My fiance and I were here for 8 days in October. October isn't the best month to visit Buenos Aires, being the beginning of spring, and there were a couple days of torrential rain and very cool nights. That being said, Palermo Place helped us make the most of our trip, and without the help of their staff we would have been absolutely lost! I think that is the difference with this hotel. The facilities are great, and every room has a kitchenette (great for late start mornings) and is very modern and well done, although the beds could be a bit more comfortable. What sets it apart though is the staff and how much they care about their guests. When we checked in we were greeted with a smile, and robes and slippers in the room along with a bottle of wine! Very welcome after a 15 hour flight! Every day we were asking the staff questions about where to go, what to do when it rained, etc. and they always had great recommendations. They even made reservations at restaurants for us, and arranged our cab ride back to the airport. I have never experienced this level of customer service before!
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