The hotel was close to the airport. High way close by. From first entering valets immediately welcomed me. Unloaded my bag. Walked in lobby service desk to the right check in in minutes. Friendly and helpful staff. Foyer all marvel Beautiful relaxing lounging area. Comfortable bar and restaurant and small convenience store all on first level. Elevators to the room. Room key functioned properly. Nice pillows and sheets. Towels bathrobe clean bathroom.
The Island Hotel is conveniently located near business/office park and Fashion Island. The hotel was lovely, the room very comfortable and spacious. The front desk and valet are very gracious and call you by name. My only suggestion would be to have more staff at reception desk during peak check-in. I waited about 10+ minutes with others (in line behind me) to check in.
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