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Portola Inn and Suites

7921 Orangethorpe Ave Buena Park, 90621 California

Hotel in Buena Park near Medieval Times

Airport nearby
Situated near the airport, this hotel is close to Medieval Times, Knott's Berry Farm, and Knott's Soak City Water Park. Local attractions also include Buena Park Mall and Dad Miller Golf Course. Show more
Outdoor pool, spa tub
At Portola Inn and Suites recreational amenities include an outdoor pool and a spa tub. The hotel also features complimentary parking and complimentary wireless Internet access.
Refrigerators, microwaves
High-definition televisions come with premium satellite channels. Guestrooms also feature microwaves, refrigerators, and complimentary wireless Internet access. Hide

GUEST REVIEWS

3.8out of 5

Expedia Guest Rating

76%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

Please enter dates below.

Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 30/06/2013. The check-out date cannot be after 30/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Check-out:
Rooms:

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Discounts may be offered to children of certain ages.

Room type  
Standard king
1 kingSeparate dining area. Desk. High-definition television with premium satellite channels. Complimentary wireless Internet access. Refrigerator and microwave. Ensuite bathroom with shower/tub combination. Hair dryer. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning. Wheelchair accessible.
Double queen
2 queenSeparate dining area. Desk. High-definition television with premium satellite channels. Complimentary wireless Internet access. Refrigerator and microwave. Ensuite bathroom with shower/tub combination. Hair dryer. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning. Wheelchair accessible.
Family Suite
1 king2 queenSeparate dining area. Desk. High-definition television with premium satellite channels. Complimentary wireless Internet access. Refrigerator and microwave. Ensuite bathroom with shower/tub combination. Hair dryer. Blackout drapes/curtains, clock radio, and iron/ironing board. Air conditioning. Wheelchair accessible. Non-Smoking.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pets not allowed
  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Property Amenities

  • Air-conditioned public areas
  • Complimentary breakfast
  • Wireless (high-speed) Internet access - complimentary
  • Parking (free)
  • Free guest parking only during stay
  • Swimming pool - outdoor
  • Coffee in lobby
  • Elevator/lift
  • Technology support staff
  • Tours/ticket assistance
  • Microwave in lobby
  • Multilingual staff
  • Domestic help available
  • Spa tub
  • Technology helpdesk
  • Wheelchair accessible

Rooms

Air-conditioned accommodations at Portola Inn and Suites are accessible via exterior corridors and offer coffee/tea makers and hair dryers. Accommodations offer separate dining areas. High-definition televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless high-speed Internet access. Business-friendly amenities include desks and speakerphones. Additionally, rooms include irons/ironing boards and windows that open. Extra towels/bedding and wake-up calls can be requested. Housekeeping is provided daily.

Room Amenities

  • Premium television channel(s)
  • Microwave
  • Refrigerator
  • Air conditioning
  • Access via exterior corridors
  • Direct-dial phone
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Extra towels/bedding
  • Private bathroom
  • Hair dryer
  • Shower/tub combination
  • Iron/ironing board
  • Electronic/magnetic keys
  • Clock radio
  • Desk
  • Window opens
  • Rollaway beds available
  • Blackout drapes/curtains
  • Separate dining area
  • Speakerphone
  • Satellite television service
  • High-definition television
  • Wireless high-speed Internet access (complimentary)
  • ESPN
  • HBO
  • Wheelchair accessible

Dining

Guests are offered a complimentary breakfast.

Portola Inn and Suites, Buena Park,  California, Dining Dining

Recreation

An outdoor pool and a spa tub are on site.

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Portola Inn and Suites

3.8
out of 5
avg. guest rating
Hotel service:
3.9
Hotel condition:
3.8
Room cleanliness:
3.9
Room comfort:
4.0
Location:
4.5
Neighbourhood:
3.9
76%

of guests recommend

out of 71 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Phoenix, AZ
2.0
out of 5
Does not recommend this hotel
Posted 7 Nov 2011

“Would not go back!”

Bathroom fan loud and annoying. Pillows were horrible. Carpet was gross!

Comment from the hotel's management
First and foremost, we would like to offer our sincerest apologies for the inconvenience caused to you on your stay. We are reviewing your feedback and working to remedy any situation that may be of displeasure to our guest. Please know our property goes through deep cleaning process twice a month and cleanliness is of the up most importance to us. We hope you will give us another opportunity to showcase our best to you.
Management Response, Management Response
Posted 7 Dec 2011
A Traveller from Bakersfield
5.0
out of 5
Recommends this hotel
Posted 31 Oct 2011

“Pillows Waiting”

We left two pillows in our room when we were going to San Diego and when we came back through the next afternoon they were waiting for us at the front desk. Good inexpensive, clean and close to Knotts and Disneyland. We have been here before and pleased every time.

Comment from the hotel's management
You can absolutely count on our team to ensure a safe, comfortable and memorable stay for our guests. We are glad to hear that your stay at our Buena Park Hotel was one of enjoyment and satisfaction. We look forward to serving you again soon!
Management Response, Management Response
Posted 6 Dec 2011
A Traveller
4.0
out of 5
Recommends this hotel
Posted 20 Oct 2011

“Mike”

Cool little extras like mini fridge, iron board, hair gel, and toothpaste.

A Traveller
2.0
out of 5
Does not recommend this hotel
Posted 14 Oct 2011

“A Step Down”

I booked this hotel due to it's proximity to a meeting I had in the area. It is on par with a very low end hotel. Everything about this property screams "Bare Minimum". The hotel is pretty dated and has a dirty feel. The breakfast consisted of some Nature Valley granola bars and some pretty bad coffee. I knew when booking that I was not going to be at the Ritz Carlton, but didn't anticipate what I got. Bottom line. . .its a pretty below average hotel room in a pretty below average area.

Comment from the hotel's management
Thank you for taking the time to complete the review. We are very disappointed to hear that we failed to satisfy your accommodation needs. Please know our hotel goes through constant upgrades and routine maintenance to ensure a very comfortable and pleasant stay for our guests. We hope you will give us another opportunity to showcase our best to you.
Hotel Management, General Manager
Posted 2 Nov 2011
A Traveller from Santa Monica
4.0
out of 5
Recommends this hotel
Posted 27 Sep 2011

“Thumbs Up”

Great place. The room was good size, the staff were friendly and helpful. Even though not a so good location, I felt safe at this hotel. This place was comfortable and homely and a welcome change from big hotel chains. I will stay here again!

Area recommendations
I recommend this hotel to anyone near Buena Park. The customer service here is great and hotel are clean and comfortable.
Other
If you are looking for a hotel that is clean at a cheap price, this is a perfect hotel to stay at.
Comment from the hotel's management
Thank you for taking time to providing us with feedback on your recent stay with our Buena Park Hotel. You are absolutely correct about our hotel accommodations being clean, safe and friendly. We look forward to serving you again on your next visit to the area!
Hotel Management, General Manager
Posted 2 Nov 2011
Troy from Santa Fee
4.0
out of 5
Recommends this hotel
Posted 27 Sep 2011

“Clean and Roomy”

Every time enter a hotel room, I always check the whole room to make sure everything clean. Surprisingly , this hotel was quiet clean. The bed was comfortable and the air condition worked well. Overall I had a great stay at this hotel.

Area recommendations
I recommend anyone pasting through Buena Park to stay at this hotel. You can stay a clean hotel at a good price.
Dining
This is a nice hotel with a pool that family can have a nice day by the pool.
Comment from the hotel's management
We are excited to hear that your stay with us was one of comfort, enjoyment and above all of satisfaction! We definitely provide one of the cleanest and friendliest accommodations in the area. We look forward to being at your service again!
Hotel Management, General Manager
Posted 2 Nov 2011
Elvis W from Stanardsville, VA
5.0
out of 5
Recommends this hotel
Posted 7 Sep 2011

“Way better than expected”

I got a great deal on a last minute reservation for Friday on Labor Day Weekend. For the rate and timing, I did not expect much, but all I needed was something reasonably close to John Wayne Airport so I really did not care about the condition. I was pleasantly surprised how clean it was and how well it was furnished. My room and bed were very comfortable. The lady at the front desk was very friendly. When I mentioned that I was going to the airport in the morning, she asked if I needed directions. When she could not get her computer to print them for me, she hand wrote them. There are just enough restaurants within walking distance to have some good options for dinnner. I was about 15-20 minutes from the airport the next day, which was worth the drive since it was 1/2 the cost of hotels only a little bit closer.

Comment from the hotel's management
We appreciate your time in competing the review and giving us your feedback on your stay at our Buena Park hotel. We are so pleased that you enjoyed your stay and appreciate all of your great compliments on our accommodations, location and helpful customer service. We look forward to serving you again on your future visit to the Anaheim/Buena Park area!
Hotel Management, General Manager
Posted 2 Nov 2011
A Traveller from Escondido, CA
4.0
out of 5
Recommends this hotel
Posted 21 Aug 2011

“Pleasant, Not Crowded”

Arrived in afternoon, quick check-in. Received a handicapped room on the first floor. Room had nice furniture, plenty of light, working TV. All in all a very nice room.

Dining
This hotel is close to Buena Park Mall and lots of dining choices. Also close to several Vacation attractions such as Knotts Berry Farm, Medievil Times, etc.
Comment from the hotel's management
Thank you for providing us with feedback on your recent stay at our Buena Park Hotel. We are pleased to hear that your stay with us was on of comfort and enjoyment. We will share your compliments with our entire team. We also look forward to serving you on your future visit to the Anaheim/Buena Park area!
Hotel Management, General Manager
Posted 31 Aug 2011
A Traveller from Las Vegas, NV
1.0
out of 5
Does not recommend this hotel
Posted 16 Aug 2011

“Carpets were filthy!! Air conditioner broke. Peeling pain in the shower. Don't do it!!”

Rooms looked nice upon entry. However, when we took our shoes off, our socks got so black from walking on the carpet. If you didn't have socks on the floors felt waxy and gross. TV only had 25 channels. Pool was extremely small, but clean. The soap in the bath tub peeled off the paint that they had used to make the tub look new. Our air conditioner died the last night, so we were uncomfortable. I would not go back.

Comment from the hotel's management
First and for most we would like to apologize for not being able to go above and beyond your satisfaction. We have looked into all your feedback and brought it to our teams attention to ensure clean, safe and comfortable accommodations for all of our guests. We hope you will give us another opportunity to provide you with excellent service and value.
Hotel Management, General Manager
Posted 31 Aug 2011
A Traveller from ca
2.0
out of 5
Recommends this hotel
Posted 9 Aug 2011

“good price”

is an ok inn

Portola Inn and Suites

7921 Orangethorpe Ave Buena Park, 90621 California

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Nearby Points of Interest

  • Medieval Times - 0.8 km / 0.5 mi
  • Knott's Soak City Water Park - 1.5 km / 0.9 mi
  • Knott's Berry Farm - 1.5 km / 1 mi
  • Buena Park Mall - 1.8 km / 1.1 mi
  • Dad Miller Golf Course - 3.6 km / 2.3 mi
  • Cerritos Center for Performing Arts - 6.2 km / 3.9 mi
  • Disneyland - 8.6 km / 5.3 mi
  • Downtown Disney - 8.7 km / 5.4 mi
  • Disney's California Adventure - 9 km / 5.6 mi
  • Anaheim Convention Center - 9.6 km / 6 mi
  • Grove of Anaheim - 11.8 km / 7.3 mi
  • Angel Stadium - 12.2 km / 7.6 mi
  • Honda Center - 12.4 km / 7.7 mi

Location Highlights

  • Theme park(s) nearby
  • Airport nearby
  • Convention center nearby

The closest major airports to Portola Inn and Suites are:

Long Beach, CA (LGB-Long Beach Municipal) - 14.5 km / 9 mi

Orange County, CA (SNA-John Wayne) - 23.5 km / 14.6 mi

The preferred airport for Portola Inn and Suites is Orange County, CA (SNA-John Wayne).

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Orange County, CA, United States (SNA-John Wayne)

Area:

Buena Park - Knott's Berry Farm, California, United States of America: Most of Buena Park's main shopping and dining attractions are found within walking distance of each other on Beach Boulevard, including the Buena Park Mall and Knott's Berry Farm Theme Park, America's first theme park and the home of the first boysenberry. Close to Anaheim, Buena Park offers access to Orange County beaches, the Honda Center, the Disneyland Resort, and Long Beach Airport.

Portola Inn and Suites

7921 Orangethorpe Ave Buena Park, 90621 California

Most recent booking for this hotel: less than 12 hours ago.
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