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Reviews of Courtyard by Marriott John Wayne Airport/Orange County

3 out of 5
Courtyard by Marriott John Wayne Airport/Orange County
2701 Main St, Irvine, CA

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1000 reviews" "
Rating 8 - Good. 344 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely nice. The hotel and area are nice. The room was clean and comfortable. I higher recommend this hotel.
Stayed 1 night in Apr 2024
Response from Gaby on 15 Apr 2024
Thank you for the feedback, we look forward to seeing you again soon!

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young gentleman working in the breakfast lounge , was very thoughtful
Stayed 2 nights in Apr 2024
Response from Gaby on 8 Apr 2024
Thank you for your feedback, we look forward to seeing you again soon.

6/10 Okay

Celeste

Stayed 1 night in Mar 2024
Response from Gaby on 27 Mar 2024
Thank you for your feedback, we look forward to seeing you again soon!

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shouldn’t have to pay for parking. Tacky.
Stayed 1 night in Feb 2024
Response from Gaby on 4 Mar 2024
Thank you for your feedback, we hope you will consider us again when your travels bring you back to Irvine.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet and friendly staff
Stayed 1 night in Jan 2024
Response from Gaby on 24 Jan 2024
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Michael S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gaby on 24 Jan 2024
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet, friendly staff
Stayed 1 night in Jan 2024
Response from Gaby on 22 Jan 2024
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Gaby on 22 Jan 2024
Thank you for your feedback! We look forward to seeing you again soon.

8/10 Good

Mina

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Gaby on 10 Jan 2024
Thank you for your feedback! We look forward to seeing you again soon.

8/10 Good

Ninian

Stayed 1 night in Dec 2023
Response from Gaby on 22 Jan 2024
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great stay. Easy parking. Jacuzzi open. Clean. Friendly. 20 minutes to the beach.
Stayed 1 night in Dec 2023
Response from Gaby on 27 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Zexin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Gaby on 18 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

4/10 Poor

Yanna

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled horrible.
The room smelled like a cat litter box. I wanted to change rooms but I was told that they didn’t have any that rooms. But later I saw people checking in so there were rooms open that I could have switched into. They told me they would spray the carpets and vacuum. That only made it worse. It was hard to sleep with all those horrible smells. Didn’t even offer me anything for staying I that room.
Stayed 1 night in Dec 2023
Response from Gaby on 18 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gaby on 18 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Debra

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Gaby on 18 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

brendan

Stayed 1 night in Nov 2023
Response from Gaby on 27 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

Chantal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Single night stay, comfortable. Little older but still clean.
Stayed 1 night in Nov 2023
Response from Gaby on 30 Nov 2023
Thank you for your feedback, we look forward to seeing you again soon.

10/10 Excellent

Kimberly, Wilsonville

Stayed 1 night in Nov 2023
Response from Gaby on 18 Dec 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

David

Stayed 1 night in Nov 2023
Response from Gaby on 14 Nov 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
The service here was the BEST SERVICE I have had in a very long time!!
Stayed 2 nights in Nov 2023
Response from Gaby on 13 Nov 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

cathleen

Liked: Staff & service, amenities, property conditions & facilities
The property was welcoming with an upscale feeling. Loved the comfort of the bed and pillows and the glass door in shower was a welcome surprise as opposed to the usual tub and shower curtain offerings. I look forward to planning a trip back here, highly recommend!
Stayed 1 night in Oct 2023
Response from Gaby on 31 Oct 2023
Thank you for your staying with us! We look forward to seeing you again soon.

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient
A bit noisy since our room is facing big Jamboree Blvd. Too many cars racing at night
Stayed 2 nights in Oct 2023
Response from Gaby on 30 Oct 2023
Thank you for staying with us. We hope to see you again soon.

6/10 Okay

Jillian

Travelled with partner
Liked: Cleanliness, staff & service
This is a business hotel so pretty average with a nice lobby and standard rooms. Unfortunately the wifi in our room didn’t work so that was a huge negative as we needed to do some work and we didn’t have great cell service in our room either so hot spot was out of the question. Otherwise not a bad place to stay, close to a ton of things and John Wayne airport.
Stayed 3 nights in Oct 2023
Response from Gaby on 30 Oct 2023
Thank you for staying with us. We hope to see you again soon.

4/10 Poor

david

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
THE PROPERTY SMELLED LIKE MOLD. I SENT A NOTE TO MARRIOTT AND GOT A CANNED ONE LINE RESPONSE.
Stayed 2 nights in Oct 2023
Response from Gaby on 24 Oct 2023
Hello David, I am sincerely sorry for your experience staying with us, that is below our standards and we strive to be better. I hope you will consider us again when your travels bring you back to Irvine.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gaby on 24 Oct 2023
Thank you for staying with us! We look forward to seeing you again soon.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gaby on 23 Oct 2023
Thank you for staying with us!

8/10 Good

Khanh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Gaby on 23 Oct 2023
Thank you for staying with us!

10/10 Excellent

Virginia

Stayed 1 night in Oct 2023
Response from Gaby on 18 Oct 2023
Thank you for your feedback. We look forward to seeing you again soon.

10/10 Excellent

SUSAN M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BREAKFAST STAFF WAS AMAZING FRONT DESK SUCKED THEY TOLD ME I COULD GET A SHUTTLE TO DISNEYLAND I ENDED UP UBER AND WALKING
Stayed 1 night in Sep 2023
Response from Gaby on 12 Oct 2023
Thank you for your feedback. We hope to see you again soon.

8/10 Good

HUGO, Sante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the TV was oddly placed at a right angle to the bed.
Stayed 2 nights in Oct 2023
Response from Gaby on 9 Oct 2023
Thank you for your feedback.

10/10 Excellent

AYSHA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great price for the property
Stayed 1 night in Oct 2023
Response from Gaby on 9 Oct 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Robert

Stayed 3 nights in Sep 2023
Response from Gaby on 9 Oct 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

Huy

Stayed 1 night in Oct 2023
Response from Gaby on 23 Oct 2023
Thank you for staying with us!

6/10 Okay

Bogdan, Los Altos

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Gaby on 3 Oct 2023
Thank you for the feedback!

8/10 Good

Mishele

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Easy comfortable stay
Stayed 3 nights in Sep 2023
Response from Gaby on 2 Oct 2023
Thank you for the feedback!

6/10 Okay

Sergio

Travelled with family
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Gaby on 2 Oct 2023
Thank you for your feedback!

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Gaby on 26 Sept 2023
Thank you for your feedback.

2/10 Terrible

Anna

Stayed 2 nights in Sep 2023
Response from Gaby on 26 Sept 2023
Thank you for your feedback.

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Gaby on 30 Oct 2023
Thank you for staying with us. We hope to see you again soon.

10/10 Excellent

Dorianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility
Stayed 3 nights in Sep 2023
Response from Gaby on 22 Sept 2023
Thank you for your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gaby on 18 Sept 2023
Thank you for your feedback!

4/10 Poor

Emi

Stayed 1 night in Sep 2023
Response from Gaby on 9 Oct 2023
Thank you for your feedback! We look forward to seeing you again soon.

10/10 Excellent

John, Discovery bay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add. It was a quick one night stay
Stayed 1 night in Sep 2023
Response from Gaby on 18 Sept 2023
Thank you for your feedback!

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Gaby on 11 Sept 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Convenient location close to airport
Stayed 2 nights in Sep 2023
Response from Gaby on 11 Sept 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

David

Stayed 1 night in Sep 2023
Response from Gaby on 11 Sept 2023
Thank you for your feedback. We hope to see you again soon!

10/10 Excellent

Dianne

Stayed 1 night in Sep 2023
Response from Gaby on 2 Oct 2023
Thank you for the feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what I needed.
Stayed 2 nights in Sep 2023
Response from Gaby on 8 Sept 2023
Thank you for your feedback!

10/10 Excellent

VIDYADHAR G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good decent rooms , great surrounding and easy and convenient location to travel in and around the city. It would be great if they could provide small microwave as well. When travelling for kids microwave adds to an advantage.
Stayed 3 nights in Sep 2023
Response from Gaby on 5 Sept 2023
Thank you for your feedback.

8/10 Good

Susan

Travelled with group
Liked: Staff & service
Overall ok. Tired interior. Needs updating. AC not working well in common area.
Stayed 1 night in Sep 2023
Response from Gaby on 5 Sept 2023
Thank you for your feedback.