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Reviews of Kurobe Kanko Hotel

3 out of 5
Kurobe Kanko Hotel
2822 Taira, Omachi, Nagano-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 58 out of 164 reviews" "
Rating 8 - Good. 81 out of 164 reviews" "
Rating 6 - Okay. 17 out of 164 reviews" "
Rating 4 - Poor. 5 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jan Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the Onsen
We did the Tateyama Alpine Route from Toyama and decided to stay in Omachi. To get to Omachi there is a bus you can catch after getting off the tunnel electric bus in Ogizawa. We were pleasantly surprised with our room located on the top floor and had our own balcony. We stayed in a traditional Japaneses room which had its own toilet and bathroom. The onsen offered at this hotel is fantastic. Inside and outside onsen with sauna. The staff are helpful. Due to the timing of luggage forward service, our luggage had to be forwarded to the hotel a day prior to us arriving. The hotel and staff kept it safe us, which was great. We would definitely stay here again.
Stayed 1 night in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hot Springs Bath
Be sure to enjoy the large hot springs baths at the hotel. Be prepared to sleep on futons over tatami mats. There are several attractions that you can easily access using the two circular bus routes in Omachi.
Stayed 3 nights in Apr 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for getting to Tateyama Kurobe
It is a good choice for rather tight budget with buffet half board options near the area. Originally I booked a 8-tatami triple room, I was told later at the hotel for a free upgrade offer to 10-tatami triple room. It was a surprise to me. Also the onsens in hotel also were great experience and relaxing. If you would like to visit Tateyama Kurobe area, it would be a choice for you as an economical half board option.
Stayed 1 night in May 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
One night in Kurobe
The room is clean but somewhat small, and no bathroom inside the room. We have to take shower with others together pubicly and we did not expect that.
Stayed 1 night in Jun 2018

8/10 Good

Kay Hiong

Liked: Cleanliness, property conditions & facilities, room comfort
Inflexible checkin
Not very flexible in the checking time. All who came earlier than 3pm were told that the room is not ready. Only nearer to 3 pm were the room released to us.

10/10 Excellent

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended this hotel.
I loved this hotel of the quietness location, nice dining place with serve quality foods, convenience bus access to destination location and nice indoor and outdoor onsen. It is a very memorable to stay in this nice Japanese traditional onsen hotel. Highly recommended.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refresh
Great location and experiences
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean. Location is great and close to the bus stop. Staff is courteous and always trying to help. Buffet dinner is outstanding.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and food
very good

8/10 Good

Wing Mui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10% discount in the lobby's shop.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Reasonable tourist hotel
The dinner included was a buffet, quite different from cozy dinner served in your room. Yet the quality of the food was better than expected, not excellent but not bad given the price. It is a share bath facility with Onsen which was quite relaxing. It will be a bit noisy as it is a mid range tourist hotel with a lot of tour group

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to Alpen Route
This was place was very cute on the inside with its design making it feel like an old village house. A very comfortable stay and very pleasant onsen facilities. We stayed here after a last minute schedule change to get onto the Alpen Route. The location made it very easy. The staff was very helpful with food recommendations outside the hotel, and the breakfast offered on site was great. The bus stop for Alpen Route is just off the hotel grounds (2 min walk).

8/10 Good

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent start point for the Alpen Route.
Huge hotel, two great huge stylish onsens (they switch between men and women every morning so you can experience both). Huge dinner buffet, nice opportunity to try different japanese dishes. Excellent start point for the Alpen Route.

2/10 Terrible

Lisa, Simi Valley, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stinky hotel in middle of no where
While there is no smoking allowed in the rooms this has definitely been a smoking hotel. Everything smells like smoke. If the smell of smoke bothers you do not stay here!!!!! We had planed on staying two nights, but checked out after one night. My eyes and stomach could not take another night.

10/10 Excellent

Suradet, Nonthaburi/Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very excellent

10/10 Excellent

M Yeung, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent buffet
Good, quiet and relaxing

8/10 Good

Charles, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family friendly hotel below the Alps
We stayed during the rainy season of June with a family of 8. Can't see much of the mountains view but the buffet dinner, Onsen and the tatami rooms were enough to keep us satisfy and rested after a long journey from Tokyo. Highlights of the dinner are Wagyu beef prepared right before the guests, Boiled Crabs, BBQ fish, Roasted sesame seed coated mochi, Soba and ice-cream for the kids. The Onsen water is silky smooth. Overall, a pleasant stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice onsen
Comfortable stay. All rooms are smoking, but didn't notice any smoking smell in our room. Dinner and breakfast buffets both had good selection of Japanese food (very limited western choices). Floor in common area needs replacing, especially in the dining area. Unfortunately the cable car broke down and we were unable to go over the Tateyama alpine route. The alpine route website doesn't keep an ongoing notice of when the cable car stopped working so it always appears like it just broke down that day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A pleasant and comfortable overnight stay
We stayed one night after our Kurobe Alpine trail.The hotel is out of town but can be reached by a short 15 mins taxi ride from the JR Shimanano Omachi station.It is located in a quiet but refreshing countryside and facing a river. The hotel premises are well maintained.They have a good indoor & outdoor onzen.The rooms are clean although there are some signs of wear & tear.The buffet dinner included was quite good with a sizeable range of variety.Front desk reception was friendly and efficient. Overall, we had a very pleasant overnight stay.

10/10 Excellent

k, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely fabulous onsen after the alpine route
my husband and I absolutely love this hotel. we went on low season and i think they had under 30 guest in whole hotel that night. staff speak limited english but all of them wore a big smile and very curteous. onsen was great...love the outdoor one. they swapped female and male one in the morning so you can try both. definitely worth going again in morning as i have the whole onsen to myself. room was very comfortable. i booked 8 tatami room and they gave me a 10 tatami room. very spacious room and very clean. when i returned after dinner, they laid out the bed for us. dinner was sumptuous with lots of local Shinshu produce. buffet style,....lots and lots to choose from and i absolutely love it. My husband and i cant wait to return to this lovely hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with onsen!
We stay at this hotel on our way to alpen route. It has the advantage of luggage transfer (1300 yen to Toyama and close to Origawa station. We planned our trip a bit late and the rate is raised. If you can plan ahead, I highly recommend this hotel. In general any hotel with onsen costs about usd 300 but this hotel only charge ~150. The traditional jap room is spacious and clean. This price also goes with buffet breakfast and dinner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay before the start of alpine route.
Great onsen. Superb location near bus stop to start the alpine route.

8/10 Good

Phyllis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good transit hotel to Tateyama
as most have recommended excellent location before and after Tateyama. Best aft Tateyama coz u can have a good Onsen after the long trip.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good traditional hot spring hotel
A very nice traditional and well facilitated hot spring hotel. Very near to tourist bus stop which makes it very easy to find. Hot spring pool is clean and tidy with everything you need to have a nice spa.

8/10 Good

Verified traveller

Better than i thought
Stay here for 1 night. a stop by point to visit the Mt Tateyama. Good location with just 20 mins car drive from the Hotel to the Ogizawa station to get to the mountain. The room is better than i thought after reading the bad comments. the room were comfortable. If you are looking for a romatic place to stay for a night. This might not be a romatic place for 2. If you are coming with family or friend. This would be a good price for a stay. If you have try the dinning service in the room or in a private area in a japaness style resturant in a hotel. The dinning service with others in buffet style in a hall is someting for a experience. It was a pleasent stay at the end.

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Lei, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay after a long day journey
1 Good dinner unexpected 2 Comfortable room with good service 3 Convenience public travel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SS, Singapore

Breakfast Ends At 8.30am !!
For a hotel that caters mainly to leisure travel to end its breakfast at 8.30am is quite unacceptable !

6/10 Okay

C, New York

Liked: Cleanliness, staff & service, room comfort
The pictures online are nicer than the actual facilities. The hotel is a bit aged but clean. The staff is helpful. However it is the first time we ever come across a hotel where we cannot exchange currency. And there is no ATM/bank in the town.

10/10 Excellent

Peter, Sydney NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Japanese hotel
Our first time staying in a traditional Japanese hotel an absolutely loved it.cant wait to try it again now that I understand the etiquette . Food was great room was large, service -fantastic

6/10 Okay

やすあき

Stayed 1 night in Mar 2024

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度もお世話になっております。 お値段から施設に対して満足でした。 子供が遊ぶ広場を大好きでまたいつか行くつもりです。
Stayed 1 night in Feb 2024

10/10 Excellent

Tu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
全体的には良かったです。ただし、便座が何の原因か分からないですが、冷たくて驚きました。また、照明のリモコンが使えませんでした。おそらく、パッテリーの交換が必要なようです。
Stayed 2 nights in Jan 2024

10/10 Excellent

Toshiki

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Satoshi

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2023

8/10 Good

SHIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
식사가 맛있고 주차하기 편리합니다. 온천도 좋았어요
Stayed 1 night in Nov 2023

8/10 Good

Yoshihiro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バス停から直ぐそばの川沿いのホテルで、落ち着きがあり景色もよかったです。
Stayed 1 night in Aug 2023

6/10 Okay

sachi

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Jing-Bin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

としや

Stayed 1 night in May 2023

10/10 Excellent

TSE WING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
非常近滑雪場。但係大家要小心，佢哋酒店出售嘅纜車卷，係唔包括夜晚的。

4/10 Poor

Ikuya

Stayed 1 night in Dec 2022

6/10 Okay

明宏

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ファミリー向けには無難なホテルといった印象です。ちょっと質の高めを求めるなら向いていません。 朝も晩も食事はバイキングでしたが、美味しいとまでは言えないかなと思いました。
Stayed 1 night in Sep 2022

10/10 Excellent

JUNYOU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
冷凍蟹はいまいちでしたが、他の食事が非常に美味しかった。
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
料理が美味しく、気持ちの良いホテル
お料理の質が高く、湧き水も美味しかったです。部屋には、浴衣に羽織り、お風呂用手提げ籠が用意されていて、温泉もゆったり楽しめました。直ぐ前には鹿島川が流れ、散歩ができます。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんがとても親切でした。また景色が素晴らしかったです。
Stayed 1 night in Aug 2021

10/10 Excellent

SHOICHI

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2021