My past stays I found the staff excellent This time not so much. I stayed in 403 this is the area were the pool staff used as valet parking called for ice at 4pm received at 5 called for a new coffee pot did not receive in general staff did not seem to care
Pick this hotel it is for the location and not for the facility. It is not glamorous or glitzy. We had a very small studio with a Murphy bed and a 1 bedroom accessed from the parking lot on the second floor garage roof. It was a stand alone unit in the corner or the parking. It looked like we were entering a shed. The bedroom in that unit had no air conditioning, but a fan was supplied to blow cool air into the room. (Temps were unusually high during our visit.) Our Nissan Murano would not easily fit into the allocated parking place in the garage, but fortunately our second unit came with access to a parking lot 1/2 block away. Staff were friendly and anxious to please. Rooms were adequately furnished. You would not want to spend your time at the hotel, but instead at Heisler Park across the street and/or walking along the Pacific Ocean a few blocks into the heart of Laguna Beach. The location of this facility is absolutely fantastic! The facility... not so much.
Robert from Sacramento, CA
Laguna Shores is located on ocean front cliffs in the beautiful artists community of Laguna Beach. Guests enjoy miles of …More
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