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For the money, this was a great two night stay. It’s not fancy, nor would one expect it to be for the rate. Still, it is clean and the people were nice.
We have stayed at the Ayres Hotel multiple times. We keep coming back. Everyone is courteous and helpful. It is a great location, close to many sites.
Looking forward to our next visit to Laguna Beach.
This was a very nice hotel with good amenities, ample parking, and the rooms were very clean. The morning breakfast had many items including an omelette bar. Location wise very central in Laguna Hills. And we would definitely stay at this hotel again.
I love this hotel chain they do hotels right. They have an epic free breakfast and a pool a Jacuzzi. I highly recommend this hotel and will definitely stay here agin
The only hotel I have been who called to accommodate my request with guests being asthmatic. The dining staff were very friendly and always had their smiles. The hotel went an extra mile to serve us fresh cooked omelette and eggs. The overall ambiance was very calming. I will definitely be back.
This hotel’s neighbors are good as silver town. I used staying Ayres hotel brand. This laguna wood Ayres hotel’s facilities, specifically bathroom faucets are loses and old. I asked manager, but he wasn’t fixed. When I say for 6night 7 days, I felt just atmosphere of neighbors is good. And breakfast was good. That’s all.
This is my friends , they came from Hawaii and they enjoyed this stay very much and very convenient for us living in LWV to took them around for sightseeing.
The elevator for my wing was a little slow.
The happy hour on Mon-Thur is a nice feature.
James
Stayed 4 nights in Feb 2024
2/10 Terrible
Thea
26 Feb 2024
Liked: Cleanliness
There are EV chargers in the parking lot, but they charge $0.50/hour just to park there! No one is using them…
Thea
Stayed 1 night in Feb 2024
Response from General Manager on 10 Mar 2024
Dear Thea, Thank you for your rating and review. Although we wish you had a 5-star visit, we appreciate your feedback on our electric vehicle chargers, as we are always open to learning how we can improve. If you are ever in the area again, we hope to have the opportunity to welcome you back for an improved experience. Sincerely, Marilin Fabian General Manager
The staff were so friendly and accommodating. They were attentive, kind and were able to help us check in early. The area around the hotel has everything you could possibly need! Their breakfast was great and agin the cook and staff at breakfast were so friendly. I can not say enough about the customer service. The room was nothing extraordinary but it was clean, convenient and exactly what we paid for.
Miran
Stayed 2 nights in Feb 2024
10/10 Excellent
Steve
Travelled with family, Travelled with partner, Travelled with group
I never have stayed at an Ayres Hotel, and was very impressed with the property. I' usually stay at higher priced hotels in the area, but have to stay this hotel offered as much if not more and at a reasonable price
So many things I liked up this hotel- the decor, breakfast, outdoor area, and helpful staff. I liked that the sink was separate from the bathroom (with the toilet and tub.) I also liked that the shampoo, conditioner and body wash were in large pump containers. Laguna Woods is a pretty area but close to highways, grocery store, restaurants etc. We would stay here again.
Sharon
Stayed 3 nights in Feb 2024
10/10 Excellent
Rick
4 Feb 2024
Rick
Stayed 1 night in Jan 2024
8/10 Good
Nikhil
Business traveller
3 Feb 2024
Liked: Cleanliness, staff & service, amenities
The place was good, just wish the hotel was a bit more modern.