My family and I did a 5 week trip to the US and this was by far the best hotel we stayerd in. Great rooms, staff and breakfast and easy access to Disneyland. The restaurant/pub next door was great and very well priced. Great hotel
Because our flight caused us to be 10 hrs late, we had not eaten or drank much when we arrived. The lady at the front desk gave us some vouchers for water at their lounge. That's how our stay started, and they took great care of us from there. Even a Chinese food delivery company messed up our food order, and the hotel, compensated us, even though it had nothing to do with them. That was some of the most customer-oriented staff I've ever seen.
Our room was simple, but cozy, and after 3 days, kinda felt like it was ours. The safe in the room was easy to use, and a nice touch for security. It was a touch farther from the park than I'd hoped, but not bad if you're in good health. Other than the distance, I would likely stay there again.
We really enjoyed our stay here. The rooms are well appointed and comfortable. Breakfast every morning was great to get us started. It's close enough for walking to the parks, but there's a shuttle stop right in front of the hotel as well.
The Disneyland Hotel has been a favorite of my family for generations. The staff is always friendly, helpful and accomodating. The rooms are spacious and very clean. Beds are comfortable. Theming is awesome and what you would expect from Disney. The hotel was decorated beautifully for the holidays. I highly recommend the food at Tangaroa Terrace, and even better the food, drinks and ambiance at Trader Sam's Enchanted Tiki Bar! (Try the deep fried Chinese Long Beans!) We were even permitted to check out an our later when we needed extra time (just be sure to ask). The pool is great, you can rent cabanas, the kids especially loved the slide. Yes, the Disneyland Hotel is a splurge but more often than not we've had excellent, memorable, experiences.
I upgraded to an ocean view room and all of those have amazing balconies with tables & chairs. I had only planned on staying one day then moving down the coast, but the location & view of this hotel were so amazing I decided to stay longer. The hotel is a bit older, but it is clean & the staff is friendly & very accommodating. You can walk to & from the beach right from your room which is also amazingly convenient. The view of the sunsets from our balcony was worth the stay in itself. I would definitely stay here again.
The staff were polite and helpful...even let us check in early. Our room was clean, comfortable with a single cup Keurig coffee maker an iron/ironing board, a hair dryer and our shower worked perfectly...good water pressure. Parking is free and it's only about a five minute walk to Disneyland with several restaurants in between. They also have a water park and video arcade for the kids. *very nice*
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