The Hotel is Beautiful, and the location is prime. The breakfast was delicious and included in the price, which was quite unusual in Europe. What made this hotel stand out was the Customer Service, by far the nicest, friendliest and most helpful people in The Netherlands. If we are in Amsterdam we will stay here. Worth every Euro.
Staff are very friendly and accommodating. Hotel facilities are clean and well maintained. Not too noisy even though the hotel is right by the city centre. We were also able to leave our luggage after we checked out so we can explore Amsterdam more before our train departure. The location is perfect, everything is walking distance. We will definitely stay again in this hotel next time we visit Amsterdam.
Booked this hotel as a surprise birthday celebration for our friend which I mentioned when checking in and when we returned to the hotel in the evening, there was a bottle of champagne and 4 glasses awaiting us. Extremely kind gesture on behalf of the hotel and very much enjoyed! We booked two twin rooms but when we went up to our rooms, one of them had a double bed in it, however, this was soon rectified by the hotel who were most apologetic.
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