Terrace/patio

Reviews of Ayres Hotel Laguna Woods - Aliso Viejo

3 out of 5
Ayres Hotel Laguna Woods - Aliso Viejo
24341 El Toro Rd, Laguna Woods, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 990 out of 1379 reviews" "
Rating 8 - Good. 261 out of 1379 reviews" "
Rating 6 - Okay. 71 out of 1379 reviews" "
Rating 4 - Poor. 27 out of 1379 reviews" "
Rating 2 - Terrible. 30 out of 1379 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, this was a great two night stay. It’s not fancy, nor would one expect it to be for the rate. Still, it is clean and the people were nice.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Ayres Hotel multiple times. We keep coming back. Everyone is courteous and helpful. It is a great location, close to many sites. Looking forward to our next visit to Laguna Beach.
Stayed 7 nights in Mar 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel with good amenities, ample parking, and the rooms were very clean. The morning breakfast had many items including an omelette bar. Location wise very central in Laguna Hills. And we would definitely stay at this hotel again.
Stayed 2 nights in Mar 2024

10/10 Excellent

danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely room. We had courtyard room so we were right by the swimming pool and fireplace. Loved it!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues. Very nice place to stay and only 15 minutes to the main beach.

10/10 Excellent

Alexander, Costa Mesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family a friends to hand out a relax.
Stayed 3 nights in Feb 2024

10/10 Excellent

Alexander, Costa Mesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is safe an I love the free breakfast it’s top notch. Staff is amazing especially Alexandria at the front desk. Love this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander, Costa Mesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast selection and helpful staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander, Costa Mesa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of my favorite hotels for the price during the week
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander, Costa Mesa

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel chain they do hotels right. They have an epic free breakfast and a pool a Jacuzzi. I highly recommend this hotel and will definitely stay here agin
Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
blah blah blah
Stayed 3 nights in Mar 2024

10/10 Excellent

Tom

Travelled with family, Business traveller
Liked: Property conditions & facilities
Nice property
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speedy check in with great information.
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Property conditions & facilities
Great breakfast and customer service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Axie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only hotel I have been who called to accommodate my request with guests being asthmatic. The dining staff were very friendly and always had their smiles. The hotel went an extra mile to serve us fresh cooked omelette and eggs. The overall ambiance was very calming. I will definitely be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the breakfast! Staff is friendly and rooms are clean, comfy, accessible.
Stayed 2 nights in Mar 2024

10/10 Excellent

Rosendo

Liked: Cleanliness
Nicely
Stayed 2 nights in Mar 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfasts were excellent!!
Stayed 1 night in Mar 2024

10/10 Excellent

theresa and david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the breakfast. Everything was great
Stayed 1 night in Mar 2024

4/10 Poor

Majeed

I choose this hotel because it’s advertised that they have a gym a working room while it was under construction
Stayed 1 night in Mar 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast a staff are amazing. The beds a sheets are very comfortable a clean. I highly recommend this hotel.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay
Stayed 8 nights in Feb 2024

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities
This hotel’s neighbors are good as silver town. I used staying Ayres hotel brand. This laguna wood Ayres hotel’s facilities, specifically bathroom faucets are loses and old. I asked manager, but he wasn’t fixed. When I say for 6night 7 days, I felt just atmosphere of neighbors is good. And breakfast was good. That’s all.
Stayed 6 nights in Feb 2024

10/10 Excellent

fu-mei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my friends , they came from Hawaii and they enjoyed this stay very much and very convenient for us living in LWV to took them around for sightseeing.
Stayed 3 nights in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a nice and quiet neighborhood. Facility and rooms are updated and clean. Hot breakfast are served daily. We loved our stay.
Stayed 2 nights in Feb 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator for my wing was a little slow. The happy hour on Mon-Thur is a nice feature.
Stayed 4 nights in Feb 2024

2/10 Terrible

Thea

Liked: Cleanliness
There are EV chargers in the parking lot, but they charge $0.50/hour just to park there! No one is using them…
Stayed 1 night in Feb 2024
Response from General Manager on 10 Mar 2024
Dear Thea, Thank you for your rating and review. Although we wish you had a 5-star visit, we appreciate your feedback on our electric vehicle chargers, as we are always open to learning how we can improve. If you are ever in the area again, we hope to have the opportunity to welcome you back for an improved experience. Sincerely, Marilin Fabian General Manager

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, it was spectacular. The happy hour was very nice as well. A very peaceful, enjoyable stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, rooms and beds were comfortable , good breakfast included . Would definitely stay again .
Stayed 2 nights in Feb 2024

10/10 Excellent

Ednilyn Dianne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet property.
Stayed 1 night in Feb 2024

10/10 Excellent

Tessia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fun stay! Staff was incredibly helpful. Breakfast was so fun and delicious.
Stayed 1 night in Feb 2024

8/10 Good

jin and hong d

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

jin and hong d

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Yulin

Stayed 1 night in Feb 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property. Great location and staff. Wish I had found it sooner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice!
Stayed 2 nights in Feb 2024

10/10 Excellent

Miran, Federal Way

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accommodating. They were attentive, kind and were able to help us check in early. The area around the hotel has everything you could possibly need! Their breakfast was great and agin the cook and staff at breakfast were so friendly. I can not say enough about the customer service. The room was nothing extraordinary but it was clean, convenient and exactly what we paid for.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steve

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never have stayed at an Ayres Hotel, and was very impressed with the property. I' usually stay at higher priced hotels in the area, but have to stay this hotel offered as much if not more and at a reasonable price
Stayed 1 night in Feb 2024

10/10 Excellent

joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there multiple times. Always a great experience.
Stayed 1 night in Feb 2024

10/10 Excellent

Aja

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, clean and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many things I liked up this hotel- the decor, breakfast, outdoor area, and helpful staff. I liked that the sink was separate from the bathroom (with the toilet and tub.) I also liked that the shampoo, conditioner and body wash were in large pump containers. Laguna Woods is a pretty area but close to highways, grocery store, restaurants etc. We would stay here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rick

Stayed 1 night in Jan 2024

8/10 Good

Nikhil

Business traveller
Liked: Cleanliness, staff & service, amenities
The place was good, just wish the hotel was a bit more modern.
Stayed 2 nights in Feb 2024

10/10 Excellent

ERLINDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is EXCELLENT 👍
Stayed 2 nights in Feb 2024