Down duvets, individually decorated, blackout curtains, free WiFi

Reviews of Kiswar Lodge

3 out of 5
Kiswar Lodge
Corner of Chaupi Calle &Calle del Medio, Ollantaytambo, Urubamba

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 9 out of 41 reviews" "
Rating 4 - Poor. 2 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean hotel
Very clean family run small hotel if only a few rooms. Looks like it was recently renovated. Owners are very friendly and accommodating. Hotel is a short 5 minute walk to the center of town, Plaza de Armas.
Stayed 1 night in Sep 2022
Response from Huéspedes muy agradables. on 6 Sept 2022
Gracias por su comentario, nos ayuda a seguir mejorando, esperamos su regreso.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is situated near the base of a mountain, every morning when I opened my door I had a breathtaking view. The staff was always available and always more than happy to help by giving suggestions for the area or recommendations. They even helped me when I had another issue with my travel plans. Breakfast was included and they even accommodated all my food restrictions. The walls were a little thin, but I always bring earplugs so it didn’t really bother me. The only thing that could’ve been better was the water situation. I had trouble getting hot water in my shower, it was only lukewarm and I had to notify the staff before I showered so they could turn on the gas.
Stayed 4 nights in Oct 2021
Response from Gracias, encantados con su estadía. on 11 Oct 2021
Muchas gracias por su comentario, nos ayuda a crecer como empresa y seguir mejorando.

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Attractive hotel, good breakfast. Unfortunately the rooms in the front were noisy. The king size bed was only a full size bed. The water in the shower never was hot.
Stayed 2 nights in Nov 2019
Response from hotel kiswar on 8 Dec 2019
thank you for comment, all your observations will improve in future

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sergio, the hotelier was terrific, very helpful and knowledgeable, friendly and spoke English well. Owned a terrific restaurant in another part of Ollantaytambo. Big, modern bathroom, comfortable, warm beds.
Stayed 3 nights in Jul 2019

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and Convenient Stay
A family-run hostal with great price and helpful hospitality. Impressed with the bath hot water and big tub that I dont want to waste the hot water since it is the common problems when we encountered in other hotels with only warm water. Just be mindful that its tough to drag your luggage thru stone pebble streets from Plaza de Arms. The owner came out calling taxi to carry 4 people's luggage which makes it easier. enjoy it much there.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service, clean and spacious room, updated bathroom, cute, excellent location.
Stayed 1 night in Aug 2017

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family-run hotel on side street
Hotel is further off the square than the map marker indicates. Small hotel run by a family who is really nice and eager to help. Beds are a bit hard and noise easily comes into the rooms from outside, but the breakfast, hospitality, and charm are great.
Stayed 1 night in Jun 2017

6/10 Okay

Audria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and you get what you pay for. Friendly staff however the cooking smell from the kitchen permeates the room and and your clothing. Toilet did have some initial problems working due to a stuck float valve. Basic accommodations. It's a roof and a clean room. I would chose to stay elsewhere on a further visit.

8/10 Good

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely no frills in a great location
This is not a hotel but a hostal above a restaurant in a very small pueblo and the review takes this into consideration. The rooms are very basic by all standards but clean and with no funny smells. Jesus is very responsive and gave us a great service - he runs the restaurant so he is always busy. WiFi can be spotty and we noticed that water was turned off between around 10PM and 6-7AM - this may be usual for this pueblo. It is located right on the main square where everything happens, so expect some noise coming from the street - for us this added to the experience. The shower was very hot which is a plus. Our bathroom did not have a ceiling, which was strange but obviously still enclosed by the room ceiling.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot showers and delicious breakfast
Very clean and comfy room, right in the centre of ollantaytambo next to a really nice bakery. Only 5 minutes walk from the ruins and also next to a good mountain bike tour company.

10/10 Excellent

Robert, Boston

Liked: Cleanliness, staff & service, room comfort
5 for value and location
Hostal Kiswar is in the center of Ollantaytambo. Go to Ollantaytambo to see spectacular Inca and pre-Inca ruins and a small unspoiled Peruvian tourist town. Hostel Kiswar fits that description perfectly - small unspoiled small-town Peruvian hostel. Very inexpensive, unassuming, and authentic. I would definitely stay there again

8/10 Good

Verified traveller

Liked: Staff & service
Very friendly hotel staff - family run. No English speaking staff but I don't speak Spanish and did just fine with them. Just a nice bunch of people. The hotel was in an ideal spot.... right in the square! The restaurant attached was great as well.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Too Noise
Hostal was on the second floor of a restaurant facing the plaza. Cooking oil smell get to the room all the time. Late in the evening like 11:00 PM there was a psycho gaving speech and nobody bothered to stop him for like an hour. You can also smell the dust caused by all the cars and tour buses go through the squre.

10/10 Excellent

Rob and marlyn, Adelaide .South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hostel close to cusco centre
Very clean , helpful staff , very little English but we got by For the price it's good value but they don't accept any credit cards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean and conveniently located
Simple but clean and comfortable room with a nice restaurant downstairs that serves good, homemade meals. Hostel is also conveniently located next to the town's main plaza. I will return to the hostel on my next visit.

6/10 Okay

Verified traveller

Liked: Staff & service
Small and friendly
The room was adequate and warm water intermittent. Not especially cheap. Although the village has plenty of eateries I chose to eat at the hostal which again was adequate. The owner said he would get up to make me a six o'clock breakfast which was nice of him.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay but great!
Stayed for just one night en route to Machu Picchu. Even though breakfast was supposed to start at 6:30 the owner insisted on making mine earlier because I had to leave at 6:10. So very much appreciated!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast in Ollantaytambo
Owner weirdly wasn't there when we came to check in (around noon, so not exactly an off time) and so we couldn't get in for a while, but when we were able the hostel itself was nice enough. Good rooms, great location (in the main square of Ollantaytambo) and the best breakfast we got from any hostel in Peru--he actually serves coffee with milk and eggs, not just the usual jam and butter spread.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights on either side of our trip to Aguas Calientes/ Machu Picchu. We liked the hotel in general. It has good staff, a decent breakfast, a central location on the Plaza de Armas (although Ollanta is pretty small), etc. Our biggest complaint was the noise from the road at night. Our second night we switched to a room in the back, which was much more pleasant.

8/10 Good

fancypants, California

Liked: Cleanliness, room comfort
Convenient location
The hotel is located in the Plaza de Armas (main square) close to many restaurants and within easy walking distance of the Ollantaytambo ruins. I was able to walk to the hotel from the railway station, although a taxi would be better if you have a lot of luggage. The service was ok (not super friendly but adequate) and the room didn't have a great view and was a bit dark... but you get your own room, a reasonably comfortable bed, and your own bathroom for a very low price.

6/10 Okay

Nicolas, Argentina

Liked: Cleanliness, staff & service
Ok hotel at Ollantaytambo
Pretty expensive, but there are no too many options at this little town. Comviniently close to Ollantaytambo`s ruins and train station

6/10 Okay

Francisco, Canada

Liked: Staff & service
Nice stay
The owner is super friendly and very helpful. The town is tiny so everything is within walking distance but the hotel is right in the middle of town which is great.

6/10 Okay

Peter, San Diego

It is what it is.
There are very few hotel options in this town. Given that it was a 2 star "hotel" it pretty much was that. Plain, but clean, nice owners. Right on town square, barking packs of dogs kept waking us up. No electricity in the morning. If you want a place to simply crash before or after Machu Picchu and also want to do the hikes in this town, you are OK to stay here. Internet existed (when electricity was on) but was very slow.

10/10 Excellent

Heber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
中心地から細い趣ある道を5分ほど進むとあるゲストハウス。アットホームで、お母さんがとても親切。 お部屋は広くベッドも広いです。お湯の出も良し!朝食はコーヒーとパンと卵料理とシンプルですが、これがまた美味しいんです!チェックアウトの日、遺跡を回っていたらチェックアウトの時間を過ぎてしまったのですが、ゆっくりでいいよ!って言ってくれてとても優しかったです。
Stayed 1 night in Dec 2019
Response from kiswar lodge on 12 Dec 2019
gracias por su valioso comentario estoy muy agradecida y desearles un feliz viaje en Peru.de Hostal Kiswar lodge

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
A very nice Peruvian family runs this adorable bed and breakfast. The amentities, including the bathroom, are very modern and the breakfast is delicious. You will have the best of both worlds, staying in a traditional/small town while enjoying updated accommodations at an affordable price. The hotel also arranged a pickup for me at the airport in Cusco! Very convenient!
Stayed 1 night in Jun 2019
Response from jesus from hotel kiswar on 28 Jun 2019
thenk you for yuor comment.

10/10 Excellent

Andrea P A R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lanche da Erlinda
A dona do hotel, a Erlinda, foi uma fofa, nos preparou um lanche para que pudéssemos ter algo para comer de madrugada, pois estávamos indo para Machu Picchu às 4:30 h da manhã. Beijos Erlinda.
Stayed 1 night in Aug 2017

4/10 Poor

Paula

Disliked: Staff & service
Buena relación Precio/Calidad
El Kiswal es algo mas que un hostel, pero bastante menos que un hotel. Falta personal y nunca hay gente en recepción. Sin embargo la relación precio/calidad es buena ya que las instalaciones cuentan con lo MINIMO INDISPENSABLE. La ubicación inmejorable

8/10 Good

Paivi

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

genylton, Belém

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bem localizado. Os proprietários são super atenciosos e corteses. Super próximo dos principais pontos turísticos. O café da manhã é modesto.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친절한한 호텔
호텔에 가니 예약이 안되었다고 하더군요. 그래서 와이파이 연결해서 예약번호 불러주고 확인했습니다. 트리플룸 예약했는데 다른 예약이 있어 2인실 1인실 주었습니다. 그리고 결재가 안되었다고 해서 현장에서 지불했습니다. 광장에 바로 있어 위치가 너무 좋고 아줌마도 친절했습니다. 같이 운영하는 식당 음식 맛도 괜찮았습니다. 아침에 일찍 기차를 타야해서 조식은 도시락으로 해주었습니다.

8/10 Good

Hannia, Costa Rica

Disliked: Staff & service
Una experiencia NO grata
La experiencia no fue positiva.Estuvimos llamando por teléfono al hostal días antes y nos respondieron hasta la noche antes de hospedarnos. No pudimos hospedarnos en este hostal porque había celebración por los 145 años de la fundación de Ollantaytambo frente al lugar y la serenata duraba toda la noche, el ruido era muy fuerte. Nos trasladaron a un hostal cercano de menor precio y no nos rebajaron la tarifa. Nos pidieron que desayunaramos en Kiswar pero al llegar nos atendieron 3 personas diferentes y ninguna sabía lo que dijo la otra. Pedimos el desayuno y la persona que nos atendió regresó mucho tiempo después,nunca nos trajo la bebida, nos dio la mitad de los que nos ofreció aunque no había nadie más en el restaurant ni en el hostal. Sí fueron amables en guardarnos las maletas mientras visitabamos el centro histórico. En el hostal donde nos hospedaron no había agua caliente probamos de todas las formas posibles y nunca funcionó, le dijimos a la encargada y dijo que "no era cierto"; pedimos calentador eléctrico y la jovén se quejó de la solicitud. De todos los hospedajes en Cusco esta fue la peor experiencia.

10/10 Excellent

Not Provided, Perpignan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correspond parfaitement à nos attentes
Bien placé au coeur de Ollataytambo à proximité de la gare vers Aguas calientes et du site archéologique Inka. Très pratique, l'hôtel compte aussi un restaurant bon marché. Les gérants sont très arrangeant concernant les bagages par exemple. Le minimum mais correspondant totalement à nos attentes.

6/10 Okay

Marcel, Mirabel,Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
hotel Kiswar,Pérou
Située en face de la place centrale. Vieux,bruyant et non chauffé. Excellent café.

8/10 Good

Mark

Liked: Cleanliness, room comfort
Bueno hotel

6/10 Okay

Verified traveller

8/10 Good

Dahlia Elena, Monterrey, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor y excelente ubicación
El servicio fue inigualable. El lugar es muy acogedor y está muy bien ubicado para conocer el pueblo. Nosotros tuvimos la mala suerte de que nos fallara el calentador de agua cuando estuvimos ahí, pero el encargado del hotel nos brindó toda la ayuda para poder tomar una ducha calientita, sin importar que era mitad de la noche. Además, se tomó la molestia de levantarse a las 5.30am para hacernos un desayuno antes de irnos porque nuestro tren salía muy temprano. Definitivamente volvería a ir.

8/10 Good

Patricio, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy Bien!!
Excelente ubicación en plena Plaza Principal. Muy buena atención y correcto desayuno. Habitación comoda. Volvería!!

10/10 Excellent

Henry Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

alexandra, colombia

Liked: Room comfort
hotel para paso bueno
las personas fueron muy amables buen servicio, y muy generosos

6/10 Okay

JDM

Liked: Staff & service
Great location right on the town square.