist, clothing shops and more. It is on a main bus route therefore transport to/from theme parks was easy to navigate via Anaheim Resort Transport (ART) but if you find deals with transport included consider that. The staff were welcoming and willing to help with anything. Comparing other accommodations we were considering, they were either not within walking distance to dining or shopping amenities or were off the main transport route. We stayed for 18 days and with the age differences within our whanau it could have allowed for some bickering...instead...we were all able to find space within this accommodation to chill out. This hotel was perfect for our whanau and catered to all our needs and now that we are home we all agree we made the right choice.
5 out of 5
Recommended
for Families
by A verified travellerfrom Perth, Australian

Nice Hotel, very comfortable and clean.

Posted 02-Feb-2015
Pros: The fact that there was a self serve laundry and the continental breakfast.
Location: There's a handy Target and CVS Pharmacy close by. Also a few restaurants to eat at.
On the first day we decided to walk to Disney Land, but that was a good 30 minutes walk, luckily we had a car and decided to drive from then on. Parking at Disney land isn't that expensive (I think about $10 - $15), but worth it. At the hotel, the kids loved the spa bath and pool. The continental breakfast is very good and well worth it. There is a coin operated laundry which is very handy with about 7 machines, we never had to wait for one. We stayed is a family two bedroom room which is the only way to travel with kids. They had their own room and TV and same with us. There was also a separate living room and kitchen with a TV as well.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Edmonton, AB.

Decent accommodation

Posted 01-Feb-2015
Pros: Great staff, decent breakfast and good location. Very quite rooms-did not hear any noise from adjoining rooms or from above only minor hallway noise.
Cons: A heated pool ! No charge parking.A few minor touch ups required in some building locations (room/hallways) prevents me from giving this hotel 5 stars
Location: Close to Disneyland but a fair walk. Several resturants are close by.
Great two bedroom suite with kitchenette. Lots of space and the second bathroom was great. Staff were very helpful and friendly. Only real negative is the charge for parking.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good for a day getaway

Posted 21-Jan-2015
We got the 2 bedroom suite and it was too small. Overall good for one night.
Comment from Hotel Management
26-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest and for taking a moment to share your experiences with us. I am sorry to hear that you found the two bedroom suite you booked to be a little smaller than you needed for your stay. I am pleased to know that your stay in general was enjoyable and we hope to have the opportunity to see you and your family again, should your travels bring you back to the Anaheim/Garden Grove area in the future.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Great hotel conveniently located to Disney

Posted 11-Jan-2015
I booked the 2 bedroom suite for our family of 6. It was just the space we needed. We would stay here again without hesitation. Pros- -Kitchen and living area for eating and hanging out. Bedroom are separated by the living area. - courteous and competent staff - reasonably clean rooms - movie room in lobby (pro...and con... Kids want to watch tv instead of going to Disney!!)' - breakfast included (Breakfast food is plentiful, there are many choices and they have a few new offerings each day. The quality is ok. But hey, its complimentary and convenient) - water and coffee available in lobby - evening snack included - bus service to Disney (reasonably priced, weekly pass available). This hotel is the first pick up to Disney and first drop off from Disney. You don't have to worry about the bus being too full to accommodate you. Minor complaints- -As with any hotel, the walls are thin - you can tell the rooms have seen many children. Some things are starting to look worn/slightly broken. But everything was functional. - not specifically hotel related but the sidewalks along Harbor Avenue are slippery when wet. Bonus - Within easy walking distance (i.e. 5 minutes or less) there is a Target, Outback Steakhouse, Red Robin, Joes's Crab Shack, Bucca di Beppo, and Joes Italian ice (pity we only found this place on our last night. Delicious!!!!) Also Starbucks, Walgreens and Coco's within a 5 minute walk.
Comment from Hotel Management
14-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest and for taking the time to write such a comprehensive review of your experience with us. I am very pleased to know that your stay was enjoyable and that you were able to use so many of the amenities available at the hotel, and surrounding area, while with us. Thank you again for being our guest and we hope to see you again on your next trip to the Anaheim area.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hawaii

Great place to stay!

Posted 07-Jan-2015
From Hawaii-stayed for 7 days during Christmas va ation with family of 5. Location was great, close to everything needed. Friends family of 3 also came and were real happy. Staff were always nice and greated you with a smile. Walk in the front doir and there is always hot drinks and water available. Breakfast was good enough for. There was alot of variety to choose from. Night time managers meals were nice to have. There was a really nice lady, so sorry I cant remember her name that was there every night who brings out the food. She was very nice and truly a kind person. Nice to see that. Front staff were always nice , friendly and greeted you with a smile. They all had christmas sweaters or shirts on which made us feel merry for the seaon as well. Front staff were gret! It was great to come back to our room and found a treat left by our housekeeper. It was so thoughful, a small token of white chocolate , candy cane covered pretzels with a card wishing us happy holidays was on the table which made our whole group happy. We found out from our friends that they didnt get one from their housekeeper...which made that small token even more special. BIG THANKS to our housekeeper. Easy to catch transportation to disney. Alot of place within walking distance to eat and/or get groceries. Great to have a full kitchen for the kids. Will definitely stay there again! Recommend to everyone.
Comment from Hotel Management
09-Jan-2015 by Bill Evans, Hotel Management
Thank you for taking the time to write such a long and thorough review of your most recent stay with us. I am pleased to hear that you apprecaited the efforts made to ensure that our guests felt at home during the holidays. I am lucky to have staff members who go out of their way to ensure that all of our guests are happy with their stay. I will be sure to share your comments with all of our team members to ensure that we are providing excellent customer service to all of our guests. Again, thank you for being our guest and I hope to see you the next time you visit from Hawaii.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Phoenix

Excellent room

Posted 04-Jan-2015
The extra room with bunk beds was fantastic. Close to everything you need. Highly recommended. Parking was a little tough, small and limited spaces for a bigger car.
Comment from Hotel Management
05-Jan-2015 by Bill Evans, Hotel Management
Thank you for being our guest. We certainly appreciate your taking the time to share a review of your stay with us. I am very happy to know that our children's suite with the bunk beds was such a hit with you and your family. Thank you again for being our guest and we sincerely hope we see you and your family again very soon!
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Sunnyvale ca

Not so good

Posted 01-Jan-2015
Pros: Breakfast and hotel staff
Cons: Improve maintenance
Location: Disneyland
Hotel was ok not so good. My room was having couple of issue, phone was not working , bathroom flush was not working. Overall it is ok.
Comment from Hotel Management
04-Jan-2015 by Bill Evans, Hotel Management
Dear Anurag, Please accept our apology for falling short of your expectations on your most recent stay with us. We strive and take pride in being able to provide excellent customer service and a comfortable, functional suite. We thank you for your feedback as it helps us create a better experience for all our guests. If you ever find yourself in the area, we hope you will give us a second chance in regaining your trust.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Australia

Great value.

Posted 25-Dec-2014
Hotel staff were friendly and helpful. Accommodation was clean and the laundry downstairs was a huge bonus. I would have preferred to stay at a hotel within walking distance to Disney Land which also has the benefit of being closer to more shops and restaurants.
Comment from Hotel Management
29-Dec-2014 by Bill Evans, Hotel Management
Thank you for taking the time to complete a review of your most recent stay with us here at the Residence Inn Anaheim Resort Area. I am pleased to hear that our staff and amenities were able to accommodate your family. I will be sure to share your comments with our management team to ensure that we continue to provide excellent service to all of our guests. Thank you for being our guest and I hope to see you the next time you visit the area.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Would Stay Again for Sure

Posted 24-Dec-2014
this was a last minute reservation switch from our traditional hotel stay. I was glad I did it, the room was comfortable and a pleasant surprise with the mini living room. If you plan on driving to the park and don't mind the 1.5 mile drive I would definetly recommend!!
Comment from Hotel Management
28-Dec-2014 by Bill Evans, Hotel Management
Thank you for taking the time to complete a reivew of your most recent stay with us here at the Residence Inn Anaheim Resort. I am pleased to hear that you enjoyed your time with us. I will be sure to share you comments with our management team to ensure that we continue to provide excellent customer service to all of our guests.