Ratings based on 676 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom S. Highlands Ranch, CO

Nice hotel

Posted 24-Feb-2015
Hotel is located close to John Wayne airport. Easy drive to New Port Beach and Laguna Beach. If you like sports TV has many channels for college sports free of charge.
2 out of 5
by A verified travellerfrom Irvine

Disappointing

Posted 16-Feb-2015
Pros: Was not impressed at all for the rate and the room.
Gave me a fridge that never got cold. House keeping just walked in the room was only 10:30am.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jan-2015
Pros: Location
Cons: Only the previously mentioned eating episode.
Location: Golf was primary reason for the choice of the location. Perhaps it would be possible to develop a saty/play package for the hotel.
The only real drawback to my recent stay at theis hotel was in the dining room. They did not have the New York Strip available. This was unusual since my time of service was before 7:30 pm. Additionally, there was no mention of discounting some other menu item or providing dessert at the end of the meal either at a reduced price or comping the drinks. Other hotels in national chains will do this if your requested entree is unavailable. It might be worth consideration to institue this practice - unless it is a more frequest occurrence to run out of product.
3 out of 5
Recommended
for Everyone
by A verified traveller

Unreasonable

Posted 16-Jan-2015
I was shocked that the reg attendant refused to add my hilton honors number to my registration. Debated me about it - key didn't work and I asked for NO handicapped room and got one anyway after he told me it was not
2 out of 5
by A verified traveller

Posted 29-Dec-2014
Front desk staff was rude. They were busy and they did not know how to handle the pressure.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Dec-2014
Great time, great rooms. Very clean. Good location
4 out of 5
Recommended
for Business Travellers
by Rosefrom Sao Paulo

Otima opcao para viagem de negocios

Posted 21-Nov-2014 on Hotels.com
Hotel proximo ao aeroporto, mas com acesso facil a todos os lugares. Os quartos sao bons, mas precisam de uma reforma para justificar o valor da diaria que nao é baixa.
4 out of 5
Recommended
for Families
by debrafrom Euclid

Family visit

Posted 20-Nov-2014 on Hotels.com
It was good but disappointed they did not have mini fridge in room especially for the cost.
5 out of 5
Recommended
for Families
by karenfrom san diego

great stay

Posted 18-Nov-2014 on Hotels.com
The air conditioner was do loud I could not sleep. It kept going on and off to keep cool.....there has to be a better way.I forgot my ear plugs :(
4 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 18-Nov-2014 on Hotels.com